LG Electronics E610 manual Troubleshooting

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Troubleshooting

This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to fix yourself.

	Message	Possible causes	Possible corrective measures

	SIM error	There is no SIM card in the	Make sure the SIM card is correctly inserted.
	SIM error	phone, or it is inserted incorrectly.	Make sure the SIM card is correctly inserted.

			Move towards a window or into an open area.
	No network	Signal is weak or you're outside	Check the network operator coverage map.
	No network	Signal is weak or you're outside	Check whether the SIM card is more than 6~12
	connection /	the carrier network.	Check whether the SIM card is more than 6~12
	connection /	the carrier network.	months old. If so, change your SIM at your
	Losing network	Operator applied new services.	months old. If so, change your SIM at your
	Losing network	Operator applied new services.	network provider's nearest branch. Contact your
			network provider's nearest branch. Contact your
			service provider.

		To change a security code, you
	Codes do not	will need to confirm the new code	If you forget the code, contact your service
	match	by re-entering it.	provider.
	match	The two codes you have entered	provider.
		The two codes you have entered
		do not match.

	An application	Not supported by service provider	Contact your service provider.
	cannot be set	or registration required.	Contact your service provider.
	cannot be set	or registration required.

	Calls not	Dialling error	New network not authorised.
	Calls not	New SIM card inserted.	Check for new restrictions.
	available	New SIM card inserted.	Check for new restrictions.
	available	Pre-paid charge limit reached.	Contact service provider or reset limit with PIN2.
		Pre-paid charge limit reached.	Contact service provider or reset limit with PIN2.

		On/Off key pressed too briefly.	Hold the On/Off key down for at least two
	Phone cannot		seconds.
	Phone cannot	Battery is not charged.	Charge battery. Check charging indicator on
	be switched on	Battery is not charged.	Charge battery. Check charging indicator on
	be switched on		the display.
			the display.
		Battery contacts are dirty.	Clean the battery contacts.

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Contents English This guide helps you to get started using your phoneContents Wireless & Networks Device Personal System Product care and maintenance Guidelines for safe and efficient useExposure to radio frequency energy Do not drop Do not expose the phone to liquid or moistureDo not subject this unit to mechanical vibration or shock Guidelines for safe and efficient use Road safetyEfficient phone operation Avoid damage to your hearingBlasting areas Battery information and careAircraft ChildrenDeclaration of Conformity Disposal of your old appliance Optimising battery life Before you start using the phone, please read thisGetting to know your phone Phone memoryBefore installing an open source application and OS Using foldersInstalling the LG PC Suite software Installing PC software LG PC SuiteGetting to know your phone To view the list of recently used applicationsSynchronising your phone to a computer Synchronising your phone to a computer via USBSystem Requirements for the LG PC Suite software Remove the battery, reinsert it, then turn the phone on When the screen freezesHold your phone upright Copy the files from your PC to the drive folderMenu key Device componentsShort press to lock/unlock the screen Check what options are availableWhen playing a song Control volume continuously Installing the SIM card and battery Charging your phone Using the memory cardTo insert a memory card To safely remove the memory cardWhen you are not using the LG-E610, press Power/Lock key to lock your phoneTo wake up your phone, press the Power Locking and unlocking the screenSecure your lock screen Set an unlock passwordSet a swipe unlock Set an unlock patternWhen you cannot recall your unlock pattern Touch screen tips Your Home screenHome screen Customising the Home screenAdd or remove panels to the Home screen Notification drawerTo customise the notification panel Your Home screen To view further notification settingsViewing the status bar TouchPortable Wi-Fi hotspot is active Using the keypad & entering textOnscreen keyboard Entering accented lettersTo set up your Google account Google account set upWi-Fi Connecting to Networks and DevicesConnecting to Wi-Fi networks BluetoothConnecting to Networks and Devices Send data using the Bluetooth wireless featureReceive data using the Bluetooth wireless feature To change Portable Wi-Fi hotspot settings Sharing your phones data connectionTo rename or secure your portable hotspot Enabling Wi-Fi Direct to share through SmartShare Using the Wi-Fi CastTouch Save Touch ConnectUsing SmartShare Upload/download content files to/from the content listTouch to search for available devices again PC connections with a PC data cable Connect the LG-E610 to a PC using a USB cableSynchronise with Windows Media Player Ensure that Windows Media Player is installed on your PCItems Requirement Vista or higherCalls Viewing your call logs Call settingsOn the Home screen, touch Touch the Menu key From your phoneCalls Searching for a contact ContactsAdding a new contact Favourite contactsMoving contacts from your old device to your new device ContactsChanging your message settings Using emoticonsMessaging Sending a messageManaging an email account MailEmail account screen Working with account foldersPage Getting to know the viewfinder CameraTaking a quick photo Using the advanced settingsView a photo CameraLearn to view photos saved in your phones storage Fingers closer together to zoom outDetails Show the picture information Edit View and edit the pictureVideo camera Play a video Shooting a quick videoVideo camera Adjusting the volume when viewing a videoGallery MultimediaMultimedia Using the QuickMemo optionsQuickMemo MemoAdd music files to your phone Music playerPlay music Create a playlistFM Radio Customise music player settingsSearching for stations Add songs to the favourite playlistTuning in automatically LG Tag+Press on the Home screen Apps tab LG Tag+ How to use LG SmartWorld How to get to LG SmartWorld from your phoneLG SmartWorld Using your calculator Setting your alarmUtilities Adding an event to your calendarUtilities Using options Using the web toolbarWeb InternetAccess the Settings menu SettingsOther Call Settings END Call SettingsVoice Mail MoreIt on SettingsRingtone & Notifications SoundTouch Feedback & System DisplayBattery Information Power Saving ItemsDevice Administration PasswordsBackup & Restore SIM Card LockPersonal Data AccessibilityDate & time Mobile networkLG Software USB ConnectionUser Interface AppsLG Mobile phone software update from the Internet Phone software updateLG Mobile Phone software update via Over-the-Air OTA About phoneDivX Mobile Accessories may vary in different regions AccessoriesTravel adaptor User GuideTroubleshooting Troubleshooting Is it possible to set up Bluetooth HeadsetCategory Question Answer Media internal memory or SD cardWhat is the maximum What happens when Execute anotherIs it possible to install Gmail? Log into Gmail againCan be accessed or used How to save with Wait and PauseFrom all my email SynchronisedAgain for confirmation How do I createUnlock Pattern? Lock Factory reset Perform a hard resetHow to perform a factory reset If you have forgotten your patternNetwork administrator Will I know when myDisappears Yes, you will receive a notificationTimeout Key Touch System Settings DisplayTimeout time Service will my phone From one to the otherYou can use it for your alarm Drivers are installed or notMy alarm? My Alarm? Even in these scenarios