Blackberry Z10 manual Turn on Bluetooth technology

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User Guide

Connections

Check that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able to connect. If other devices can't connect you might need to reset your router. If you're connecting to a work Wi-Fi network or a hotspot, talk to your administrator or an employee at the hotspot.

Your connection might have timed out. Try connecting again.

If the Wi-Fi network that you want doesn't appear on the Wi-Fi settings screen, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually.

Check that Mobile Hotspot mode is off. If Mobile Hotspot mode is on, your device can't connect to a Wi-Fi network.

If none of the suggestions above solve your connection issue, try these more advanced troubleshooting options:

Check that the time on your BlackBerry device is synchronized with the network time. If the times are different, it could prevent your device from connecting (for example, if connecting to the network requires you to have a certificate on your device, and the certificate has an expiration date).

If you switched Wi-Fi networks manually, try switching to another Wi-Fi network.

If your email account is a work account, your device might prevent connections to certain wireless access points. For more information, contact your administrator.

Still not connected? OK, try the following:

Check that the settings for the Wi-Fi network are correct. To find out which settings to use, for a home network, refer to the information that came with your router; for a work Wi-Fi network, talk to your administrator; for a public hotspot, refer to any information provided for the hotspot or talk to an employee at the hotspot who might have details about how to connect.

If you use the Press WPS Button on Router setting in Wi-Fi Protected Setup, check that the Wi-Fi router uses Wi-Fi Protected Setup, and that it is set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not more than one Wi-Fi router within range is set to send its profile. For more information, see the information that came with your router.

If you use PEAP, EAP-TLS, EAP-FAST, or EAP-TTLS to connect to a Wi-Fi network, check that you installed the root certificate for the certificate authority server that created the certificate for the authentication server. The root certificate must be installed on your device before you can connect to the network. For more information, talk to your administrator.

If you use EAP-TLS to connect to a Wi-Fi network, check that you installed your authentication certificate on your device. The authentication certificate must be installed on your device before you can connect to the network. For more information, talk to your administrator.

If you need to contact a support representative, you can access diagnostic information by tapping on the Wi-Fisettings screen. To copy the log information to send to your support representative, in the Diagnostic Information drop- down list, tap Logs. Tap Copy Logs.

Turn on Bluetooth technology

1.On the home screen, swipe down from the top of the screen.

2.Tap .

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Contents User Guide Published 2013-09-26 SWD-20130926111353716 Contents Get your message out with the BlackBerry Keyboard Get there faster with keyboard shortcuts Connections See the world through BBM Legal notice Welcome BlackBerry Hub BlackBerry 10 new apps and featuresBlackBerry Story Maker Picture editing BlackBerry Balance Insert or remove the SIM card Getting startedInsert or remove the battery and a media card Set up your device Contacts Home screen at a glance Application iconsBrowser Text Messages CalendarBlackBerry World RememberLinkedIn SettingsMaps GamesNotification icons SetupAdobe Reader Phone CameraUse a slider Scroll and move between itemsSelect items Move items from one place to another Zoom in to or zoom out from the screenShow the menus Minimize apps and show your Active FramesAbout BlackBerry ID Set up a new BlackBerry IDUsing the BlackBerry Voice Control app Make note of your usernames and passwords Device SwitchWhat if I have contacts on my SIM card? Update BBMClick Using a Media Card Save Data Transfer data from a BlackBerry 7 device using a media cardAfter you switch devices Transfer data to a new device using BlackBerry ProtectTap Restore Transfer data from an iPhone or Android deviceSet up an account on your device Transfer passwords from the Password Keeper appTap Settings Accounts Restoring your BBM contacts and groupsHow do I reset my lost or forgotten BlackBerry ID password? Tips after switching devicesCant transfer items using my media card How do I get back to the home screen? How do I get to the menu?How do I change my settings and options? Where are my messages? Where are my ring tones and notification profiles?Tap Settings Notifications Where are my tasks, memos, and voice notes? Where are my apps?Where can I find my device info and passwords? Where do I find my files?How do I search? What is BlackBerry Link? Keyboard and typing at a glance Show the keyboard Get your message out with the BlackBerry KeyboardDelete a word Type faster with automated assistance settings Type a symbol or numberType an accented character Type an uppercase characterCut, copy, and paste text Tap Settings Language and Input Prediction and CorrectionSelecting word suggestions that appear while you type Select a suggested wordGet there faster with keyboard shortcuts Wireless connections icons Check which wireless networks your device connects toConnections Connect to the mobile networkDown. Tap Settings Network Connections Mobile Network Network connections Tips Choosing a connectionConnections between devices Tap Settings Network Connections Turn on airplane modeConnect your device to an Hdmi display Manually connect to a Wi-Fi network Connect to a Wi-Fi networkCant connect to a Wi-Fi network Tap ConnectTurn on Bluetooth technology What is NFC? Pair and connect with a Bluetooth enabled deviceTap Bluetooth Tap Settings Network Connections NFC Send a file using NFCTurn on NFC About the BlackBerry Hub Stay connected with BlackBerry HubIm not receiving messages Cant add an email accountText message icons BlackBerry Hub iconsView messages by account or message type Peek at your messages in the BlackBerry Hub from anywhereSend a message from the BlackBerry Hub Search for a messageReply to or forward an email Attach a file to an email or text message Check your upcoming events from the BlackBerry Hub Add a contact from the BlackBerry Hub Create a meeting from an emailAbout BlackBerry Messenger See the world through BBMBBM icons Start a BBM chat Add a BBM contactSend a file or ping someone Peek at your chatsJoin a BBM group Invite others to a chatStart a BBM Video chat Switch cameras or share your screen Camera app at a glance Taking pictures and recording videos Time travel with your cameraRecord a video Take a pictureUsing Time Shift mode Access the Camera app from the Lock screenTake the best picture possible using Time Shift mode Replace a persons expression using Time Shift modeTap anywhere on the screen Enhance your experience with BlackBerry World Change your payment options Download and buy apps, games, music, and videosRate and review an app or a game that you downloaded Tap PurchaseDeleting apps Download an update to an app or a gameDelete a downloaded item from BlackBerry World Delete an app from your home screen Reinstall an app or gameTap Available About the Calendar app Keep current with CalendarView your events Check who youre meeting with Find email and files associated with an eventCreate an event Invite people to an eventChange or delete an event Create a folder in the Remember app RememberAdd an entry to the Remember app Record a voice note Add tags to an entrySend something to the Remember app Legal notice User Guide User Guide
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