Motorola MOTOXT897 manual Status Messages

Page 93

on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.

Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

Status Messages

Message Description

 

 

Number Not in Service

The number that you entered is not valid.

User Not Available

The phone that you called is either busy, out-of-range, or turned

 

off. Please try again later.

User Not Authorized

The phone that you called is either busy, out-of-range, or turned

 

off. Please try again later.

Please Try Later

This service is temporarily not available. Please try again later.

Service Restricted

Service may not be activated properly. Please contact Sprint

 

Customer Service to report the issue for resolution.

Service Not Available

This feature is not available on the current network.

Emergency Calls Only

Either the service is not activated properly or the current network

 

is available for emergency calling only. Adjust your network

 

settings to check for other available networks. If service is still not

 

available after adjusting the settings, contact Sprint Customer

 

Service to report the issue for resolution

System Busy. Try Later

The system is experiencing heavy traffic. Please try again later.

Service Conflict

This service cannot be enabled because an incompatible service

 

has already been turned on.

Please Try Again

An error occurred. Note the error code and try again.

Self Check Error

A fault was detected with your phone. If this error recurs, note the

 

error and contact Sprint Customer Service.

Self Check Fail

An operational fault was detected with your phone. Note the

 

numeric code, turn your phone off, and contact Sprint Customer

 

Service.

Wrong PIN

You have entered an incorrect SIM PIN number. You have only

 

three attempts to enter your PIN. After a third unsuccessful

 

attempt, your phone will be locked and you will have to call Sprint

 

Customer Service to have it unlocked. Sprint sets the default to

 

PIN off; if you elect to enable the PIN then you will need to contact

 

Sprint for the default PIN and PUK.

 

 

