ArtDio IPF2002PoE Ⅶ. Frequently Asked Questions Q&A, Blind Transfer, Attendant Transfer

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IPF2002PoE User’s Manual/使用手冊

Ⅶ. Frequently Asked Questions (Q&A)

1.How do I know that IPF2002PoE Registration is complete?

A:If IPF2002PoE is registered successfully; the Registration number will be displayed on LCD. If “No Service" is displayed on LCD that means the Registration is not complete. System requires 2 minutes to complete Registration for IPF2002PoE.

2.After connecting to power source and activating phone device, why do I see “ETHERNET ERROR" on my LCD?

A: Check if Ethernet Cable is correctly connected. If it is connected, please check your network connection.

3.Can I dial the phone if a blackout occurs?

A:At this point of time, powering from any of PSE (power sourcing equipment) routers or equipments, IPF2002PoE will normally work.

4.How to make a phone call?

A:Pick up the handset, after a dial tone, you can dial or make an internet call.

5.How to use “Call Hold" function?

A:When you are on a call, press the “Hold" key or “Swap" key to put the caller on hold; to retrieve the call, press the “hold" key or swap key again.

6.How to use “Call Waiting" Function?

A:When you are on a call, if you hear a dial tone twice that means there is another incoming call for you. If you want to answer it, press “hold" key to pick up the call.

7.How to make a “3-way Conference" call?

A:“3-way Conference" call

When you are on a phone with party A and you want to invite party B to join your conversation,

Press “hold " key to put party A on hold, and dial Party B's number after you hear a dial tone. When party B is connected, inform party B that there is a “3-way Conference" call you like to invite him/her to participate.

a.If party B accepts your invitation, press “Conf" key to enter the 3-way conference call

b.If party B rejects your invitation or call forwarding is failed, press “hold" key to cancel call forwarding and retrieve the call back to party A.

8.How to make “Call Transfer"?

A:Blind Transfer

Connect a call with party A, press [Hold] to hold party A and press [Transfer/Flash] key and input party B's number. When the line is connected, “Call Transfer" is complete.

B:Attendant Transfer

Connect a call with party A, press “TRANSFER/FLASH" key and input party B's number. When the line is connected, “Call Transfer" is complete.

