AT&T Z221 Battery will not, Contact the dealer, Charge, Check all connectors to make sure all

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Troubleshooting and FAQs

	Problem	Possible Causes	Possible Solution

	Battery will not	The battery or battery charger is damaged.	Contact the dealer.
	charge
	charge	The phone’s temperature is below 14°F (-10°C)	Adjust the battery charging environment to
		The phone’s temperature is below 14°F (-10°C)	Adjust the battery charging environment to
		or above 122 °F (50°C).	avoid temperature extremes.

		Poor contact between the battery and charger.	Check all connectors to make sure all
			connections have been properly made.

	Shortened	The standby time is related to your service	If you are located in an area where signaling is
	standby time	provider system configuration. The same phone	weak, temporarily switch off the phone.
		used with different service providers’ systems
		will not provide exactly the same length of
		standby time.

		The battery is depleted. In high-temperature	Use a new battery.
		environments, battery life will be shortened.

		If you are not able to connect to the network,	Change your location to one where the network
		the phone will continue to send out signals as	is accessible, or temporarily turn off your phone.
		it attempts to locate a base station. Doing so
		consumes battery power and will consequently
		shorten standby time.

	You cannot	Battery power has been depleted.	Recharge the phone’s battery.
	switch your
	phone on

	(U)SIM card error	(U)SIM card malfunction or damage.	Take the (U)SIM card to your service provider
			for testing.

		(U)SIM card inserted improperly.	Insert the (U)SIM card properly.

		Debris on the (U)SIM card contacts.	Use a soft, dry cloth to clean the
			(U)SIM card contacts.

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Contents AT&T Z221 Legal Information Table of Contents Table of Contents Installing the Battery BatteryRemoving the Battery Getting StartedCharging Your Phone SIM CardGetting Started Inserting the SIM Subscriber Identification Module CardBattery will remain fully charged for 3 to 4 hours Powering Phone On/OffOpen the USB port cover Plug the charger into a standard AC wall outletGetting to Know Your Phone Getting Started Key Functions Indicator What it means Idle ModeKey Description # KeyGetting Started Icon What it Description Means Getting Started Main MenuCurrent Text Mode Changing Input ModeChanging Input Mode or Language Using Predictive Text ZiAbcPress the # Key and select 123. The input method Entering Text Entering Letters Abc/ABC/abcPress the * Key Press the OK KeyCalls Messages Types of MessagesSMS and MMS Using Message Options VoicemailMessage Folders Using Message Templates Message SettingsPhone has 10 templates for SMS/MMS, and you can edit them Please don’t text and driveFrom idle mode, select Menu Messaging IM Instant MessagingMobile Email Address Book Setting Speed DialAdding a Contact Searching for a ContactAddress Book Using Address Book Entry OptionsGo down to My Bluetooth Info and enter the phone name Enabling BluetoothPress the OK Key to save the settings My DevicesEnable Bluetooth function Sending DataReceiving Data Mobile Web Using the att.net HomepageVisiting a Website Mobile Web optionsPress the Left Soft Key for Options to access the following AlarmTools CalendarTip Calculator CalculatorStopwatch ToolsCurrency Conversion World TimeRecent Calls Press the Right Soft Key to exitEntertainment PicturesVideo Voice Recorder MusicEntertainment RecordingAccess Social Networks and Information Social NetworkingAT&T Social Net Yellow Pages YPmobileFrom idle mode, select Menu YPmobile Sound Profiles Settings SettingsPhone Settings Select Voice call ringtone to set the voice call ringtoneDisplay Settings Connections SettingsCalls Settings Security Settings Phone PasswordPIN Codes Fixed Dial Numbers Settings PUK CodesFDN List FDN list allows you to create a list of fixed dial numbersAccessibility TTY ModeHAC Hearing Aid Compatibility Mode General Care Care and MaintenanceCare and Maintenance Immediately remove an expired battery from the phoneGeneral Guidelines Ctia Requirements Hospital Safety Aircraft SafetyRoad Safety Vehicles Equipped with Airbags Third-Party Equipment Emergency Service Declaration of Conformity Disposing of Your PhoneTurn on the HAC Setting Privacy InformationCopyright Notice Problem Possible Causes Possible Solution Troubleshooting and FAQsOr above 122 F 50C Avoid temperature extremes Battery will notCheck all connectors to make sure all Use a new batteryTroubleshooting and FAQs Voice Recorder, Bluetooth SpecificationsFCC Compliance FCC ID Q78-Z221 Radio Frequency RF Energy