Philips Cell Phone user manual Troubleshooting, Problems Solutions

	Troubleshooting						EN
	Problems				Solutions
No dial tone when pressing		.	• Make sure that the adapter, the phone cord and USB are
				connected properly.
			• Check that the batteries are fully charged and installed
				properly.
			• This phone does not work during power failure.
Signal icon	is flashing.		• Register your handset to a base.
			•	Move closer to the base unit.
The phone does not ring.			•	Make sure the adapter, the phone cord and USB are connected
				properly.
			• Move the handset closer to the base unit.
			• Turn on the ringer.
When the handset is placed on the			•	Take the handset off the charger and put it back again.
charger, no beep is heard.			•	Clean charging contacts with a clean and dry cloth.
			• Turn on the handset tone from the SOUNDS Menu.
			• There will be no beep if the handset's power is turned off
				previously.
The call waiting call cannot be			•	Check with your local phone company and select the correct
answered.				recall duration.
			•	End the current call	, and press	again to pick up
				the second call.
Battery icon remains empty although			•	Please contact your dealer to purchase new rechargeable
the handset has charged for 24				battery.
hours.			•	Check to make sure the battery icon is scrolling while being
				charged.
No symbol on the display.			•	Charge battery.
			• Make sure the batteries are in the compartment and your
				handset is ON.
Bad audio quality (crackles, echo,			•	Install the base unit in a different room or higher location or
etc.).				away from other electronic appliances.
			• Move closer to the base unit.
Contact list returns error.			•	Check if your base is connected to the PC.
			• Check if Windows Live™ Messenger is running on the PC.
			• Move the handset closer to the base if it is out of range.

If the above solutions do not help, remove the power from the handset and the base and restart Windows Live™ Messenger. Wait for 15 minutes and try again.

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