Oricom PIX2000 manual Troubleshooting

Troubleshooting

Problem	Possible cause(s)	Solution(s)
No symbol on	1. Battery is empty.	1. CHARGE battery.
the display.	2. The product is not properly	2. Make sure your product is
	connected.	properly PLUGGED-IN.
Can’t transfer a	1. Handset is busy.	1. Check ALL handsets and
call.	2. Handset is out of range.	END all calls.
	3. Wrong handset number.	2. Move handset CLOSER to
		base unit.
		3. Check HANDSET
		NUMBER.
Bad audio	1. Interference from nearby	1. Try a different connection
quality	electrical appliance.	point, one that is away
(crackles,echo,	2. Base unit is installed in a	from other electrical
etc.).	room with thick walls.	appliances.
	3. The handset is too far from	2. Install the base unit in a
	the base unit.	DIFFERENT room OR use
	4. If you have Broadband/	EXTENSION leads.
	ADSL you need a in line	3. Move CLOSER to the base
	fi lter (not supplied).	unit.
		4. Ensure a in-line ADSL
		fi lter is installed on all
		phone sockets between
		wall plate and your phone.
Caller ID does	Service not activated.	Check your SUBSCRIPTION
not work.		with the SERVICE provider.
Phone does not	1. The ringer is off.	1. Turn ON the ringer.
ring when a call	2. Too many phones are	2. Disconnect some of the
comes in.	sharing the same phone
		phones from the phone
	line.
		line.
	3. Base unit not plugged in.
		3. Check base unit
		CONNECTIONS.
Keypad does	Keypad may be locked.	UNLOCK the keypad.
not work.
Busy tone + in	1. Other handset may still be	1. Check ALL handsets and
use light on.	connected.	END all calls.
	2. Check power supply	2. Check CONNECTIONS to
	connection.	wall and base.

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PIX2000 User Guide.indd 章节2:60

2009-6-30 17:33:39