Motorola XT894 manual Troubleshooting, Crash recovery, Service & Repairs

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Troubleshooting

Crash recovery

In the unlikely event that your smartphone stops responding to touches and key presses, try a forced

reboot—press and hold both Power and the down volume key for up to 10 seconds.

Service & Repairs

If you have questions or need assistance, we're here to help.

Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

56Troubleshooting

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Contents USER’S Guide Page More CongratulationsDroid 4 by Motorola Answers Touch Help CenterImportant keys & connectors Your smartphoneLet’s go ContentsAssemble & charge Install and run the application on your computer Set up & goSmartphone Cool content & more Wi-Fi connectWi-Fi enhanced connectivity Remove the rear coverMenu Settings Display Screen timeout Both Power and the down volume key for up to 10 secondsTo make the screen lock when it goes to sleep, see Touchscreen & keysKey tips Power key menuTouch tips Menu, home, back, & searchRotate the screen Adjust volumeQuick tips Use & change your home screen Home screenQuick start Home screen Touch a thumbnail to go to the panelSearch Smartphone status & notificationsStatus bar icons Browse & install apps Apps & updatesQuick start Apps & updates Recent appsImportant customer information Manage & restore appsChoose carefully From the home screen, touch Menu Manage appsUsing your computer Update my smartphoneSettings About phone System updates In-call options Dialing options CallsQuick start Calls From the home screen, touchRecent calls Make & answer callsFrequent calls Your phone number TTY modeConference calls Emergency callsQuick start Contacts ContactsTransfer contacts View & use contacts Link contactsCall or email contacts To change how you view the list of contacts, touchEdit or delete contacts Create contactsFavorites Synchronize contactsQuick start Messaging MessagingGroups Read & reply to messagesCreate messages Set up messagingSend & receive attachments Voicemail Text entryInstant messages Typing tipsSwype text entry Touchscreen keypadInput methods TipsText input settings Multi-touch keyboardAdd accounts Social networkingYour social networking account Edit & delete accountsTips & tricks Battery tipsGeneral tips Connect the webtop application Webtop applicationQuick start Webtop Control the webtop applicationDigital living Device setupDesktop setup Send current web page to phoneHD viewing Mirror modePhotos & videos PhotosCamera settings Panoramic photosRecord & share videos VideosHD videos Camcorder settings View photos & videosMusic Quick start MusicWhat music transfer tools do I need? Set up musicWhat headphones can I use? What audio file formats can I play?Transfer Get musicPlay music Stream & syncHide, wake, turn off Music player controlsPlaylists Connect WebQuick start Browser Play web videosYouTube PersonalizeBrowser options WidgetsWallpaper ShortcutsRingtones SoundsDate & time Display settingsLocation Language & regionGoogle Maps Navigation WirelessQuick start Wireless Google Maps Navigation is an Internet-connected GPSWi-Fi search & connect Wi-Fi networksTurn Wi-Fi power on or off Wi-Fi modesTurn Bluetooth power on or off Bluetooth handsfree devicesConnect new devices Change device name Reconnect devicesDisconnect devices Print a document or fileMemory card Memory card & file managementDownload remote files USB connectionCalendar When you finish entering event details, touch SaveTools Add calendar eventsCalculator Alarm clockTasks Manage calendar eventsVoice readouts TalkBack AccessibilityVoice recognition Use your voice-just touch and speakCaller ID Voice settingsVolume & vibrate ZoomMessages Auto-capitalization-touch Menu SettingsTouchscreen & keys Hearing aidsManagement Wireless managerAirplane mode Smart actionsNetwork SecurityQuick start Security Lock pattern Password lockScreen lock PIN lockSettings Privacy Factory data reset Reset phone ResetForgot your pattern, PIN, or password? Remote wipe a lost or stolen smartphoneService & Repairs TroubleshootingCrash recovery If you have questions or need assistance, were here to helpBattery Use & Safety Battery ChargingSeizures, Blackouts & Eyestrain Third Party AccessoriesDriving Precautions Repetitive MotionOperational Warnings Glass PartsRadio Frequency RF Energy Specific Absorption Rate FCC & IC European Union Directives Conformance StatementIndustry Canada Notice to Users Location ServicesFCC Notice to Users Software NoticesNavigation Privacy & Data SecurityCalifornia Perchlorate Label Use & CareRecycling Hearing Aid Compatibility with Mobile PhonesOpen Source Software Information Content CopyrightSoftware Copyright Export Law AssurancesService & Repairs Product RegistrationWhat Will Motorola Do? What Other Limitations are There? Copyright & Trademarks