Problem
Tip
The unit does not respond to the | Aim the remote control directly at infrared sensor window on the front or |
remote control. | the top panel. (Refer to page 7) |
| Reduce the distance to infrared sensor window. |
| Check the +/– polarity of the batteries and replace both batteries in the |
| remote control if required. |
| Go to “IR Signal Check” on page 31. |
| To check remote operation, aim the remote at the unit then press any arrow |
| button. The Standby/on Indicator on the unit will turn Off when the button |
| is pressed and turn On again when the button is released. This confirms that |
| the unit is receiving the IR remote signal. |
in the upper right hand corner | The current operation is not possible. |
of the TV screen. |
|
The unit stops responding. | To completely reset the unit, unplug the AC adapter for 30 seconds. |
Cannot connect to the network. | Check to see if there is power on the modem / router. |
| Confirm, if the Internet light is showing activity (light blinking) on the modem |
| / router. |
| Check network settings on the unit. |
| Power cycle the modem’s and/or router’s AC plug from its AC outlet for 30 |
| seconds and then plug it back in, then try reconnecting cords. If you have |
| a telephone / Internet modem with your cable service then you may have |
| to use its reset button or remove the backup battery to reset this type of |
| modem. Now wait for the lights to show activity and try reconnecting. |
| Check the cables connected the router. |
| Turn on the DHCP function on the router. |
Cannot use the wireless connection. | Once you have activated the wireless connection please wait 30 seconds for |
| the connection to be established after turning On the unit. After this time |
| you can try to access network features. |
Cannot connect to the network while | Check the content of your Internet service contract to see if your Internet |
my PC is connected to the network. | Service Provider prevents multiple terminals connecting at the same time. |
Cannot use the Netflix feature. | Netflix is only available in the United States. |
| Check if the network connection is made properly. |
| Visit netflix.com/magnavox on your PC and become a Netflix member. |
|
|
Cannot add movies or TV episodes | Visit netflix.com on your PC. |
to the instant Queue. | Adding movies or TV episodes may only be done on the PC, not using this unit. |
Even though the speed of the | The picture quality does not change during playback. |
Internet connection improves during | The picture quality differs depending on the speed of Internet connection at |
playback, the picture quality of | the time the streaming video is loading. |
streaming movie does not improve. |
|
The picture quality of a streaming | Check the speed of your Internet connection. |
movie is poor. | Contact your Internet service provider. |
| (You may need to improve the broadband speed.) |
Continued on next page.