∙Play some
∙Cover the woofer so you can hear mostly the tweeter. Is the tweeter producing a clear sound? If there is not a clear tonal quality or any sound at all then the tweeter probably needs to be replaced.
∙Once you have a better idea of what may be at fault then call us and speak with someone in the service department. They will help you determine the best solution to correct your monitors. The service department can be reached at (714)
Problem: The monitor hisses, hums or makes other loud noises...
Here are some suggestions that will help you eliminate these undesirables from your system:
∙Make sure that the power cord is plugged snugly into the IEC socket on the rear of the monitor.
∙Check the connections between the signal source and the monitor. The
∙Refer to the Connecting the System section on page 4 of this manual to ensure that the AC mains is matched to the operating voltage requirements.
∙All audio equipment should use the same ground point. Check all other devices using the same AC output in the building like dimmers, neon signs, TV screens, and computer monitors. These devices should not be using the same circuit.
For updated Troubleshooting information please visit our Web Site www.krksys.com .
Please read the warranty card that was included in the shipping carton of your monitor prior to shipping it back to KRK Systems, LLC. All products in need of repair can be returned to the dealer where it was purchased or to KRK Systems, LLC. at the following address:
KRK SYSTEMS, LLC.
5452 BUSINESS DRIVE HUNTINGTON BEACH, CA 92649 (714) 373-4600
ATTENTION: SERVICE DEPARTMENT
∙For the safest possible return to KRK, please use the shipping carton and packaging that your
∙KRK cannot be responsible for any damages incurred during the shipping process due to poor packing. Make sure to insure your shipment.
∙If your monitor is out of warranty and you would like a quotation prior to servicing your product, please include a note with your contact information on it and we will contact you with a service quote. Service will be performed once your method of payment has been established and approved.
∙Replacement carton and packaging can be purchased from KRK Systems, LLC. for $26.50 each.
∙For replacement part quotes call (714)
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