Sony Ericsson J220a manual Troubleshooting, Phone cannot be switched on, Grey menu options

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Troubleshooting

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you can easily correct yourself.

The phone cannot be switched on

Recharge or replace the battery

%page 6 To insert the SmartChip and battery.

No indication of charging

When you start charging a battery that is empty or a battery that has not been used for a long time, it may take up to 30 minutes before the battery icon appears in the display.

Menu language

If the display shows a language that you do not understand, you can always set the following from standby:

Press 0000 for English menus.

Press 8888 for automatic, local menus.

Grey menu options

Grey text indicates a function that is temporarily unavailable, for example, due to your subscription or due to a certain setting which has not been turned on.

Since you cannot send pictures and sounds that are copyright- protected, the Send menu is sometimes unavailable.

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Contents Page Contents Sony Ericsson Page Getting to know your phone Assembling your phone User guide symbolsSmartChip and battery information To insert the SmartChip and battery To charge the battery To turn the phone on and off To make and receive callsIcons Navigating the menus Settings YES My Menu YES Navig. key up YESMain menu view To change the main menu viewMenu overview Delete and edit items Phone languageMore options Entering letters and characters To enter letters using multitap inputTo enter letters using T9 Text Input T9 Text InputTo switch between writing methods Options listCalling Making and receiving callsEmergency calls Call list Address bookTo speed dial Address Book YES Options YES Personal RingsSpeed dialing Shortcuts to address book entriesAddress Book YES Find and Edit YES To turn the Ask to save function on or offTo edit an entry in the address book Edit YESAddress Book YES Options YES Sort Order YES Address book memoriesTo choose a sort order To check the status of the memoriesGroups VoicemailForwarding calls To check the call time and reset timerCall time To enter a voicemail numberTo turn off a call forward More than one callTo turn on a call forward To check the status of a call forwardTo receive a second call To activate or deactivate the call waiting serviceTo make a second call To release a participant To join the two calls into a conference callTo add a new participant To end the conference callTo start a private conversation Select Activate or Cancel YESRestricted dialing To turn a call restriction on or offTo turn fixed dialing on or off Fixed dialingClosed user groups Address Book YES Options YES Fixed DialingTo activate a group Accept callsTo add a group To call outside a closed user groupTo show or hide your phone number Additional calling functionsTo send and clear tones Hide My Number or Show MyNumber YESTo send a text message MessagingText messages To insert an item in a text messageLong messages Text formattingText Format YES To turn long messages onTemplates To set a default message optionMessage options To create a templateTo check the number of sent messages To reset the message counterTo use a template To reply to a messageCall YES Multimedia messagesTo call the sender of the message To delete a messageTo select an option To enter the service center addressTo select or enter settings for MMS To write and send a multimedia messageTo turn area information on or off To view a multimedia messageArea information Cell informationPersonalizing your phone To change a Style-Up coverThemes To adjust the display contrastSettings YES Display YES Contrast YES To select a themeTo turn the wallpaper on or off To view your picturesTo select a picture as wallpaper To send a pictureTo receive a picture via a message To set the ringtone volumeRingtones and melodies To select a ringtoneTo send a melody To compose a ringtoneMy Stuff YES Composer YES My Stuff YES My Sounds YESTo activate the screen To turn increasing ring on or offTo set the vibrating alert To set the display lightMy phone numbers Answering modeTime and date Master reset ProfilesTo install settings Setting up MEdia NetSet up with the wizard InternetData account settings Advanced setting informationTo use the wizard for setting up Internet MEdia Net YES homepage for example Sony EricssonGprs Automatic. If not, select Gprs OnlyTo edit a data account To select preferred serviceTo create a data account manually MEdia Net YES Options YES Internet Profiles YES To enter Internet profile settings manuallyTo use advanced profile settings To enter information in a new profileMEdia Net YES Options YES Internet Profiles Using the Internet browserTo turn on a secure connection Advanced YES Security YES On YESOptions when browsing To access the Internet directlyTo access the Internet via the menus To stop browsingDownloading Using bookmarksTo access saved bookmarks To allow Internet information in your phone To clear cache, password list, cookies or push inboxStored information MEdia Net YES Options YES Advanced YESStopwatch More featuresAlarm clock Calendar TimerCalculator Games SmartChip lock SecurityKeypad lock To edit your PIN Settings YES Locks YES SmartChip lock. YES Change PIN2 YES Phone lock To edit your PIN2To set the phone lock Settings YES Locks YES Phonelock YES Protection YESSettings YES Locks YES Phonelock YES Change Code YES To edit your phone lock codeTo check memory for text messages To check the memory for pictures or soundsPress Memory Status YES To delete saved files or informationGrey menu options TroubleshootingPhone cannot be switched on Error messages PUK blocked contact operator Codes do not matchPIN blocked/PIN2 blocked Phone lockedSony Ericsson Consumer Web site Service and supportAdditional information Page Page Page Guidelines for Safe and Efficient Use Power supply Charger BatteryEmergency calls Personal medical devicesDriving Radio frequency RF exposure and SAR AntennaEfficient use Accessible Solutions/Special Needs Disposal of old electrical & electronic equipmentDisposing of the battery End User Licence AgreementWhat we will do Limited WarrantyOur warranty Conditions Page European Union EU FCC StatementIndex Display LanguageSecurity Unblocking