Verizon MIFI4510LPP manual Common Problems and Solutions

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Common Problems and Solutions

The following are some common troubleshooting solutions.

My MiFi 4510L just powered off without my pressing the power button. Why?

This may occur under any of the following circumstances:

•• Pressing the Master Reset button

•• Restarting the device

•• Switching profiles

•• Restoring the configuration settings

•• Battery depletion

To restore battery power, follow these steps:

➊➊Manually press the power button to turn it back on.

➋➋If the battery is depleted, charge the device using the wall charger.

How do I reset the MiFi 4510L device back to factory settings?

The master reset button is in a small hole located on the bottom of the device, underneath the battery cover. This button returns the device to factory settings, including re-setting the network name (SSID) and network key (Wi-Fi passkey) to those printed on the sticker affixed to the back of the device. (The original SSID and password also appear on the front of the Connect Card.) To reset the device, follow these steps:

➊➊Place one end of an unfolded paper clip into the master reset button hole.

➋➋Press the paper clip on the button until the LED blinks green one full blink plus a very brief blink (about five seconds).

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Contents Verizon Jetpack Mobile Hotspot MiFi4510L User GuidePatents and Licenses Software License Contents LAN Glossary Product Specifications and Regulatory InformationGetting Started Features Package ContentsOverview System Requirements ➋➋➌➌ ComponentsStatus Description Service Status Indicator LED StatesDisplay Icon Status Service Display StatesPower Management Caring for Your Device Using the MiFi 4510L 3G Mobile Broadband with Evdo Rev. a Accessing the NetworkWi-Fi 802.11b/g/n 4G Mobile Broadband with LTEUsing the Device for the First Time Assemble the Wall Charger Install the 4G LTE SIM CardRemove the 4G LTE SIM Card Insert and Charge the Battery Page Remove the Battery Battery Tips Power the MiFi 4510L On and Off Power OnPower Off Connect to MiFi Settings Connecting to the MiFi DeviceSecurity for the MiFi 4510L Using the Device After Setup is CompleteSetting up a Temporary Hotspot Normal UseMiFi Settings Configuring MiFi Settings Login LoginMenu Bar Home Setup Wizard Page ➊➊ Check the Change Wi-Fi Settings check box Page Wi-Fi Wi-Fi Profiles Choosing a Profile Set up a Temporary Hotspot Changing to a Different Profile Updating Updating a Profile Not Currently in Use Buttons LAN Connected Devices TCP/IPWwan Internet Connection Wwan Settings Security Admin PasswordSet Administration Password MAC Filter Enable MAC Filter Trusted Client ListFind the MAC Address on a Computer Add Trusted Client MAC Address Remove a Device from the Trusted Client List ButtonsPort Filtering Enable Port Filtering See Enable Port Filtering onEnable Port Filtering Allowed Applications Custom Applications Port Ranges Advanced Settings Router Wi-FiSystem Config File Config File Download Config File Upload Diagnostics System Information MiFiModem System Status Port Forwarding Port Forwarding Applications Automatic Shutdown PowerHistory Software UpdateUpdate Status Last UpdateTroubleshooting First Steps Common Problems and Solutions Page Data Technical Support Customer ServiceProduct Specifications and Regulatory Information Environmental Product SpecificationsGeneral Technology/BandsRegulatory Statements RF Exposure ContentLimited Warranty and Liability Wireless CommunicationsSafety Hazards Electrostatic discharge ESD Important In event of a battery leak Proper Battery Use and DisposalGlossary Bps Bits per second. The rate of data flow Glossary