IN CASE OF DIFFICULTY
If you encounter a problem, please review the items in the following checklist. This guide will help you isolate the problem if the unit is at fault. Otherwise make sure the rest of your system is properly connected, batteries are completely charged and contact your authorized Alpine dealer or Alpine directly at
Unable to use Phone feature.
Some Bluetooth enabled phones may not be compatible and some features may not be available even after synchronizing and pairing.
The vehicle’s position is erroneous.
Reset the unit and drive the vehicle in an area of good GPS reception to allow the unit to recalibrate itself. Move to a location where strong GPS reception is possible.
No operation
·Moisture condensation ➔ Allow enough time for the condensation to evaporate (about 1 hour).
·Ambient temperature ➔ Lower the temperature in the vehicle to below 113°F (45°C)
over 113°F (45°C) | by driving with the windows open or air conditioner on. |
The unit is taking a long time to acquire GPS signal.
It may take a long time for the unit to acquire GPS signal if it has been powered on in an area that is more than 200 miles from the area where it was last powered off.
■How to Update the New Software and Map Database
Using your home PC,
For additional information on the update software, please visit our website at;
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