Troubleshoot
Problem & Question | Possible Solutions | |
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Power LED Is Not ON | Make sure the power button is ON and the Power Cord is properly connected | |
to a grounded power outlet and to the monitor. | ||
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| Is the power cord connected properly? | |
| Check the power cord connection and power supply. | |
| Is the cable connected correctly? | |
| (Connected using the | |
| Check the | |
| (Connected using the DVI cable) | |
| Check the DVI cable connection. | |
| * DVI input is not available on every model. | |
| If the power is on, reboot the computer to see the initial screen (the login | |
| screen), which can be seen. | |
No images on the screen | If the initial screen (the login screen) appears, boot the computer in the | |
applicable mode (the safe mode for Windows ME/XP/2000) and then change | ||
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| the frequency of the video card. | |
| (Refer to the Setting the Optimal Resolution) | |
| If the initial screen (the login screen) does not appear, contact the Service | |
| Center or your dealer. | |
| Can you see "Input Not Supported" on the screen? | |
| You can see this message when the signal from the video card exceeds the | |
| maximum resolution and frequency that the monitor can handle properly. | |
| Adjust the maximum resolution and frequency that the monitor can handle | |
| properly. | |
| Make sure the AOC Monitor Drivers are installed. | |
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| Adjust the Contrast and Brightness Controls. | |
Picture Is Fuzzy & Has | Press to auto adjust. | |
Make sure you are not using an extension cable or switch box. We | ||
Ghosting Shadowing Problem | ||
recommend plugging the monitor directly to the video card output connector | ||
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| on the back . | |
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Picture Bounces, Flickers Or | Move electrical devices that may cause electrical interference as far away | |
from the monitor as possible. | ||
Wave Pattern Appears In The | ||
Use the maximum refresh rate your monitor is capable of at the resolution | ||
Picture | ||
your are using. | ||
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| The Computer Power Switch should be in the ON position. | |
| The Computer Video Card should be snugly fitted in its slot. | |
Monitor Is Stuck In Active | Make sure the monitor's video cable is properly connected to the computer. | |
Inspect the monitor's video cable and make sure no pin is bent. | ||
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Make sure your computer is operational by hitting the CAPS LOCK key on | ||
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| the keyboard while observing the CAPS LOCK LED. The LED should either | |
| turn ON or OFF after hitting the CAPS LOCK key. | |
Missing one of the primary | Inspect the monitor's video cable and make sure that no pin is damaged. | |
colors (RED, GREEN, or | ||
Make sure the monitor's video cable is properly connected to the computer. | ||
BLUE) | ||
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Screen image is not centered | Adjust | |
or sized properly | ||
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Picture has color defects | Adjust RGB color or select desired color temperature. | |
(white does not look white) | ||
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Horizontal or vertical | Use Windows 95/98/2000/ME/XP | |
FOCUS. | ||
disturbances on the screen | ||
Press to | ||
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