Kyocera KX18 manual Customer support, Getting Help, Qualified service

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15GETTING HELP

Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number, such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com

•Email: phone-help@kyocera-wireless.com

•Phone: 1-800-349-4478 (U.S. and Canada) or 1-858-882-1401.

•Customer support phone numbers are also available in the following countries:

Argentina: 0-800-666-0052

Australia: 1-800-507-000

Brazil: 0-800-55-2362

Chile: 800-43-1212

Colombia: 01-800-700-1546

India:

Toll free#: 1-600-121214

 

Toll#: 0124-284-5000

Mexico:

001-866-650-5103

New Zealand:

0-800-990-100

Panama:

001-800-201-1984

Peru:

0-800-51-934

Puerto Rico:

1-866-664-6443

Venezuela:

0-800-100-2640

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s electronic serial number (ESN).

–To locate the ESN select Menu →

Phone Info and scroll down to ESN: for the 11-digit number.

Qualified service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

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Getting Help

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Contents Page FCC/IC Notice Optimize your phone’s performance Potentially unsafe areas Accessories Contents Installing the battery Charging the batteryTo install the battery To charge the batteryAccessing keypad shortcuts Caring for the battery1xEV-DO Getting to know your phone Micro SD card slot Service Indicator Light Camera flash Using menus Accessing menu items slide openContents of the main menu are as follows To select MenuPerforming basic functions Slide opened or closedSlide open Understanding screen icons Ending calls using the slide Making a callAnswering a call Making and Answering CallsUsing the speakerphone Silencing an incoming callRedialing a number Calling a saved numberSetting the phone to hold calls Dealing with missed callsDialing a three-way conference call Placing a call on holdSetting missed call alerts Viewing recent call detailsViewing recent calls Calling recent callsSpeed dialing Setting up voicemailTouch dialing Calling emergency services To exit Emergency modeTracking calls Timing your callsSetting an alert for roaming Setting the roam ringerReceiving data or faxes Understanding roamingSetting Call Guard Creating a new contact Adding a code or extensionStoring Contacts Web addresses, street addresses, orCustomizing your contacts Assigning ringersAssigning pictures Classifying contacts as Personal or BusinessEditing a contact Customizing a phone numberErasing a contact Sending a vCardSetting Fast Find Using Fast FindFinding contact information Checking the Frequent ListUnderstanding text entry screens Entering LETTERS, NUMBERS, and SymbolsText entry modes Capitalization settings Entering symbolsSwitching default text entry modes Entering smileysQuick reference to text entry Sending text messages Sending and Receiving Text MessagesCreating a text message Email addressIncluding prewritten text and symbols Setting sending optionsAdding a signature Send Later schedules a time to send the messageIf you cannot send messages Understanding appended messagesReceiving incoming calls while creating messages Viewing your sent messagesViewing failed or pending messages To view successfully sent messagesSetting message alerts SymbolRetrieving text messages Reading the messageCustomizing message settings Erasing messagesCreating and editing prewritten messages QuickText To create a new pre-written message, select New MsgRemovable Memory Card Inserting the Transflash microSD cardRemoving the Transflash microSD card Formatting the Transflash microSD cardSaving files on the card Connecting the Memory Card to your computerManual When you are done placing files onto Memory card, press Using the USB cablePlug the USB cable into a USB port on your computer Using the Music Player Playing musicMusic Player controls Playback optionsTroubleshooting Viewing details about the playlistErasing a song/audio file RepeatUsing the Web Browser Connecting to the InternetUsing the Web menu options Launching the Web BrowserSearching for a Web site Checking Net alertsGoing to a bookmarked site Restart restarts the Web BrowserAccessing camera and video modes Setting up the camera for photosUsing the Camera Tips before operating your cameraMenu options for camera mode Restoring camera menu settingsPress or to activate camera mode Select Options Last Picture displays the most recently taken pictureCamera mode indicators and icons Taking a pictureCamera key map Slide open or closedSetting up the video camera Menu options for video modePress down to select Video Mode and press Press or when finished taking videosVideo key map Contents of the Settings menu are as follows Customizing Your PhoneSetting the phone to vibrate or light up Silencing all soundsChoosing ringers Assigning business and personal ringersSetting sounds for your phone Adjusting volumeSetting message alerts Using shortcutsAdjusting speakerphone volume Adjusting key tone volumeChoosing a different language Personalizing the screenSetting power backlighting Setting numbers to auto-hyphenateUsing Power Save Mode Changing the display contrastCreating a secure environment Designating emergency numbers Limiting callsErasing all contacts Unlocking the phoneNetwork settings Data SettingsSwitching between phone lines Setting Com port speedConnecting to a TTY/TDD device Setting position locationBeen implemented Sending multimedia messages Sending and Receiving Multimedia MessagesCreating a multimedia message To add additional recipientsTo activate Prompt mode Receiving multimedia messagesDownloading multimedia messages Message. Press the left softkey to choose SelectAutomatic Downloading Viewing multimedia messagesPrompt before download Play Video plays the video in the multimedia message Making a call using voice tags Setting up voice dialingUsing Voice Recognition Making a call using digit dialing Using voice features with hands-free car kitsWaking up the phone Say Call to dial the numberAnswering using voice commands Answering the phoneAnswering automatically Ignoring an incoming callTraining voice recognition Read the message and press the left softkeyVoice Memo Using Tools and GamesScheduler Editing, erasing, or sending an event Alarm Clock Setting an alarm clockSetting the QuickAlarm Tip CalculatorTimer CalculatorStopwatch Multiply + addGames Brick AttackRace GamePress the end key to end all games Accessing files Using Media GalleryBrowsing pictures Select an optionBrowsing sounds Browsing imagesPress the left softkey to select View. or Erase All erases all songs stored Select Close when done Browsing videosCustomer support Qualified serviceGetting Help Phone accessories Become a product evaluator Index Volume Earpiece, 10, 45 key beep, 46 ringer
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KX18 specifications

