LG Electronics E610 manual Troubleshooting

Page 70

Troubleshooting

Message

Possible causes

Possible corrective measures

 

 

 

 

Battery is not charged.

Charge battery.

 

 

 

 

Outside temperature is too hot

Make sure the phone is charging at a normal

 

or cold.

temperature.

 

 

 

 

 

Check the charger and connection to the phone.

Charging error

Contact problem

Check the battery contacts, and clean them if

 

necessary.

 

 

 

 

No voltage

Plug the charger into a different socket.

 

 

 

 

Charger defective

Replace charger.

 

 

 

 

Wrong charger

Only use original LG accessories.

 

 

 

 

Battery defective

Replace battery.

 

 

 

Number not

The Fixed dialling number

Check the Settings menu and turn the function

permitted

function is on.

off.

 

 

 

Impossible to

 

 

send/receive

Memory full

Delete some messages from the phone.

SMS & picture

 

 

 

 

 

Files not

Unsupported file format

Check the file formats that can be supported.

opening

 

 

 

 

 

SD card not

FAT16, FAT32 file system

Check SD card file system via card reader, or

working

supported

format SD card using the phone.

 

 

 

The screen

 

If you use any protection tape or case, check

does not come

Proximity sensor problem

to see if it has covered the area around the

on when I

proximity sensor. Make sure the area around the

 

receive a call.

 

proximity sensor is clean.

 

 

 

No sound

Vibration mode

Check the settings status of the sound menu to

make sure you are not in vibrate or silent mode.

 

 

 

 

 

 

 

Remove the battery, reinsert it and switch on

Hang up or

Intermittent software problem

the phone.

freeze

Try to perform a software update via the

 

 

 

website.

 

 

 

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Contents This guide helps you to get started using your phone EnglishContents Wireless & Networks Device Personal System Guidelines for safe and efficient use Product care and maintenanceExposure to radio frequency energy Do not expose the phone to liquid or moisture Do not dropDo not subject this unit to mechanical vibration or shock Efficient phone operation Road safetyGuidelines for safe and efficient use Avoid damage to your hearingAircraft Battery information and careBlasting areas ChildrenDeclaration of Conformity Disposal of your old appliance Getting to know your phone Before you start using the phone, please read thisOptimising battery life Phone memoryUsing folders Before installing an open source application and OSGetting to know your phone Installing PC software LG PC SuiteInstalling the LG PC Suite software To view the list of recently used applicationsSynchronising your phone to a computer via USB Synchronising your phone to a computerSystem Requirements for the LG PC Suite software Hold your phone upright When the screen freezesRemove the battery, reinsert it, then turn the phone on Copy the files from your PC to the drive folderShort press to lock/unlock the screen Device componentsMenu key Check what options are availableWhen playing a song Control volume continuously Installing the SIM card and battery To insert a memory card Using the memory cardCharging your phone To safely remove the memory cardTo wake up your phone, press the Power Power/Lock key to lock your phoneWhen you are not using the LG-E610, press Locking and unlocking the screenSet a swipe unlock Set an unlock passwordSecure your lock screen Set an unlock patternWhen you cannot recall your unlock pattern Home screen Your Home screenTouch screen tips Customising the Home screenNotification drawer Add or remove panels to the Home screenTo customise the notification panel Viewing the status bar To view further notification settingsYour Home screen TouchOnscreen keyboard Using the keypad & entering textPortable Wi-Fi hotspot is active Entering accented lettersGoogle account set up To set up your Google accountConnecting to Wi-Fi networks Connecting to Networks and DevicesWi-Fi BluetoothSend data using the Bluetooth wireless feature Connecting to Networks and DevicesReceive data using the Bluetooth wireless feature Sharing your phones data connection To change Portable Wi-Fi hotspot settingsTo rename or secure your portable hotspot Touch Save Using the Wi-Fi CastEnabling Wi-Fi Direct to share through SmartShare Touch ConnectUpload/download content files to/from the content list Using SmartShareTouch to search for available devices again Connect the LG-E610 to a PC using a USB cable PC connections with a PC data cableItems Requirement Ensure that Windows Media Player is installed on your PCSynchronise with Windows Media Player Vista or higherCalls On the Home screen, touch Touch the Menu key Call settingsViewing your call logs From your phoneCalls Adding a new contact ContactsSearching for a contact Favourite contactsContacts Moving contacts from your old device to your new deviceMessaging Using emoticonsChanging your message settings Sending a messageEmail account screen MailManaging an email account Working with account foldersPage Camera Getting to know the viewfinderUsing the advanced settings Taking a quick photoLearn to view photos saved in your phones storage CameraView a photo Fingers closer together to zoom outEdit View and edit the picture Details Show the picture informationVideo camera Shooting a quick video Play a videoAdjusting the volume when viewing a video Video cameraMultimedia GalleryQuickMemo Using the QuickMemo optionsMultimedia MemoPlay music Music playerAdd music files to your phone Create a playlistSearching for stations Customise music player settingsFM Radio Add songs to the favourite playlistLG Tag+ Tuning in automaticallyPress on the Home screen Apps tab LG Tag+ How to get to LG SmartWorld from your phone How to use LG SmartWorldLG SmartWorld Utilities Setting your alarmUsing your calculator Adding an event to your calendarUtilities Web Using the web toolbarUsing options InternetSettings Access the Settings menuVoice Mail END Call SettingsOther Call Settings MoreSettings It onTouch Feedback & System SoundRingtone & Notifications DisplayPower Saving Items Battery InformationBackup & Restore PasswordsDevice Administration SIM Card LockDate & time AccessibilityPersonal Data Mobile networkUser Interface USB ConnectionLG Software AppsLG Mobile Phone software update via Over-the-Air OTA Phone software updateLG Mobile phone software update from the Internet About phoneDivX Mobile Travel adaptor AccessoriesAccessories may vary in different regions User GuideTroubleshooting Troubleshooting Category Question Answer Bluetooth HeadsetIs it possible to set up Media internal memory or SD cardIs it possible to install What happens when Execute anotherWhat is the maximum Gmail? Log into Gmail againFrom all my email How to save with Wait and PauseCan be accessed or used SynchronisedHow do I create Again for confirmationUnlock Pattern? Lock How to perform a factory reset Perform a hard resetFactory reset If you have forgotten your patternDisappears Will I know when myNetwork administrator Yes, you will receive a notificationTimeout time Key Touch System Settings DisplayTimeout Service will my phone From one to the otherMy alarm? Drivers are installed or notYou can use it for your alarm My Alarm? Even in these scenarios
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