Level 1 and 2 Service Manual | Introduction |
Conventions
Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information.
➧Note: Emphasizes additional information pertinent to the subject matter.
GCaution: Emphasizes information about actions which may result in equipment damage.
EWarning: Emphasizes information about actions which may result in personal injury.
Information from a screen is shown in text as similar as possible to what appears in the display. For example, ALERTS or ALERTS.
Warranty Service Policy
The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non warranty repairs are available at agreed fixed repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer units that fail very early on after the date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and
Customer Support
Customer support is available through dedicated Call Centers and
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement.
When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired.
When the Motorola part number of a component is not known, use the product model
October 27, 2006 | 7 |