Troubleshooting
I cannot connect to a wireless network
Try performing the following actions:
•Verify that your SIM card is inserted in your BlackBerry® device correctly.
•Verify that you have turned on the connection to the wireless network.
I cannot associate my device with an email address
Try performing the following actions:
•On the email setup screen, verify that you have typed all the email address information correctly.
•Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account). For more information about supported email accounts, contact your wireless service provider.
•If you are trying to add a Microsoft® Outlook® or IBM® Lotus Notes® work email address to your BlackBerry® device, in a browser on your computer, log in to the email setup web site using the web page address provided by your wireless service
35