Troubleshooting
Before calling for assistance please check the chart below for problems you can fix. It could save you the cost of a service call.
Dishwasher problems
PROBLEM | CHECK THE FOLLOWING |
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Dishwasher does | Is the door tightly closed and securely latched? |
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not run or stops | Has the cycle been set correctly? See the “Setting the Controls” |
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during a cycle |
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section. |
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| Has a household fuse blown or circuit breaker tripped? |
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| If the motor stopped because of an overload, it will automatically |
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| reset itself within a few minutes. If it does not start, call for service. |
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| Is the water supply turned on? |
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Dishwasher | Cycle times depend on the temperature of the water entering the |
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runs too long | dishwasher. Cooler water results in longer cycle times. |
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| Undercounter dishwashers require adequate enclosure for proper |
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| operation. See Installation Instructions for complete information. |
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Dishwasher | Is the overfill protector stuck in “up” position? Overfill protector |
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will not fill | should move up and down freely. Press down to release. See the |
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| “Caring for Your Dishwasher” section. |
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Water remains | Allow cycle to finish. A small amount of water remaining is normal. |
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in dishwasher | Check the drain air gap (if installed). If it is clogged, follow the |
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| manufacturer’s cleaning instructions. |
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Detergent remains | Has the cycle completed? |
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in covered section | Is the detergent fresh and dry without lumps? See the “Using the |
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of dispenser |
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Dispensers” section. |
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| Is the bottom rack in backwards? The rack bumpers must face the |
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| dishwasher door. |
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Dishes not as dry | Is the rinse agent dispenser empty? Using a rinse agent greatly |
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as you expected | improves drying. See the “Using the Dispensers” section. |
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| Do not use Air Dry option on the next load. See the “Setting the |
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| Controls” section. |
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Grinding, grating, | Has a hard object entered the POWER CLEAN* filter module? |
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crunching, or | The sound should stop when the object is ground up. |
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buzzing sounds |
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White residue appears on front of access panel
Is too much detergent being used? See the “Using the Dispensers” section.
Some liquid detergents develop excess foam and residue on panel. Try a different brand to reduce foaming and eliminate buildup.
Dishwasher will | Is the bottom rack in backwards? The rack bumpers must face the |
not close | dishwasher door. |
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