Sony C5503, C5502 manual Support and maintenance, Support for your device, Computer tools

Page 107

Support and maintenance

Support for your device

Use the Support application in your device to search a User guide, read troubleshooting guides, and find information about software updates and other product-related information.

To access the Support application

1From your Home screen, tap .

2Find and tap , then select the required support item.

Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data traffic charges when using the Support application.

Help in menus and applications

Some applications and settings have help available in the options menu, which is normally indicated by in the specific applications.

Help us improve our software

You can enable the sending of usage info from your device so that Sony Mobile can receive anonymous bug reports and statistics that help improve our software. None of the information gathered includes personal data.

To allow the sending of usage info

1 From your Home screen, tap .

2Find and tap Settings > About phone > Usage info settings.

3 Mark the Send usage info checkbox if it is not already marked.

4 Tap Agree.

Computer tools

There are a number of tools available to help you connect your device to a computer and manage content such as contacts, movies, music, and photos.

PC Companion for Microsoft® Windows®

PC Companion is a computer application that gives you access to additional features and services which help you to:

•Transfer contacts, music, video and pictures to and from your old device.

•Update your device software.

•Back up content on your computer.

•Sync calendars between a computer and your device.

To use the PC Companion application, you need an Internet-connected computer running one of the following operating systems:

•Microsoft® Windows® 7

•Microsoft® Windows® 8

•Microsoft® Windows Vista®

•Microsoft® Windows® XP (Service Pack 3 or higher)

You can download PC Companion at www.sonymobile.com/global-en/tools/pc-companion.

Media Go™ for Microsoft® Windows®

The Media Go™ application for Windows® computers helps you to transfer photos, videos, and music between your device and a computer and to manage your content on either device. You can install and access Media Go™ from within the PC Companion

