Motorola 6809512A76-A manual Troubleshooting, Check here first, No display

Page 53

troubleshooting

check here first

If your phone does not seem to work properly, read this page first.

when the backlight is turned off, it can seem like your phone isn’t working

Question: My phone does not turn on when I press the keys, but I know the battery is good.

Answer: If the backlight set to off, it might appear as if the phone is not working. Check the backlight setting.

Find it: M > Settings > Initial Setup

>Backlight

no display

Question: Why can’t I see the display when I use my phone? I know the battery is good.

Answer: The backlight may be set to off. Check the backlight setting.

Find it: M > Settings > Initial Setup

>Backlight

troubleshooting 51

Page 52 Page 54
Image 53
Page 52 Page 54
Contents Motorola W370 Page Hellomoto Manual Number 6809512A76-A Check it out Contents Service & repairs TroubleshootingData European Union DirectivesMain menu Menu mapInitial Setup Settings menuLiquids of any kind Cleaning solutionsDust and dirt Extreme heat or coldSymbols This guide shows how to locate a menu feature as followsEssentials About this guideSIM card BatteryBattery installation Battery tips Battery chargingBefore you can Use your phone Travel chargerTo turn off your phone, press and hold P for 5 seconds Turn it on & offMake a call Your phone number Find it M Settings In Call Setup Answer OptionsAnswer a call Main attractions For more message features, seeMultimedia messages Send a multimedia messageReceive a multimedia message INSERT. See chat on Main attractions ChattingBasics See page 1 for a basic phone diagramDisplay BasicsData Indicator −Shows connection status Status indicatorsFind it M Personalize Home Screen Home Keys Icons Show PDP context active * or available +Battery when your phone shows Low Battery Basics Ring Style Indicator −Shows the ring style settingBattery icon Setup Status IndicatorStatus icons Alert/icon Call iconFrom the home screen, press Mto enter the main menu Menu featuresMenus Text entry Select a feature optionChoosing a text entry method ITAP modeSet up a text entry mode Press 1 to enter punctuation or other characters Tap modeNumeric mode Symbol mode VolumeNavigation key Handsfree speakerCheck battery meter Codes & passwordsYou can also change your SIM PIN or call barring passwords To check your battery meterRing style CustomizeTime & date Change alertsFind it M Settings Initial Setup Time and Date Autoupdate Time, date, date format, and autoupdate setupWallpaper Home Screen Clock SetAnswer options Screen saverDisplay appearance Optional handsfree operation Find it M Settings Headset Auto AnswerMulti-key Off Open toCall history CallsFind it M Call History MessageReturn a call RedialHold or mute a call Call waitingFind it M Settings In Call Setup My Caller ID Find it M Settings In Call Setup Call WaitingCaller ID Emergency callsTouch dial International callsVoicemail To listen to your messages, you mustStore your voicemail number Inserting special characters into dialing sequencesReceive voicemail Find it M Messages VoicemailPage Feature Other featuresAdvanced calling NumberSettings Call Forward Lantern M Settings Lantern Tools LanternDial TonesFeature Add new Entry Feature Add newContacts Contacts M NewCategory Insert SoundContacts entry M Sorting By sort order Contacts M SetupMessages Web browser wap ChatVCard New ChatPersonalizing Reorder ViewMain MenuMaster To reset all options to their Settings Initial Setup Master ClearVolumes Timer callCall times & costs Call History Call TimesPersonal organizer Handsfree operationNetwork Tools Calendar Feature StopTools Stop Watch WatchFun & games SecurityTroubleshooting TroubleshootingCheck here first No displayPhone doesn’t vibrate No backlight on the displayService & repairs SAR Data Specific Absorption Rate DataRadio waves SAR Data All other relevant EU Directives European Union Directives Conformance StatementImportant Safety Legal Information Operational Precautions Safety and General InformationExposure to Radio Frequency RF Energy External Antenna CareFollow Instructions to Avoid Interference Problems Driving PrecautionsRF Energy Interference/Compatibility Implantable Medical DevicesPotentially Explosive Atmospheres Symbol KeyOperational Warnings Glass Parts Choking HazardsSeizures/Blackouts Repetitive MotionFCC Notice to Users Industry Canada Notice to UsersProducts and Accessories Motorola Limited Warranty for the United States and CanadaWhat Does this Warranty Cover? Cases. Decorative Who Is Covered? How to Obtain Warranty Service or Other InformationWhat Will Motorola Do? SoftwareWhat Other Limitations Are There? Hearing Aid Compatibility with Mobile Phones Product Registration Information from the World Health OrganizationCaring for the Environment by Recycling Disposal of your Mobile Device and AccessoriesExport Law Assurances Privacy and Data Security California Perchlorate LabelDrive Safe, Call Smart SM Smart Practices While DrivingWherever wireless phone service is available Index Page SIM Subscriber Identity Module card Page Page 6809512A76-A
Top Page Image Contents