Touch ‘n Go Sdn Bhd (TNGSB) for Touch ‘n Go on the Nokia 6212 classic Mobile Phone
NFC General
1.TNGSB shall maintain your personal details provided as private and confidential unless such information is necessary to be disclosed if
required so for the purpose of provisions of services to you.
2.TNGSB is under no obligation to replace or compensate you for your lost, stolen, damaged, faulty, cloned and/or any unauthorised Reload.
3. TNGSB and/or the Service Providers shall not honour any unauthorised use of the Touch ‘n Go application and it shall be invalidated by TNGSB.
4.TNGSB shall not refund the Deposit (if any) and the remaining Credit Value on cloned and invalidated transactions.
5.You are entitled to use the Touch ‘n Go application for Services at any of the authorized Service Providers and
6.TNGSB shall not be liable for any act, refusal and/or omission by Service Providers to accept the Touch ‘n Go transactions nor shall TNGSB be liable for any defect or deficiency in any of the Services provided by the Service Providers.
Lost and Stolen
1.
For lost or stolen mobile phone, the Touch ‘n Go application can be invalidated when you notify TNGSB by telephone, followed by letter
(mail/fax/email), provided that the last transaction occurred on or within three (3) months prior to the report of lost Nokia 6212 classic mobile phone.
2.TNGSB will proceed with refunding the Credit Value (less any applicable fees) within thirty (30) days after receiving a written
notification from you.
3.TNGSB has the right to charge RM10.00 for refund of the lost Touch ‘n Go application in Nokia 6212 classic mobile phone by deducting the amount (and any other fees applicable) from the Credit Value of the lost or stolen Card.
4. TNGSB has the right not to entertain any claims of lost or stolen Nokia 6212 classic mobile phone if the information given by you is deemed incomplete.
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