Getting Started With Sprint PCS Service
Determining ifYour Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it.
If your phone is not activated, please refer to the Welcome to Sprint brochure included with your phone.
UnlockingYour Phone
To unlock your phone,follow these easy steps:
1.Press and hold 
to turn the phone on.
2.Press Menu ( 
) to access the main menu.
3.Select Settings ( 
).
4.Select Security ( 
).
5.Enter your lock code to display the Security menu.
6.Select Lock Phone ( 
).
7.Press your navigation key to select Off.
8.Press Select ( 
).
Tip: If you can’t recall your lock code, try using the last four digits of
either your Social Security number or Sprint PCS Phone number or try 0000 or NATL (6285). If none of these work, call Sprint Customer Service at:
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your Sprint PCS Phone is activated.
To set up your voicemail:
1.Press and hold 
.
2.Follow the system prompts to:
Create your pass code
Record your greeting
Record your name announcement
Choose whether or not to activate
messages simply by pressing and holding 
, bypassing the need for you to enter your pass code)
Note: If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail pass code.
For more information about using your voicemail, see “Using Voicemail” on page 120.
Setting Up Service
4 | Section 1A: Setting Up Service | Section 1A: Setting Up Service | 5 |