TV5
Frequently Asked Questions
Q. I have a cable ready TV. Why am I not getting any channels above 13?
A. The tuners inside of cable ready TVs have two modes. One mode is for cable and the other mode is for antenna. When the TV is in cable mode, and you are using an antenna, you will not be able to receive any channels above 13. To fix this, simply access the menu of your TV and switch the TV from Cable/CATV mode to ANT/AIR mode.
Q. I have my TV in a metal cabinet. Will the antenna work? A. Any large metal objects will prevent the antenna signal from reaching the antenna. You must place the antenna
outside of or above the metal cabinet.
Q. My home has aluminum siding/insulation. Where should I place my antenna?
A. Place the antenna near a window to minimize interference and improve your reception.
Q. Can I use my antenna in a basement?
A. TV signals cannot penetrate into basement locations due to their lower elevation.
Please Note:
Other variables, which are not related to antenna performance, can effect your reception. These include distance from the source transmitting the desired station, and
6 Example: Obstacles such as buildings between the
transmitting source and your antenna.