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| I cannot make/ | Make sure that you have a phone |
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| answer calls. | signal. Avoid electrical or radio |
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| interference, and obstructions |
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| such as bridges, parking garages, |
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| or tall buildings. |
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| Your phone may also have the |
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| Call Barring feature turned on. If |
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| you know the unlock code, you |
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| can change this setting in the |
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| security menu. |
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| > Settings > Security. Also, check |
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| and make sure your SIM card is |
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| inserted and working. |
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| My phone has | Make sure you have a phone |
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| poor reception | signal. Stay clear of any |
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| and drops | obstructions such as bridges, |
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| calls. | parking garages, or tall buildings. |
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Troubleshooting |
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| I cannot hear | While on a call, adjust the volume | ||
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| others on my | by scrolling with the Navigation | |||
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| phone. | Key to either the right (to |
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| increase) or to the left (to |
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| decrease) the phone volume in |
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| my earpiece. Also, make sure that |
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| your phone's earpiece is not |
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| blocked by its carrying case. |
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| I cannot open | Before you can use text or |
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| my inbox. | information services messages, |
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| you must set up the appropriate |
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| inbox. |
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