Samsung GT-I5503 user manual Touch screen responds slowly or improperly

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The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Center.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Volume key up and [] simultaneously for 8-10 seconds. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset.

In Idle mode, open the application list and select Settings Privacy Factory data reset Reset phone Erase everything.

When the device is turned off, simultaneously press the Volume key up and down, and then press []. When an exclamation mark appears, press the Home key to reboot.

92Troubleshooting

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Contents GT-I5503 Using this manual Instructional iconsCopyright information Square brackets-device keys for exampleUsing this manual Contents Entertainment Communication Personal informationWeb Tools SettingsConnectivity Troubleshooting Safety and usage information Unpack Install the SIM or Usim card and batteryAssembling Remove the back cover Be careful not to damage your fingernails when youGold-colored contacts facing down Charge the battery Insert the battery Replace the back cover›› Charge with the travel adapter DeviceMultifunction jack OutletInsert a memory card optional ›› Charge with the PC data cableLocks in place ›› Remove the memory cardFacing down Small projection Attach a hand strap optional›› Format the memory card Getting started Turn your device on and off Get to know your device›› Device layout To turn off your device›› Keys Volume Adjust the device’s volume Your region or service provider Missed callKey Function Icon Definition Umts network connectedCurrent time Use the touch screen Lock or unlock the touch screen and keys Get to know the idle screen›› Add items to the idle screen Idle mode, press → Add›› Use shortcuts panel ›› Move items on the idle screen›› Remove items from the idle screen → Edit Access applications›› Organize applications Customize your device ›› Set an unlock pattern ›› Activate animation for switching windows›› Adjust the brightness of the display ›› Change the keyboard type Enter text›› Lock your SIM or Usim card From the screen Finger to the next characterContinue until you have finished the word Inserted into the text input fieldWrite anywhere on the screen Select → a text input method Option Function QwertyKeypad Box Input box›› Enter text using the DioPen Chinese IME keyboard Keypad KeyboardMode Function Pinyins or write pinyinsPinyin Select a pinyin You want appearsDownload applications from Android Market ›› Copy and paste text›› Search for an application ›› Install an application›› Uninstall an application ›› Set up a server account Settings → Accounts & syncDownload files from the web Synchronize dataAccount setup ›› Activate automatic sync›› Synchronize data manually Select Auto-sync→ an account›› Make and answer a call CommunicationCalling ›› Use the headset ›› Use options during a callTap and hold 0 to insert the + character To dial the number›› Use additional features → Enable FDN›› View and dial missed calls Mode›› View call logs Messages ›› Send a text message›› Send a multimedia message Messaging → New messageMessaging ›› View a text or multimedia message›› Listen to voice mail messages Gmail ›› Send an email message›› View email messages Gmail›› Set up an email account ›› Organize email by labelsTo report the message as a spam, press → More → Report spam Select Change labels→ Compose ›› Start a chat Talk›› Add friends to your friend list Entertainment Camera›› Capture a photo CameraNumber Function View the photo or video you capture last → Panorama ›› Capture a series of photos›› Capture a panoramic photo → Smile shot ›› Capture a photo in Smile shot mode›› Customize camera settings ›› Capture a video Number Function Check the camcorder status Settings ›› Customize camcorder settings Gallery ›› Supported file formats›› View a photo GalleryControl playback with the following keys ›› Play a videoRight of the screen Music ›› Share images or videos›› Add music files to your device ›› Play musicSkip forward Scan forward in a file tap and hold ›› Use the party shuffle feature ›› Customize music player settings›› Create a playlist → Add to playlist → NewFM Radio ››Listen to the FM radio›› Customize FM radio settings ›› Save a radio station automatically›› Add a radio station to the favorites list RadioRadio Option Function Region Select your region PlayingOther applications Set whether or not to show›› Import or export contacts Contacts›› Create a contact ›› Create your namecard ›› Find a contact›› Set a speed dial number Accounts ›› Create a group of contacts›› Copy contacts Press → More → Copy contactsCalendar ›› Create an event›› View events Calendar›› Stop an event alarm Memo›› Create a memo ›› View memos››Browse web pages WebInternet → Settings ›› Bookmark your favorite web pages→ Add bookmark → Find onSamsung Apps Layar›› Open multiple pages WindowMaps ›› Change the map view›› Search the map ›› Find your locationYouTube ›› Watch videos→ Directions Map›› Share videos ›› Upload videosYouTube Tap and hold a videoWeb Bluetooth Settings → Wireless & networksFeature You can also open the shortcuts panel and select Bluetooth›› Receive data using the Bluetooth wireless feature ›› Find and pair with other Bluetooth- enabled devices›› Send data using the Bluetooth wireless feature Wi-Fi ›› Activate the Wlan featureSelect a network under Wi-Fi networks ›› Find and connect to a Wlan›› Customize Dlna settings for sharing Media files Add Wi-Fi networkAllShare ›› Add a Wlan manually›› Play your files on another DLNA- enabled device Control playback using icons of your device ›› Play files of one device on the other deviceMy phone Contains media files›› Set a new alarm ›› Stop an alarmTools ClockMy Files ›› Delete an alarmCalculator Update status Write and GoTo send a text message with the text, select Send message SaveWireless & networks SettingsAccess the Settings menu Call settings ›› VPN settings›› Voicemail service ›› Mobile networks›› Voicemail settings ›› Additional settingsSound & display ›› Dtmf TonesLocation & security Brightness Set the brightness of the displayDevelopment Set up SIM card lockApplications Accounts & sync PrivacyGoogle search settings SearchLanguage & keyboard ›› Select localeEnable Tip Indicator Activate the indicator for quick help ›› DioPen Chinese IMEAccessibility Pen thickness Select a line thickness for Handwriting modeTutorial Learn how to enter text with the Samsung keypad ›› Samsung keypadAbout phone Text-to-speechDate & time Lock SIM card menu TroubleshootingYour device displays Service unavailable or Network error Your device freezes or has fatal errors Touch screen responds slowly or improperlyWhen dialing from contacts, the call is not connected Calls are being droppedOutgoing calls are not connected Incoming calls are not connectedYour device is hot to the touch Battery does not charge properly or the device turns offError messages appear when launching the camera Error messages appear when launching the FM radio Error messages appear when opening music filesAnother Bluetooth device is not located Install mobile devices and equipment with caution Keep your device away from small children and petsProtect your hearing Handle and dispose of batteries and chargers with careReduce the risk of repetitive motion injuries Avoid interference with pacemakersTurn off the device in potentially explosive environments Follow all safety warnings and regulations Use only Samsung-approved accessoriesDo not use the device if the screen is cracked or broken Drive safely at all timesHandle your device carefully and sensibly Avoid interference with other electronic devicesAllow only qualified personnel to service your device Ensure maximum battery and charger lifeEnsure access to emergency services Use your device in the normal positionSpecific Absorption Rate SAR certification information Correct disposal of this productDisclaimer Correct disposal of batteries in this productSafety and usage information To install Kies PC Sync