Planar PT1701M (U), PT1700M (U) manual Appendix, Troubleshooting

Page 21

Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please contact your local dealer or visit Planar Support at www.planar.com/support. See support contact information on rear cover.

Problem: No image appears on screen.

`Check that all the I/O and power connectors are installed correctly and well connected as described in the “Installation” section.

`Make sure the pins of the connectors are not crooked or broken.

Problem: Partial image or incorrectly displayed image.

`Check to see if the resolution of your computer is higher than that of the LCD display.

`Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024.

Problem: Image has flickering vertical line bars.

`Use “Frequency” to make an adjustment.

`Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and flickering

`Use“Phase”to make an adjustment.

Problem: Image is scrolling

`Check and make sure the VGA signal cable (or adapter) is well connected.

`Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image ghosting (characters and graphics)

`Use“Phase”to make an adjustment. If the problem persists, use“Clock”to make an adjustment.

PT1700M(U) and PT1701M(U) User’s Guide (020-0410-00 A)

21

Page 20 Page 22
Image 21
Page 20 Page 22
Contents PT1700MU PT1701MU Table of Contents Usage Notice PrecautionsFeatures include IntroductionAbout Planar’s PT1700MU / PT1701MU Resistive Capacitive Touchscreen for PT1700MU / PT1701MUPackage Overview Installation Product OverviewFront View Rear View Connector Ports a Kensington Security Slot Vesa Mount your monitor Remove the Back Cover Start your InstallationConnecting the display .1 and Figure PT1700MU and PT1701MU User’s Guide 020-0410-00 a 14 PT1700MU and PT1701MU User’s Guide 020-0410-00 a Front Panel Controls User ControlsHow to Use the OSD Menus On-Screen Display Menus ` Reset ` Display Mode` OSD Off-Time ` Language` Mute ` Volume` Color Adjustment-Red ` Color Setting` Color Adjustment-Green ` Color Adjustment-BlueAppendix Troubleshooting` No Signal ` Going to Sleep` Out of Range Product Dimensions Compatibility Modes Mode Resolution FrequencyInstallation Process Touchscreen Driver Installation26 PT1700MU and PT1701MU User’s Guide 020-0410-00 a PT1700MU and PT1701MU User’s Guide 020-0410-00 a Planar Systems, Inc

PT1701M (U), PT1700M (U) specifications

The Planar PT1700M (U) and PT1701M (U) are innovative touch screen monitors designed for a variety of professional applications, including retail, hospitality, education, and more. These devices stand out for their seamless integration of advanced technologies, user-friendly design, and robust performance.

The PT1700M (U) features a 17-inch high-resolution LCD display, providing vibrant visuals and crisp image quality. It supports 1280 x 1024 resolution, making it suitable for detailed graphics and presentations. The touch screen functionality is enhanced by projected capacitive technology, which offers smooth and accurate touch response. This technology supports multi-touch capabilities, allowing users to interact with applications more intuitively and efficiently.

On the other hand, the PT1701M (U) boasts an upgraded 17.3-inch screen with an extended resolution of 1920 x 1080. This Full HD capability ensures an even more detailed display, making it perfect for applications where clarity is paramount. Like its predecessor, the PT1701M (U) employs advanced projected capacitive technology for a seamless user experience.

Both models are equipped with a wide range of connectivity options, including USB, VGA, and HDMI ports, providing flexibility for various setups and devices. This broad connectivity allows users to effortlessly connect the monitors to PCs, laptops, or other multimedia sources.

Another notable characteristic of the Planar PT1700M (U) and PT1701M (U) is their durable design, built to withstand daily use in busy environments. The monitors come with an anti-glare surface, which reduces reflections and improves visibility in bright lighting conditions. The sturdy chassis and optional VESA mounting allow for versatile installation, whether freestanding or wall-mounted.

The ergonomic design of these monitors also enhances user comfort. With adjustable stands that allow for tilting, these touch screens can be set to optimal viewing angles, promoting better posture and reducing fatigue during prolonged usage.

In summary, the Planar PT1700M (U) and PT1701M (U) are exceptional touch screen monitors, combining advanced display technologies, versatile connectivity, and rugged durability. They cater to a wide array of professional settings, ensuring that end-users experience both convenience and high performance. Whether for interactive kiosks, point-of-sale systems, or classroom environments, these monitors are engineered to meet the demands of modern business and educational environments.
Top Page Image Contents