Toshiba L30W-B, L35W-B user manual TOSHIBA support, Wireless LAN, Bluetooth, Before you call

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Wireless LAN

Wireless LAN

Problem

Procedure

Cannot access

Make sure the computer's Wireless communication

Wireless LAN

function is on.

 

If problems persist, contact your LAN

 

administrator.

 

 

Bluetooth

Problem

Procedure

Cannot access

Check to ensure the computer's Wireless

Bluetooth device

Communication function is on.

 

Check to ensure the Bluetooth Manager

 

application is running on the computer and that

 

power to the external Bluetooth device is turned

 

on.

 

Check to ensure that no optional Bluetooth Adaptor

 

is installed in the computer - the built-in Bluetooth

 

hardware cannot operate simultaneously with

 

another Bluetooth controller.

 

If you are still unable to resolve the problem,

 

contact TOSHIBA Support.

 

 

TOSHIBA support

If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.

If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance.

Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.

User's Manual

6-14

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Contents Satellite L30W-B/L35W-B Satellite Click L30W-B/L35W-B Satellite Click 2 L30W-B/L35W-B SeriesUsers Manual The Grand Tour Table of ContentsTOSHIBA Legal, Regulatory and Safety Getting StartedTroubleshooting AppendixIndex Copyright TOSHIBA Legal, Regulatory and SafetyChapter Copyright, Disclaimer and TrademarksRegulatory Information FCC informationFCC notice Declaration of Conformity Information CE compliance EU Declaration of ConformityFCC conditions ContactWorking environment Disposal of products VCCI Class B Information Japan OnlyCanadian regulatory information Canada only Following information is only valid for EU-member StatesREACH - Compliance Statement Following information is only for TurkeyDisposal of batteries and/or accumulators Following information is only for India Video Standard NoticeOpenSSL Toolkit License Issues ===================================================== FreeType License Issues Portions of this software are copyright C year The FreeType Project 1. No Warranty General Precautions Disposing of the computer and the computers batteriesProvide adequate ventilation Creating a computer-friendly environment Stress injuryHeat injury Cleaning the computer Pressure or impact damageMoving the computer Safety Icons Instruction Manual for Safety and ComfortMobile phones Conventions Equipment checklistGetting Started Dual Operating ModeHDD or Hard Disk Connecting/Removing TOSHIBA Keyboard Dock Using your computer for the first timeProduct appearance depends on the model you purchased Failure to follow the procedures below may result in data loss Connecting the AC adaptor 1. Connect the power cord to the AC adaptor Turning on the power Windows Taskbar Initial setupGetting to know Windows Start screenWindows Store Power Options iconCharms TilesRestarting the computer Turning off the powerSign-in options Shut Down ModeIn the Settings charm, click Power and then select Restart Sleep ModeSleep Mode limitations Hibernation ModeBenefits of Sleep Mode Executing Sleep ModeBenefits of Hibernation Mode Starting Hibernation ModeAutomatic Hibernation Mode Data save in Hibernation Mode The Computer tablet mode The Grand TourDisplay screen Windows button WirelessWeb Camera MicrophonePower button Please refer to the Power Condition DescriptionsFront with the display closed The Computer laptop modeFigure 3-3 The back of the computer Back viewFigure 3-4 The front of the computer with the display panel open Front with the display openRelease latch Battery sectionInternal Hardware Components Battery packLegal Footnote CPU Intel Display Power Saving Technology Power Condition Descriptions Power conditionsIntel Smart Connect Technology The LED in the table below refers to the DC IN/Battery indicator DC IN/Battery indicatorPower indicator Operating Basics Operating in Tablet ModeChanging the screen orientation Rotate Using the Touch ScreenPress and hold Pinch or stretchUsing the Touch Pad The Keyboard Keyboard indicatorStandard F1 Function KeyCAPS LOCK SpecialWindows special keys BatteryCharging the batteries Battery packCare and use of the battery pack ProceduresCharging Time Battery charging noticeMonitoring battery capacity Maximizing battery operating timeBatteries exhausted time Memory media Extending battery lifeMemory media format Points to note about the memory media cardAbout the write-protect feature Media careFormatting a memory media card Inserting memory media Removing memory media2. Select memory media Connecting an external display External DisplayThe HDMImicro port The system is shutting down Changing the display settings Wireless displayMicrophone Level Optional TOSHIBA AccessoriesVolume Mixer Sound System and Video modeVideo mode DTS SoundUtilities and Applications Utilities and Advanced UsageTOSHIBA Setup Utility section Resolution+ is an image processor that performshigh-quality image enhancements such as Color Tools & Utilities - eco Utility on the desktop This utility is only provided with some models Media & Entertainment - Audio Special featuresDisplay automatic power off *1 HDD automatic power off *1System automatic This feature automatically shuts down the system User Password TOSHIBA Password UtilityDelete button Change buttonOwner String text box TOSHIBA System Settings Supervisor PasswordStarting the computer using a password USB Sleep and Charge USB ChargeMove the slider to enable or disable the Sleep and Charge function System ON CDP Charge Notes on use TOSHIBA Media Player by sMedio TrueLink+Opening TOSHIBA Media Player by sMedio TrueLink+ Manual TOSHIBA PC Health MonitorStarting the TOSHIBA PC Health Monitor Navigating the utility TOSHIBA Setup UtilityCreating Recovery Media System RecoveryRestoring the pre-installed software from your created Recovery Media 2. Click the power icon on the Start screen and then select Restart 3. Click Get started under Remove everything and reinstall Windows 3. Select Troubleshoot 4. Select Reset your PCTroubleshooting Problem solving processPreliminary checklist Software Analyzing the problemThe computer will not start Your computer does not respond to the keyboard commandsIf something goes wrong Your program stops respondingThe computer will not load advanced options during startup Hardware and system checklistPower Overheating power downAC power Real Time Clock BatteryPlease refer to TOSHIBA Setup Utility section for further information KeyboardHard Disk Drive Internal display panelcomputer and then reinsert it in order to ensure it is Memory Media CardPointing device If the problem persists, then you should refer to theTouch Pad USB mouse USB device Sleep and Charge function refer to Sound System and Video mode for further Sound systemdisplay device in extended desktop mode, it will not External monitorBefore you call Wireless LANBluetooth TOSHIBA support6-15 TOSHIBA technical supportAppendix SpecificationsPhysical Dimensions Power RequirementsCertification agencies AC Power Cord and ConnectorsWireless Technology Interoperability Information for Wireless DevicesWireless LAN Technology Wireless Devices and your healthIEEE 802.11 Standard for Wireless LANs Card SpecificationsRadio Characteristics SecurityRadio Frequency Bluetooth wireless technologyRadio Frequency Interference Requirements Worldwide operationRadio Regulatory Information Radio linksEurope Restrictions for Use of 5470-5725MHz Frequencies in Europe USA-Federal Communications Commission FCC Canada - Industry Canada ICUsing this equipment in Japan Taiwan1. Important notice 2. Indication for Wireless LAN 3. Indication for Bluetooth4. About the JEITA Radio approvals for wireless devices Device AuthorizationNon-applicable Icons Legal Footnotes64-Bit Computing Battery LifeMemory Main System Hard Disk Drive HDD CapacityAlternating Current GlossaryGraphics Processing Unit GPU Copy ProtectionASCII MBps Index Page Index-3 Web Camera Wireless communication