The following referring to specific problems:
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| Problem | Solution |
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| My phone was | Report a stolen phone to the |
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| stolen. To | police and to your service |
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| whom should I | provider. |
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| report this? |
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| I forgot my | See “Changing Your Unlock |
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| password | Code” on page 67. |
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| I pressed the | To either turn your phone On or |
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| End/Power | Off, you must Press and Hold the |
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| key, but | End/ Power Key for a couple of |
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| nothing | seconds. If your phone will still not |
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| happened. | turn On when you do this, then |
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| check to see if your phone's |
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| battery is charged. |
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| The Display | The SIM card may be incorrectly |
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| says Insert SIM | inserted. Check the SIM card to |
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| card or Check SIM | make sure that it is inserted |
Troubleshooting |
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| Card even | properly. If you changed the | ||
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| though I have | default unlock code in your phone, | |||
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| inserted my | please enter the unlock code that |
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| SIM card in the | you defined to unlock it. |
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| phone. |
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| The display | Call your service provider to |
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| says Enter Unlock | obtain the PIN unblocking code. |
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| Code. How do I | If you changed the default unlock |
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| unblock my | |
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| code in your phone, please enter | |
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| SIM card? | |
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| the unlock code that you defined | |
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| to unlock it. |
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