UTStarcom CDM-105 Getting Help, Reaching Sprint Customer Service, Sprint PCS Directory Assistance

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Getting Help

Visit www.sprint.com

You can go online to:

Access your account information

Check your minutes used (depending on your Sprint PCS Service Plan)

View and pay your bill

Make your life easier by enrolling in Sprint PCS Online Billing and Automatic Payment

Purchase accessories

Shop for the latest Sprint PCS Phones

View available Sprint PCS Service Plans and options

Learn more about other great Sprint products and services.

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

Dial on your Sprint PCS Phone

Sign on to your account at www.sprint.com

Call us toll-free at 1-888-211-4727(Consumer customers) or 1-888-788-4727(Business customers)

Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to invoicing information on your Sprint PCS Account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle. (Normal airtime usage will apply.)

To access automated invoicing information:

Press .

Note: This service may not be available in all Affiliate areas.

Sprint PCS Directory Assistance

You have access to a variety of services and information through Sprint PCS Directory Assistance, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge, and you will be billed for airtime.

To call Sprint PCS Directory Assistance:

Press .

Setting Up Service

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Section 1A: Setting Up Service

Section 1A: Setting Up Service

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Contents Sprint PCS Phone Guide Sprint PCS Service Table of Contents Navigating Through Menus Sprint PCS Service Features Safety and Warranty Information Welcome and thank you for choosing Sprint Welcome to SprintIntroduction Getting StartedThis Section Setting Up ServiceSetting Up Your Voicemail Getting Started With Sprint PCS ServiceDetermining ifYour Phone is Already Activated UnlockingYour PhoneSafety Precautions Sprint PCS Account PasswordsAccount Password Voicemail Password Handling the Phone,Battery and ChargerHandling the Charger Handling the BatteryGetting Help Reaching Sprint Customer ServiceReceiving Automated Invoicing Information Sprint PCS Directory AssistanceYour Sprint PCS Phone Sprint PCS Operator ServicesYour Sprint PCS Phone The Basics Key Functions Front View of Your PhoneViewing the Display Screen Features of Your Sprint PCS Phone Turning Your Phone On and Off Using Your Phone’s Battery and ChargerCharging the Battery Removing the BatteryUsing the Charger Displaying Your Phone Number Settings , Phone Info and Phone NumberMaking and Answering Calls Making CallsAnswering Calls Answering a Roam CallWith Call Guard EnabledMissed Call Notification Ending a CallIn-Call Menu Calling Emergency NumbersEnd-of-Call Options Saving a Phone NumberFinding a Phone Number Abbreviated Dialing Dialing and Saving Phone Numbers With PausesMaking an Abbreviated Dial Call Select Abbrev. DialPlus + Key Dialing Using Speed DialingDialing From the Phone Book Entering Characters Using T9 Text Input Selecting a Character Input ModeEntering Text Entering Characters by Tapping the Keypad Entering Numbers and SymbolsPre-set Messages Controlling Your Phone’s Settings Volume Sounds SettingsRinger Types Minute Beep AlertsConnectTone FadeTonePower Sound Display SettingsTone Length Backlight Display On/Off Slide On/Off Color Idle Animation Still Image 1~12 CalendarContrast Location Settings Digital Analog 0% ~ 100%Answer Mode Others Phone Setup OptionsAuto Answer LanguageTTY Mode TTY Use With Sprint PCS ServicePhone Number Phone InfoHelp VersionMy Menu Setting Your Phone’s SecurityMy Menu Set My Menu Change or DeleteLock Phone Accessing the Security MenuPrivacy Lock Change PWDCall Restrict Erasing the Phone Book Resetting Your PhoneSelect Clr Phonebook Controlling Your Roaming Experience Recognizing the Roaming Icon on the Display Screen Understanding RoamingRoaming on Other Digital Networks Roaming on Analog NetworksSet Mode Setting Your Phone’s Roam ModeChecking forVoicemail MessagesWhile Roaming Controlling Roaming Charges Using Call Guard Menu Navigation Menu Structure Viewing the Menus Navigating Through MenusMenu Structure Menu NavigationViewing the Menus Managing Call History SettingsTools GamesRecent Calls Viewing HistoryOutgoing Calls Select Call History Select Recent CallsMissed Calls Incoming CallsClear Calls Using the Phone Book Finding Phone Book Entries Adding a New Phone Book EntrySelect Add New Entry Select Srch by Index Select Srch by NameSelect Srch by E-Mail Special #’s Edit GroupAbbrev. Dial Phonebook MatchUsing the Phone’s Calendar and Tools Quick Setting AlarmPress Quick Setting Countdown ScheduleSearch Schedule Adding an Event to the ScheduleView Memo MemoDelete Memo Stop Watch World TimeDual Time Display Start / Stop Split/InitCalculator Length Weight Volume Area Temperature SpeedConvert Unit Select Convert Unit Screen Call Voice Memo Voice Dial Using Your Phone’s Voice ServicesSet Auto Answer Screen CallListening Select Set Auto AnswerVoice Memo Making a Call UsingVoice DialVoice Dial Eggman2 Jungle Boy Using Your Phone’s GamesJungle Boy Eggman2Games Menu Game Control KeySprint PCS Service Features Sprint PCS Service Features The Basics Setting Up Your Voicemail Using VoicemailVoicemail Notification New Voicemail Message AlertsUsing the Menu Keys onYour Phone to AccessYour Messages Using One-Touch Message AccessRetrieving Your Voicemail Messages Voicemail Button GuideVoicemail Options Voicemail-to-Voicemail Message Forwarding Clearing the Message IconVoicemail-to-Voicemail Receipt Request Continue RecordingVoicemail Menu Key Composing a Text Message Using SMS Text MessagingInbox Select Send MessageDrafts OutboxVoicemail SettingsAlertType ReminderPriority Preset MessagesSave Sent Msg Callback #Delete All Entry ModeSignature Responding to Call Waiting Using Caller IDMaking a Three-Way Call Using Call ForwardingSprint PCS Voice Command Creating Your Own Address Book Getting Started With Sprint PCS Voice CommandIt’s Easy to Get Started Accessing Information Using Sprint PCS Voice Command Making a Call With Sprint PCS Voice CommandSafety Warranty Information Safety Getting the Most Out of Your Reception Maintaining Safe Use of and Access to Your PhoneCaring for the Battery Getting the Best Hearing Device ExperienceWith Your CDM-105 Using Your Phone With a Hearing Aid DeviceDisposal of Lithium Ion LiIon Batteries Specific Absorption Rates SAR forWireless Phones Acknowledging Special Precautions and the FCC NoticeFCC Radiofrequency Emission FCC Notice Manufacturer’s Warranty Manufacturer’s WarrantyOwner’s Record Phone Guide Proprietary NoticeMonth Limited Warranty Manufacturer’s WarrantyIndex Index168 Index 169