The Kyocera KX18 is a remarkable feature phone that gained popularity in the mid-2000s due to its reliable performance, compact design, and user-friendly interface. This device was particularly aimed at consumers looking for a durable yet straightforward mobile experience, without the complexity that often comes with smartphones.

One of the most notable features of the Kyocera KX18 is its robust build quality. Designed to withstand daily wear and tear, the phone is constructed with high-quality materials that ensure longevity. Its compact size, combined with a lightweight design, makes it easy to carry in a pocket or purse. The phone features a 1.8-inch LCD screen that provides clear visibility for texts and phone calls, ensuring ease of use.

The KX18 is equipped with a traditional keypad, which appeals to users who prefer tactile feedback when typing. This design makes it easy to send messages and navigate through the phone's menu. It also supports SMS and MMS messaging, allowing users to communicate effectively through text and multimedia messages.

In terms of connectivity, the Kyocera KX18 offers essential features such as a built-in web browser and support for WAP services. Although it may not have the full internet capabilities of modern smartphones, it allows users to access basic web content and information on the go. Additionally, the phone supports Bluetooth technology, enabling users to connect wirelessly to headsets and other devices.

Another key characteristic of the KX18 is its long battery life. It is powered by a removable battery that can last several days on a single charge, making it an ideal choice for users who need a reliable device for extended periods without frequent charging.

The Kyocera KX18 also includes a basic camera, providing users the ability to capture spontaneous moments. Though the camera's specifications may not rival those of modern smartphones, it is adequate for quick snapshots and simple photography.

In summary, the Kyocera KX18 stands out as a dependable, no-frills mobile phone. With its durable design, traditional keypad, and essential features, it caters to users who value practicality and ease of use. While the smartphone market has evolved significantly since the KX18's release, its legacy as a reliable feature phone remains noteworthy.
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