Philips CT9A9R manual Troubleshooting

Page 84

Troubleshooting

The phone does not switch on

Remove/reinstall the battery. Then charge the phone until the battery icon stops scrolling. Unplug from charger and try to switch the mobile on.

Your phone doesn’t return to the idle screen

Long press the hangup key or switch off the phone, check that the SIM card and the battery are installed correctly and switch it on again.

The network symbol is not displayed

The network connection is lost. Either you are in a radio shadow (in a tunnel or between tall buildings) or you are outside the network coverage area. Try from another place, try to reconnect to the network (especially when abroad), check that the antenna is in place if your mobile has an external antenna, or contact your network operator for assistance/ information.

The display doesn’t respond (or the display responds slowly) to key presses

The display responds more slowly at very low temperatures. This is normal and does not affect the operation of the phone. Take the phone to a warmer

place and try again. In other cases please contact your phone supplier.

Your battery seems to over heat

You might be using a charger that was not intended for your phone. Make sure you always use the Philips authentic accessory shipped with your phone.

Your phone doesn’t display the phone numbers of incoming calls

This feature is network and subscription dependent. If the network doesn’t send the caller’s number, the phone will display Call 1 or Withheld instead. Contact your operator for detailed information on this subject.

You can’t send text messages

Some networks don’t allow message exchanges with other networks. First check that you entered the number of your SMS centre, or contact your operator for detailed information on this subject.

You can’t receive and/or store pictures

A picture may not be accepted by your mobile phone if it is too large, if its name is too long, or if it doesn’t have the correct file format.

You have the feeling that you miss some calls

Check your call divert options.

83

Image 84

Contents Discover Your Phone How toBrowser Access Contacts Access My FilesMessage Softkeys Main menuHow to use this manual ChapterText entry OtherTable of contents MMS network dependent Specific Absorption Rate Remove the battery Getting StartedInserting the SIM card Getting StartedReplace the battery Insert the SIM cardReplace the back cover Switching on the phone Switching off the phoneCharging the battery At all times, you can long press to switch off the phoneSetting Hotkeys Calling Make a callMake an international call Answer, reject, and end a callAdjust speaker/earpiece volume Call handsfreeOptions during a call Switch calls Network dependent Handling a second callOther options during a call Make a second call Network dependentFotocall Text and number entry Input methodEntering texts and numbers Text and number entryEntering symbols What is it?Shift case T9 English inputExample How to enter the word Home Basic text inputShort press to clear a letter, long ClearPinyin Input Confirm Pinyin Combination Select from candidate listScroll list Zhuyin Input T9 Traditional Chinese ZhuyinInput Stroke input SelectionAssociation Basic steps of Stroke input are as follows Enter strokes Clear to clearSelect from Or / + or Candidate list Scroll list + 5 + 2 + 9 +Entertainment GamesJava WAP settings BrowserBrowser HomepageRefresh Setting Bookmark Exit Enter address HistoryEnter address Go to BookmarkSettings Push InboxCache Clear cacheMusic TracksArtists Playlists Last playedNow playing MusicSettings Using the volume side keys KeyOperationCamera mode CameraCamera Video mode Record new QualityView videos ModePlayback Options PlayCamera Messages Create, edit and send SMSIdle mode, press , to enter the main menu Select Messages Create message SMS and pressMMS network dependent MessagesCreate, edit and send MMS Select Messages Create message MMS and pressWhen there is more than one page, you can press + InboxOutbox DialSend message My favourites Them to My FavouritesView ReplyFavourites Delete allDraft SIM archiveTemplates Voice mailboxCell broadcast Call voice mailVoice mail number Number for you to retrieve your voice messagesMessage Settings Priority Read reportExpiry time Bluetooth and Send via MMS My FilesPictures UseVideos My FilesPlay/Pause List view or Grid viewDelete them Sounds Memory statusPlay Ringtone or Set as contact IDTools CalendarAdd new event RemindersAlarm ToolsRepeat method Calculator Voice recorderInternational clock Local settings Foreign settingsSwitch local/foreign Stop watchUnit converter FirewallChange Black listLifestyle Application Discount ManagerShopping list Enter the menu Screen displays a list of items you havePrice comparison table NewCreate a shopping list My card Edit SelectedInformation to modify Delete SelectedCreate new card information 16 18.5 Underweight 18.5 24.99 Normal weight 25 29.99 Overweight 30 39.99 ObesityBMI-Body Mass Index Basal Metabolic Rate BMR Contacts Create contactsContacts Phonebook Options View groups Special numbersView Group OptionsQuick call AdvancedRing volume ProfilesProfiles Car Flight Home MeetingPersonalise settings Profile selectionGo to Profiles Options menuBluetooth Establish a Bluetooth connectionBluetooth menu ConnectivityYou can uninstall or format the memory card USB functionMemory card Call settings CallsCall list Clear historyAny key Turn Any key answer on/off Answer MinuteReminder Total callsTypes of calls you can bar are as follows Settings Select SettingsThis menu allows you to configure some general settings GeneralSettings DD.MM.YYYY, YYYY-MM-DD orSecurity PIN protection Select Off Safe guard You canDisplay Call Settings Message SettingsNetwork settings ConnectivityBrowser ConnectionsIcons & Symbols Icons & SymbolsIcons & Symbols Precautions Your cellular mobile phone is a low powerRadio Waves Always switch off your phone PacemakersHearing aids Battery information To clean the phone, wipe it with a soft clothImproved performance Do not use your phone while driving EN 60950 NormEnvironmental care Troubleshooting Display shows Insert SIM Your phone is not chargingYour phone doesn’t recognize your memory card Philips Authentic Accessories ChargerData connect kit Stereo HeadsetTrademark Declaration Specific Absorption Rate Information International standardsUSA Limited warranty What Does This Limited Warranty Cover?How Long is The Limited Warranty Period? Workmanship During The Limited Warranty Period?Other Limitation This Warranty is The Entire Agreement Page Declaration Conformity Declare under our sole responsibility that the product