Blackberry Z10 manual Cant transfer items using my media card

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User Guide

Device Switch

you follow the steps to reset your password on your device, the password reset email will be delivered to your device. Complete the instructions in the email to reset your BlackBerry ID password.

Some of the data from my previous device isn't on my new device

The type of device you transferred data from and the version of device software on your previous device determines what data can be transferred to your new device. For a list of the type of data that is transferred, visit www.blackberry.com/ deviceswitch.

Try any of the following:

•Check that your personal email accounts have been set up. Email accounts aren't transferred and need to be set up in the BlackBerry Hub on the device.

•Check that your work email accounts have been set up. For a Microsoft Exchange ActiveSync email account on a BlackBerry Enterprise Server, contact your administrator for the information required to activate the account.

•Look for memos and tasks in the BlackBerry Remember app.

•Transfer apps by downloading them from the BlackBerry World storefront.

I can't transfer items using my media card

Try any of the following:

•Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your desktop computer. Format your media card or purchase a new media card. Save the items that you backed up to the media card and then try transferring the items again.

•Use BlackBerry Link to transfer your info from one device to another. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink and select the Windows or Mac option.

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Contents User Guide Published 2013-09-26 SWD-20130926111353716 Contents Get your message out with the BlackBerry Keyboard Get there faster with keyboard shortcuts Connections See the world through BBM Legal notice Welcome BlackBerry 10 new apps and features BlackBerry HubBlackBerry Story Maker Picture editing BlackBerry Balance Getting started Insert or remove the SIM cardInsert or remove the battery and a media card Set up your device Browser Home screen at a glance Application iconsContacts Calendar Text MessagesBlackBerry World RememberSettings LinkedInMaps GamesSetup Notification iconsAdobe Reader Phone CameraScroll and move between items Use a sliderSelect items Zoom in to or zoom out from the screen Move items from one place to anotherMinimize apps and show your Active Frames Show the menusSet up a new BlackBerry ID About BlackBerry IDUsing the BlackBerry Voice Control app Device Switch Make note of your usernames and passwordsUpdate BBM What if I have contacts on my SIM card?Transfer data from a BlackBerry 7 device using a media card Click Using a Media Card Save Data Transfer data to a new device using BlackBerry Protect After you switch devices Tap Restore Transfer data from an iPhone or Android deviceTransfer passwords from the Password Keeper app Set up an account on your deviceTap Settings Accounts Restoring your BBM contacts and groupsTips after switching devices How do I reset my lost or forgotten BlackBerry ID password?Cant transfer items using my media card How do I get to the menu? How do I get back to the home screen?How do I change my settings and options? Tap Settings Notifications Where are my ring tones and notification profiles?Where are my messages? Where are my apps? Where are my tasks, memos, and voice notes?How do I search? Where do I find my files?Where can I find my device info and passwords? What is BlackBerry Link? Get your message out with the BlackBerry Keyboard Keyboard and typing at a glance Show the keyboardDelete a word Type a symbol or number Type faster with automated assistance settingsType an accented character Type an uppercase characterTap Settings Language and Input Prediction and Correction Cut, copy, and paste textSelecting word suggestions that appear while you type Select a suggested wordGet there faster with keyboard shortcuts Check which wireless networks your device connects to Wireless connections iconsConnections Connect to the mobile networkDown. Tap Settings Network Connections Mobile Network Connections between devices Tips Choosing a connectionNetwork connections Connect your device to an Hdmi display Turn on airplane modeTap Settings Network Connections Connect to a Wi-Fi network Manually connect to a Wi-Fi networkCant connect to a Wi-Fi network Tap ConnectTurn on Bluetooth technology Tap Bluetooth Pair and connect with a Bluetooth enabled deviceWhat is NFC? Turn on NFC Send a file using NFCTap Settings Network Connections NFC Stay connected with BlackBerry Hub About the BlackBerry HubCant add an email account Im not receiving messagesBlackBerry Hub icons Text message iconsPeek at your messages in the BlackBerry Hub from anywhere View messages by account or message typeReply to or forward an email Search for a messageSend a message from the BlackBerry Hub Attach a file to an email or text message Check your upcoming events from the BlackBerry Hub Create a meeting from an email Add a contact from the BlackBerry HubBBM icons See the world through BBMAbout BlackBerry Messenger Add a BBM contact Start a BBM chatPeek at your chats Send a file or ping someoneStart a BBM Video chat Invite others to a chatJoin a BBM group Switch cameras or share your screen Time travel with your camera Camera app at a glance Taking pictures and recording videosTake a picture Record a videoAccess the Camera app from the Lock screen Using Time Shift modeTake the best picture possible using Time Shift mode Replace a persons expression using Time Shift modeTap anywhere on the screen Enhance your experience with BlackBerry World Download and buy apps, games, music, and videos Change your payment optionsRate and review an app or a game that you downloaded Tap PurchaseDelete a downloaded item from BlackBerry World Download an update to an app or a gameDeleting apps Tap Available Reinstall an app or gameDelete an app from your home screen View your events Keep current with CalendarAbout the Calendar app Find email and files associated with an event Check who youre meeting withCreate an event Invite people to an eventChange or delete an event Add an entry to the Remember app RememberCreate a folder in the Remember app Send something to the Remember app Add tags to an entryRecord a voice note Legal notice User Guide User Guide

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