Motorola Limited Warranty for the United States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile telephones (“Products”),
Products and Accessories
Products Covered | Length of Coverage |
|
|
Products and Accessories as | One (1) year from the date of purchase by |
defined above, unless otherwise | the first consumer purchaser of the product |
provided for below. | unless otherwise provided for below. |
Decorative Accessories and | Limited lifetime warranty for the |
Cases. Decorative covers, | lifetime of ownership by the first consumer |
bezels, PhoneWrap™ covers and | purchaser of the product. |
cases. |
|
Monaural Headsets. Ear buds | Limited lifetime warranty for the |
and boom headsets that transmit | lifetime of ownership by the first consumer |
mono sound through a wired | purchaser of the product. |
connection. |
|
Products and Accessories | The balance of the original warranty or |
that are Repaired or | for ninety (90) days from the date |
Replaced. | returned to the consumer, whichever is |
| longer. |
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d)other acts which are not the fault of Motorola, are excluded from coverage. Use of
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or
Software
Products Covered | Length of Coverage |
|
|
Software. Applies only to physical defects in the | Ninety (90) days from |
media that embodies the copy of the software (e.g. | the date of purchase. |
|
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