Fellowes W11C manual Maintenance, Troubleshooting, Symptom Remedy

Page 6

Maintenance

Regular emptying of the basket is important to ensure the smooth operation of the cutting cylinders. If paper is within 2 inches of shredder head, turn off and unplug the shredder, remove the shredder head and empty the basket.

Regular oiling of the shredder is also necessary to ensure proper performance. If you are running the shredder at or near capacity, we recommend oiling it monthly. Using Fellowes Powershred Lubricant #35250 or other non-aerosol vegetable-based oil in a long-nozzle container:

Apply oil over full width of paper entry (E) with shredder in off [O] position.

Press control switch to automatic [I] position which will cause shredder to run for about 2 seconds.

Press switch in reverse [R] position for 3-5 seconds.

Repeat above automatic [I] and reverse [R] sequence three times.

REMINDER: Do not use flammable synthetic oil, petroleum-based products or aerosol lubricants of any kind in or near the shredder at any time.

Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below. If you cannot solve the problem this way, contact Fellowes Customer Service. Do not open shredder head to attempt repair: It could expose you to serious electric shock and will void your warranty.

Symptom

Remedy

Shredder does not start or stops while shred-

• Make sure shredder is plugged in and

ding.

switch is in automatic [I] position.

 

• If paper appears to be jammed. Follow

 

instructions under Operation.

 

• Check shredder head position. Follow

 

instructions under Set-Up.

 

• Wait 20 minutes for shredder to cool

 

down before trying again.

Shredder squeaks, grinds or runs below

Check to see if basket is full. Oil cutting

capacity.

cylinders. Follow instructions under

 

Maintenance.

Shredder continues to run for 1 or 2

No action required. This is a self-cleaning

seconds after shredding has been

function.

completed.

 

5

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Contents Get More Done Today Page Contents Product Profile While setting up shredderWhen not in use While operating shredderTo shred Set-UpOperation PaperMaintenance TroubleshootingSymptom Remedy Customer Service Limited WarrantyHelp Line
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