Sagem MyX-8 manual No call connection, No receiving calls

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Troubleshooting

PROBLEM - SITUATION

ACTIONS

SIM BLOCKED

You have entered three incorrect PIN codes.

 

Enter your PUK code to unblock your SIM Card.

 

You must enter: **05*PUK*PIN*PIN#

 

You must enter the PUK code (Personal Unblocking Key) given by your

 

network provider.

 

10 errors will permanently block your SIM Card. You must then contact your

 

network provider to get a new one.

SIM LOCKED

On network providers’ request, the handset can only be used with some

 

types of SIM cards. This message means that the SIM card you are using

 

does not fit with the phone. Take the SIM card out, and switch it back on. If

 

the message SIM not present appears on the screen, you will need to

 

check its compatibility next to the place where you bought it. If not, please

 

contact your after-sales service.

No call connection

Check that the number you have dialled is correct.

 

If the letter R is displayed on the top right corner of the screen, without any

 

network name displayed, only emergency services can be called.

 

Check the status of your credit.

 

Check that the SIM Card you are using offers the service you are requesting;

 

check if its validity has not expired.

 

Check and deactivate the outgoing calls restriction when necessary.

 

The network could be saturated. Try later.

 

If the problem persists, please contact your Technical Helpdesk.

No receiving calls

Try to make a call in order to check that the phone and the networks are

 

operational.

 

Check and deactivate the permanent call forwarding (permanent call

 

forwarding icon displayed on the screen).

 

Check and deactivate the incoming calls restriction when necessary.

 

If the problem persists, please contact your Technical Helpdesk.

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Contents Page Page Who is ORA-ÏTO ? Conformance Document Exposure to Radio Frequency Signals FCC Conformance DocumentContents Messages PhotoVideo MultimediaGames Applications SettingsOrganizer ALS 103 End User Licence Agreement EULA, for the software104 Menus WAPAccessories Your phone packageWhen composing a message Hold down In initial screen Silent modeDescription Programmable keys and Short cut keysPhoto taking Cancel by pressing the key Navigation principlesInitial screen Title bar iconsActivating your phone Information on the SIM cardInstalling the SIM card and the battery Necklace attachmentYou are now ready to use your phone for the first time Getting started PIN numberThis is your SIMs secret code Setting the date NetworkFirst call Switching off Receiving a callUsing your phone Freeing the antennaIncrease the efficiency of your phone Non ionising radiationCharging the battery To recharge the batteryUsing the phonebook PhonebookAdding a contact in the SIM card memory Storing a new contactAdding a contact in the phone memory Contacts options Mailing listsMemory My numbersOptions from a saved contact Visiting card Calling a contactMessages ABC mode/123 mode seeCompose SMS Using T9 Mode Easy Message T9 mode helps you to easily write your messagesInput modes Upper casePunctuation characters Accented charactersSaving the message Compose MMSSending the message Receiving messages Inbox Outbox SentboxDrafts TemplatesAdvanced settings Sending optionsSeveral sending options are offered Period af validityMemory You may know the memory available for saving messagesNetwork Contact your network providerMailing list Calling voicemailThis function allows you to call your voicemail Settings before taking a photo PhotoTaking and saving a photo Taking a photoPhoto Video Taking a videoMy videos MultimediaAll downloaded objects are stored in the Multimedia menu My Pictures Editor see chapter E/P courantMy Sounds My Sdcard Audio player WAP WAP MenuConfiguration of GSM and Gprs parameters Configuring WAP parametersActive profile is preceded with a star GSM parameters Preferred connectionsGprs parameters Downloading objects WAP Logging onWAP Logging off What is Java? GamesThis menu allows you to set and activate the alarm Services AlarmApplications Timer ToDo This menu is used to set and activate the timerCalculator ToDo actions menuThis menu allows you to convert one currency to another Rapid exchangeExchange rate CurrencyOrganizer Calendar menuSettings SoundsSilent mode Beeps This menu allows you to switch to Silent modeDisplay SkinsYour phone ScreenDifferent pictures in a random way ModeOperator logo Energy Camera settings Video settings This menu allows you to set the video features of your phoneLanguages This menu allows you to choose your phones display languageCalls Call forward View last callsCounters Display number This menu allows you to consult the duration of the up callsOperator-dependent service Automatic redialExample This function is used to record your answer phone numberProgrammable keys Enter your answer phone number and validateSecurity Keypad locking PIN numberPIN2 number Phone code Confidentiality Access to this service depends on your type of subscriptionThis menu allows you to modify the call barring Call barring Fixed dialling This menu allows you to configure network preferences NetworksThis menu allows you to control the cost of your calls Calls you made since you last deleted themShortcuts Automatic update Date / TimeSet Date/Time This menu allows you to set the date and time of your phoneBy using the navigation stick and validate On the Date / Time menu, please select Display and SelectList that appears, select the desired display type between AnalogWAP settings Summer timeHelp Multimedia displayConnectivity Bluetooth IrDA Serial speed This menu allows you to configure your phone with a car kitCar kit Synchronisation Technical features Care and safety information SafetyAdvice for limiting exposure to radiofrequency RF fields SARUsage precautions WarrantyWarranty conditions Warranty Warranty End User Licence Agreement EULA, for the software Context and Acceptation of the AgreementDescription of Other Rights and Limitations Upgrades and Recovery Media Responsibilities Java Security considerationsSecurity configuration menu What is Java? What is a MIDlet?Downloading a MIDlet Java game or application TrademarksDisclaimer Troubleshooting It is impossible to switch the phone onBattery status unknown SIM not presentNo call connection No receiving callsQuality reception when calling Settings/Display/Operator logoHow do I switch to silent mode? Impossible to send message101 How to access to the SD card Reader?Customer care Index SMS WAP Sagem SA