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Contents IPF2002PoE User’s Manual IPF2002PoE User’s Manual/使用手冊 Safety Instructions Contents Ⅶ. Frequently Asked Questions Q&A .產品介紹 .產品規格 .常見問題與排解(Q&A) Software Features Ⅰ. Product FeaturesHardware Features Phone Front View Phone Side View Product OverviewPhone Rear View Package ContentHardware Installation Installation without PSE RouterInstallation without IP Router Installation with IP RouterWall mount LCD Status Display Ⅲ.Basic operation Keypad Display Menu Keypad Functions IntroductionⅣ.Configuration Settings .Speaker volume .Alarm time.SNTP setting .Handset volume.Bridge .Fixed IP setting.PPPoE setting SIP setting.First realm NAT transversal Stun settingAdministrator .Auto config .Default settingInformation Ⅴ. Configuration using Web BrowserPhone Book Phone BookSpeed Dial Dial Plan SettingSpeed Dial Dial Plan Setting Forward Setting Call Waiting DND SettingDND Setting Call WaitingMelody Setting Volume SettingRinger Setting Volume SettingStatus NetworkingWAN Setting Network SettingDdns Setting PPPoE SettingDdns Setting NAT Vlan Setting Vlan SettingVlan Setting Sntp Setting Sntp SettingDMZ Setting LAN SettingDMZ Setting LAN SettingService Domain Port Setting Port SettingCodec Setting Codec SettingCodec ID Dtmf Setting 7 RPort Setting Stun SettingRPort Setting Stun SettingAuto Config Ohter SettingAuto Config Other SettingFirmware Upgrade Auto Update Auto UpdateDefault Setting Advanced Setting Advanced SettingSystem Auth Submit ResetSubmit Reset Default Settings Save Change RebootOther Specs Ⅵ. Product SpecificationsVoice Interface LAN InterfaceBlind Transfer Ⅶ. Frequently Asked Questions Q&AAttendant Transfer 11.Dial plan Set Example .How to use Speed Dial?Example Drop prefix No, Replace rule 1 002, 8613+8662 10.If you hear a lot of noise to how do?Drop prefix No, Replace rule 3 009 12.How to switch with Multiple SIP Platform?Drop prefix No, Replace rule 4 007, 5xxx+35xx+21xx Mailsales@kinyo.com.tw Kinyo Mailsales@kinyo.com.tw ARTDio 硬體功能 軟體功能話機正面 話機側面 產品外觀話機背面 包裝內容設備連接 IPF2002PoE 話機一台 電話手持聽筒一隻 電源供應器一隻選配 RJ-45 網路線一條 產品使用說明書一份3 沒有 IP 分享器的接法 2 有 IP 分享器(路由器)的接法4 牆面安裝 設備接入狀態顯示 按鍵分類 按鍵名 選單鍵 話機按鍵示意圖 話機按鍵功能說明確認鍵 功能鍵 三方會議鍵 通話記錄鍵來電轉接功能鍵 數字鍵 (在進入設定模式 後連續快速的按鍵 會輸入相應字元) 電話簿查詢使用鍵有記錄。 Phone settingPhone book Call historyForward 之震鈴次數,然後輸入轉接號碼。 .Activation 設定是否啟用鬧鐘功能。 .Alarm time 設定鬧鐘時間,當該時間到時話機會自動震鈴。"鍵,話機 LCD 此時將顯示-8 時區。 Adjustment Time:自動對時週期設定。 .Ringer volume 鈴聲音量調整,最大值 10。 .Ringer type 鈴聲模式設定,有 4 種模式。.Activation 設定 Vlan 是否開啟。 .VID 設定本機的虛擬網路識別碼。 Network.Bridge 開啟橋接器功能。 .NAT 開啟 IP 分享器功能。 .Primary DNS 主要 DNS 設定。 .Secondary DNS 備用 DNS 設定。.100M Half 設定相當於 100M 速度 .10M Full 設定 10M 速度 設定相當於 10M 速度 SIP settingAdministrator NAT transversalInformation .網頁設定Phone Book 欄位名稱 Delete Selected Delete All Position Name Add Phone ResetDial Plan Setting 執行儲存變更設定。 清除已設定之資料。 Call Waiting SettingDND Period DND Setting 欄位名稱 DND AlwaysSubmit 執行儲存變更設定。 Reset 清除已設定之資料。 Call Waiting 欄位名稱Volume Setting Networking Ringer Setting 欄位名稱Fixed IP選擇後需將 Local IP、Subnet Mask、Gateway IP、DNS 等欄位填入相關資 本機網路卡號 Host Name 設定主機名。在網路伺服器上訪問設備所顯示的主機名。 Ddns Setting 欄位名稱設定使用 DDNS。 User Priority Vlan Setting 欄位名稱 Vlan Packets自動對時週期設定。 執行儲存變更設定。 清除已設定之資料。 VID1 ~ Submit Reset開啟 Dhcp 伺服器服務。 NAT Router預設為 Off不執行。當設定為 On 執行時,所有的封包除了 SIP 相關都會往 該 IP 位置傳送。 DMZ Host IP Submit ResetLCD 顯示名稱 Codec ID Setting Dtmf Setting Stun Stun Setting 欄位名稱方式。 Auto Config 欄位名稱 Auto ConfigurationOthers SIP 服務品質。 SIP 包傳送時間。 執行儲存變更設定。 清除已設定之資料。自動版本更新的功能,供提供更新 gz 或 ds 檔案格式; 填寫升級的 tftp server 的 IP 位址。 執行儲存變更設定。 清除已設定之資料。每次開機或 Scheduling按照排程。 Auto Update 欄位名稱 Update viaAutomatic Update Check new Firmware所有設定值將會恢復出廠之設置 Default Setting不儲存更改的設定並重新啟動 RebootSave Change 儲存所有設定並重新啟動區域網路介面 語音介面其他規格 如何正確撥打電話? 接上電源後,話機啟動後 LCD 顯示幕顯示 Ethernet ERROR,這是為什麼?怎樣確定 IPF2002PoE 註冊成功? 如果停電了是否會影響正常打電話?:請把音量降低,建議用 10 或用預設值 .如果你聽到有雜音要怎麼辦?10.Dial plan 設定範例 際號碼為007+35xx。 Mailsales@kinyo.com.tw Kinyo Mailsales@kinyo.com.tw ARTDio