Sprint Worldwide Wireless Service

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Contents Page Table of Contents Page Page Smartactions Page Page Set Up Your Phone Get StartedYour Phone at a Glance Activate Your Phone Set Up Voicemail Complete the Setup ScreensSprint Account Passwords Sprint Account Information and HelpManage Your Account Sprint Operator Services Sprint Support ServicesSprint From Your Sprint PhoneYour Phone’s Layout Phone BasicsKey Functions Turn Your Phone On and Off Turn the Screen Off When Not in UseTurn Your Screen On and Off Turn Your Phone OnTouchscreen Navigation Your Home ScreenHome Screen Overview Add Items to the Home Screen Customize the Home ScreenQuick Settings Move or Remove Items on the Home ScreenExtended Home Screens App List Recent Apps SearchGoogle Now Voice SearchStatus Icons Status BarNotifications Slide-out Qwerty Keyboard Enter TextCaps Lock key Shift keyTouch Apps Settings Language & input Using the Android KeyboardTouchscreen Keyboards Android KeyboardUsing the Swype Keyboard Swype KeyboardAssigning the Swype Keyboard for Text Entry Tips for Editing Text Google Voice TypingDelete Auto-CorrectionCall Using the Phone Dialer Phone CallsMake Phone Calls Call from Contacts Call from RecentCall a Number in a Text Message or Email Message Call from FavoritesCall Emergency Numbers Touch Text or Email or GmailVisual Voicemail Receive Phone CallsSet Up Visual Voicemail Review Visual VoicemailTouch Apps Voicemail Touch Apps Voicemail Listen to Multiple Voicemail Messages Access the Voicemail OptionsConfigure Visual Voicemail Settings Voicemail Traditional Set Up Your VoicemailChange Your Main Greeting via the Voicemail Menu Edit the From Name via the Voicemail MenuRetrieve Your Voicemail Messages Phone Call OptionsMake a Conference Call Access Contacts ContactsGet Started with Contacts Add a Contact Edit a Contact Save a Phone NumberAssign a Ringtone to a Contact Transfer Contacts Using a microSD CardDelete a Contact Sync or Transfer ContactsShare Contacts Call or Text ContactsMake Groups Touch People Groups Accounts and Messaging Set Up AccountsGmail and Google Create a Google AccountAccess Gmail Sign in to Your Google AccountSend a Gmail Message Touch Apps Settings Add Account Email Add an Email Account POP or ImapRead and Reply to Gmail Messages Add a Corporate Sync Account Compose and Send EmailView and Reply to Email Manage Your Email InboxCompose Text Messages Text Messages and MMSSend a Multimedia Message MMS Save and Resume a Draft MessageTouch Apps Text Messaging Notification Settings General SettingsNew Messages Notification Text and MMS OptionsGoogle Talk Wireless Emergency AlertsApps and Entertainment Find and Install AppsGoogle Play Store Touch Apps Play StoreTouch Apps Settings Apps Touch Apps Settings Apps DownloadedCreate a Google Checkout Account Request a Refund for a Paid AppDownload Apps from the Web NavigationGoogle Maps Set Your Location Sources Find Any LocationGet Directions Google Latitude Select Map ModeAdding and Removing Friends Touch Remove this friendGoogle Play Music Disable Location SharingShare Your Location Hide Your LocationGet Music Tips and Tricks Transferring Music from a Windows ComputerTransferring Music from a Macintosh Computer Sprint Zone Mirror ModeSprint ID YouTubeApps and Entertainment Wi-Fi Touch Apps Settings Wi-FiWeb and Data Turn Wi-Fi On or Off Wi-Fi HotspotWi-Fi Search and Connect Wi-Fi ModesSet up the Hotspot BrowsersActivating the Hotspot Browser ConnectTouch Apps Browser Select Links Adjust Browser SettingsSee Options Go to a Specific WebsiteLabs Set up Quick controls and Fullscreen mode ChromeTouch Apps Chrome Page Take Photos Camera and VideoRecord Videos Photo OptionsFlash Set Flash Off, Flash On, or Auto Flash Modes Select Normal video, Slow Motion, Time Lapse Video OptionsChange Gallery Settings View Photos and VideosTouch Apps Gallery Manage Photos and Videos Share Photos and VideosEdit Photos Calendar Tools and CalendarFile Manager ClockGuide Me Alarm ClockCalculator QuickofficeCreate a New File Update Your PhoneOpen a Document Browse FilesUpdate Your PRL Update Your ProfileVoice Commands Voice ActionsBluetooth Connections Voice CommandsTouch Apps Settings Bluetooth Touch Apps Settings Bluetooth On Turn Bluetooth On or OffConnect New Devices Standard MethodDisconnect Devices Reconnect DevicesRename the Phone NFC MethodNear Field Communication NFC Technology Touch Apps Settings More… NFCRename a Paired Device Turn NFC On and OffMicroSD Card Connect a Bluetooth DeviceAndroid Beam Optional microSD CardView Memory in the microSD Card Erase the microSD CardConnect Your Phone to Your Computer Touch an option Activate Sprint Worldwide Service on Your Account Sprint Worldwide Wireless ServiceEnable Global Roaming Mode Make and Receive Worldwide Calls Make Calls Using Plus + Code Dialing Sprint Voicemail Service Set Up Your Voicemail Access Number Touch Apps PeopleVoicemail Troubleshooting Access Your VoicemailNew Message Indicators Retrieve Voicemail MessagesAccess Email and Data Services on GSM/UMTS Networks Get Started With Data ServicesAccess Email and Data Services on Cdma Networks Touch Apps Settings More… Mobile networks Network ModeStatus Messages Contact Sprint for Assistance Country From Landline Phone From a landline phone when outside the United StatesWireless and Network Settings SettingsCall Settings Other Call Settings Voicemail SettingsTTY Mode Plus Code DialingSound Settings Vibrate When Ringing Display SettingsSystem Settings Vibrate PatternsStorage Settings Battery Usage Battery SettingsBattery Capacity Charging the BatteryApps Settings Battery Cool DownBattery Mode Location Access Settings Security and Screen Lock SettingsSet Up Screen Lock Touch Apps Settings Security & Screen Lock Screen lock PIN Password LockPattern PIN LockEncryption Passwords Language and Input SettingsDevice Administration Language SettingsPersonal Dictionary Keyboard and Input Method SettingsAndroid Keyboard Google Voice TypingSwype Keyboard Physical KeyboardVoice Search Backup and Restore Privacy SettingsReset Your Phone Account SettingsAutomatic Restore Set Up a New AccountDate and Time Settings System UpdateAccessibility Settings About PhoneRoaming Set Roam ModeRoaming Icon Call GuardData Roam Guard Touch Apps Settings More… Mobile networks Roaming GuardsCopyright Information Index Page Page Automatic Restore Privacy Roam Mode Backup Account Privacy
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