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Contents Xperia ZR Contents Typing text Bluetooth wireless technology Email account settings Gmail100 Calendar 104 Alarm and clock 105Device overview Find and tap Settings About phone Android versionGetting started About this User guideTo remove the back cover AssemblyTo attach the back cover Starting your device for the first timeTo insert the micro SIM card To insert a memory cardCharging your device Why do I need a Google account?Find and tap Settings Add account Google To charge your device Battery notification light statusTouching and holding Using the touchscreenLearning the basics TappingFlicking Locking and unlocking the screenSwiping Home screen panes Home screenApplication screen Tap Search apps Navigating applicationsWidgets Small appsShortcuts and folders Background and themes Status and notifications Find and tap Settings Personalization Lock screenFind and tap Settings Personalization Status bar icons Taking a screenshotStatus icons Find and tap Settings Personalization Manage notificationsIcons in the status bar Notification lightNotification icons Uploading data More undisplayed notifications Application overviewPage Downloading applications from other sources Find and tap Settings SecurityDownloading applications Downloading applications from Google PlayTo browse with Google Chrome Internet and MMS settingsInternet and networks Browsing the webFind and tap Settings More… Mobile networks Wi-FiFind and tap Settings More… Internet settings Tap Advanced Mark the Network notification checkbox Wi-Fi settingsControlling data usage Tap Advanced Tap Keep Wi-Fi on during sleepFind and tap Settings More… Tethering & portable hotspot Sharing your mobile data connectionMark the Restrict background data checkbox Find and tap Settings Data usageSelecting mobile networks Tap Connect Virtual private networks VPNsSynchronizing with Microsoft Exchange ActiveSync Tap Settings Add account Exchange ActiveSyncSynchronizing data on your device Synchronizing with online accountsSynchronizing with Outlook using a computer Sound, ringtone, and volume Basic settingsAccessing settings SIM card protection Screen settingsScreen lock Find and tap Settings Display Smart backlight controlFind and tap Settings Security Screen lock Pattern Find and tap Settings Security Screen lockDate and time Language settingsEnhancing the sound output Using Clear Phase technologyUsing xLOUD technology On-screen keyboard Typing textApplication bar Entering text using voice inputEditing text Tap Writing languages, then tap Personalizing the Xperia keyboardTo make a call by dialing To make a call using smart dialCalling Making callsRejecting a call with a message Receiving callsShowing or hiding your phone number Tap Hide call log Using the call logOngoing calls Tap Missed callMultiple calls Forwarding callsRestricting calls Voicemail Conference callsTo make an emergency call while the SIM card is locked Emergency callsSIM card inserted if you are within range of a network To make an emergency callTransferring contacts Transferring contacts using a computerTransferring contacts using an online account ContactsTap , then tap Import contacts SIM card To import contacts using Bluetooth technologySearching and viewing contacts To import contacts from a SIM cardTap Set ringtone Adding and editing contactsTap ICE In Case of Emergency, then tap Adding medical and emergency contact informationTap ICE In Case of Emergency Tap , then tap Edit medical infoMark the ICE in lock screen checkbox Mark the Enable call in ICE checkboxFavorites and groups Backing up contacts Sending contact informationAvoiding duplicate entries in the Contacts application Tap Export Press , then tap Export contacts SIM cardTo create and send a message Messaging and chatReading and sending messages Tap , then tap Delete conversations Organizing your messagesDownload message DeleteInstant messaging and video chat Messaging settingsCalling from a message To reply to a chat message or join a video call When the Hangouts application is open, tap , then tap HelpTo start an instant message or a video call Find and tap HangoutsSending and receiving email messages Setting up emailTo set up an email account To set an email account as your default accountForward Email preview paneReply or Reply all Tap Delete Organizing your email messagesTap General Split view Tap Out of office Email account settingsGmail Tap Delete account OKListening to music MusicTransferring music to your device To find song-related information online To adjust the audio volumeWalkman homescreen To play a songPlaylists Tap Add to Sharing musicSharing music on Facebook Recognizing music with TrackID Tap Settings Sound effects Sound enhancementsEnhancing the sound VisualizerTo buy a track recognized by the TrackID application To identify music using TrackID technologyTo view TrackID charts To view TrackID charts from another regionTo get started with Music Unlimited Music Unlimited online serviceTo delete a track from the track history To move between radio channels FM radioListening to the radio To listen to the FM radioFavorite radio channels Sound settingsTaking photos and recording videos CameraFace detection Using Smile Shutter to capture smiling facesTap Focus mode Face detection Adding the geographical position to your photos General camera settingsStill camera settings Smile Shutter Still camera settings overview ResolutionSelf timer Focus modePreview MeteringImage stabilizer Scene selection FlashAdjust the video resolution for different formats Video camera settingsVideo camera settings overview Video resolution To adjust the video camera settingsYou can choose to preview videos just after you shoot them HDR videoVideo stabilizer MicrophoneNight Viewing photos and videos Photos and videos in AlbumSharing and managing photos and videos Analyzing photos with faces in Album Editing photos with the Photo editor applicationTo apply special effects to a photo To improve a photo using advanced settingsTo adjust the light settings for a photo Photo albumsTo Like a photo or video on Facebook To view photos from online services in AlbumTo view and add comments to online album content Viewing your photos on a mapFind and tap Album My albums Globe Find and tap Album My albums MapsTo play a video on an external device VideosWatching videos in the Movies application To play a video in MoviesManaging video content Transferring video content to your deviceTo get started with Video Unlimited Video Unlimited servicePlaying files from Dlna Certified devices on your device Sharing content with Dlna Certified devicesConnectivity Playing files on a Digital Media Renderer device To play a music track from your device on a DMR device To view photos or videos from your device on a DMR deviceTo turn on the NFC function To share a contact with another device using NFCTo share a music file with another device using NFC To share a photo or video with another device using NFCScanning NFC tags Bluetooth wireless technologyConnecting to an NFC compatible device Find and tap Settings BluetoothTap Rename Pairing with another Bluetooth deviceSending and receiving items using Bluetooth technology Naming your deviceTo view files you have received using Bluetooth To send items using BluetoothSelect Bluetooth To receive items using BluetoothControlling accessories and settings with Smart Connect Smart apps and features that save you timeEvent Using your device as a walletManaging devices Page Travel and maps Using location servicesFind and tap Settings Location Find and tap Settings Google Location101 Google Maps and navigationUsing your device with a car infotainment system Using data traffic when travelingTo start MirrorLink manually Airplane modeFind and tap Settings Xperia Connectivity Start MirrorLink To turn on Airplane modeCalendar Calendar and alarm clockTap Weather forecast Alarm and clockTap National holidays Tap Repeat Tap SnoozeComputer tools Support and maintenanceSupport for your device Sony Bridge for Mac Updating your device wirelesslyFind and tap Update Center System Updating your deviceFinding a lost device Updating your device using a computerFind and tap Settings Security my Xperia Activate Imei number Battery and power managementImproving battery time using Stamina mode Improving battery time using Low battery modeInternal storage Improving battery time using Location-based Wi-FiImproving battery time by queuing background data Memory and storageImproving memory performance Managing files using a computerTap Disconnect Backing up and restoring contentTransferring files using Media transfer mode via Wi-Fi Find and tap Settings Xperia Connectivity USB ConnectivityTap Back up now Backing up with the Backup and restore applicationFind and tap Back up & restore Backing up data to a computerFind and tap Settings Backup & reset Factory data reset Restarting and resettingUsing your device in wet and dusty conditions Find and tap Back up & restore Tap Restore116 IP Ingress Protection rating117 Recycling your device Limitations to services and featuresLegal information Sony C5503/C5502
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