Samsung GT-I5503 Calls are being dropped, Outgoing calls are not connected, Audio quality is poor

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Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

Ensure that you have pressed the Dial key.

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialing.

Incoming calls are not connected

Ensure that your device is turned on.

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

Audio quality is poor

Ensure that you are not blocking the device's internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

When dialing from contacts, the call is not connected

Ensure that the correct number is stored in the contact list.

Re-enter and save the number, if necessary.

Troubleshooting 93

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Contents GT-I5503 Instructional icons Using this manualSquare brackets-device keys for example Copyright informationUsing this manual Contents Communication Personal information WebEntertainment Settings ConnectivityTools Troubleshooting Safety and usage information Install the SIM or Usim card and battery AssemblingUnpack Be careful not to damage your fingernails when you Gold-colored contacts facing downRemove the back cover Insert the battery Replace the back cover Charge the batteryDevice ›› Charge with the travel adapterMultifunction jack Outlet›› Charge with the PC data cable Insert a memory card optional›› Remove the memory card Facing downLocks in place Attach a hand strap optional ›› Format the memory cardSmall projection Turn your device on and off Get to know your device Getting started›› Device layout To turn off your device›› Keys Your region or service provider Missed call Volume Adjust the device’s volumeKey Function Icon Definition Umts network connectedCurrent time Use the touch screen Get to know the idle screen Lock or unlock the touch screen and keys›› Add items to the idle screen Idle mode, press → Add›› Move items on the idle screen ›› Remove items from the idle screen›› Use shortcuts panel Access applications ›› Organize applications→ Edit Customize your device ›› Activate animation for switching windows ›› Adjust the brightness of the display›› Set an unlock pattern Enter text ›› Lock your SIM or Usim card›› Change the keyboard type Finger to the next character From the screenContinue until you have finished the word Inserted into the text input fieldSelect → a text input method Option Function Qwerty Write anywhere on the screenKeypad Box Input boxKeypad Keyboard ›› Enter text using the DioPen Chinese IME keyboardPinyins or write pinyins Mode FunctionPinyin Select a pinyin You want appears›› Copy and paste text Download applications from Android Market›› Install an application ›› Uninstall an application›› Search for an application Settings → Accounts & sync ›› Set up a server accountDownload files from the web Synchronize data›› Activate automatic sync Account setup›› Synchronize data manually Select Auto-sync→ an accountCommunication Calling›› Make and answer a call ›› Use options during a call ›› Use the headsetTap and hold 0 to insert the + character To dial the number→ Enable FDN ›› Use additional features›› View and dial missed calls Mode›› View call logs ›› Send a text message Messages›› Send a multimedia message Messaging → New message›› View a text or multimedia message ›› Listen to voice mail messagesMessaging ›› Send an email message Gmail›› View email messages Gmail›› Organize email by labels ›› Set up an email accountTo report the message as a spam, press → More → Report spam Select Change labels→ Compose Talk ›› Add friends to your friend list›› Start a chat Camera Entertainment›› Capture a photo CameraNumber Function View the photo or video you capture last ›› Capture a series of photos ›› Capture a panoramic photo→ Panorama ›› Capture a photo in Smile shot mode ›› Customize camera settings→ Smile shot ›› Capture a video Number Function Check the camcorder status Settings ›› Customize camcorder settings ›› Supported file formats Gallery›› View a photo Gallery›› Play a video Right of the screenControl playback with the following keys ›› Share images or videos Music›› Add music files to your device ›› Play musicSkip forward Scan forward in a file tap and hold ›› Customize music player settings ›› Use the party shuffle feature›› Create a playlist → Add to playlist → New››Listen to the FM radio FM Radio›› Save a radio station automatically ›› Customize FM radio settings›› Add a radio station to the favorites list RadioPlaying Radio Option Function Region Select your regionOther applications Set whether or not to showContacts ›› Create a contact›› Import or export contacts ›› Find a contact ›› Set a speed dial number›› Create your namecard ›› Create a group of contacts Accounts›› Copy contacts Press → More → Copy contacts›› Create an event Calendar›› View events CalendarMemo ›› Stop an event alarm›› Create a memo ›› View memosWeb Internet››Browse web pages ›› Bookmark your favorite web pages → Settings→ Add bookmark → Find onLayar Samsung Apps›› Open multiple pages Window›› Change the map view Maps›› Search the map ›› Find your location›› Watch videos YouTube→ Directions Map›› Upload videos ›› Share videosYouTube Tap and hold a videoWeb Settings → Wireless & networks BluetoothFeature You can also open the shortcuts panel and select Bluetooth›› Find and pair with other Bluetooth- enabled devices ›› Send data using the Bluetooth wireless feature›› Receive data using the Bluetooth wireless feature ›› Activate the Wlan feature Wi-FiSelect a network under Wi-Fi networks ›› Find and connect to a WlanAdd Wi-Fi network ›› Customize Dlna settings for sharing Media filesAllShare ›› Add a Wlan manually›› Play your files on another DLNA- enabled device ›› Play files of one device on the other device Control playback using icons of your deviceMy phone Contains media files›› Stop an alarm ›› Set a new alarmTools Clock›› Delete an alarm CalculatorMy Files Write and Go Update statusTo send a text message with the text, select Send message SaveSettings Access the Settings menuWireless & networks ›› VPN settings Call settings›› Voicemail service ›› Mobile networks›› Additional settings ›› Voicemail settingsSound & display ›› Dtmf TonesBrightness Set the brightness of the display Location & securitySet up SIM card lock ApplicationsDevelopment Privacy Accounts & syncSearch Google search settingsLanguage & keyboard ›› Select locale›› DioPen Chinese IME Enable Tip Indicator Activate the indicator for quick helpPen thickness Select a line thickness for Handwriting mode AccessibilityTutorial Learn how to enter text with the Samsung keypad ›› Samsung keypadText-to-speech Date & timeAbout phone Troubleshooting Your device displays Service unavailable or Network errorLock SIM card menu Touch screen responds slowly or improperly Your device freezes or has fatal errorsCalls are being dropped When dialing from contacts, the call is not connectedOutgoing calls are not connected Incoming calls are not connectedBattery does not charge properly or the device turns off Error messages appear when launching the cameraYour device is hot to the touch Error messages appear when opening music files Error messages appear when launching the FM radioAnother Bluetooth device is not located Keep your device away from small children and pets Install mobile devices and equipment with cautionProtect your hearing Handle and dispose of batteries and chargers with careAvoid interference with pacemakers Turn off the device in potentially explosive environmentsReduce the risk of repetitive motion injuries Use only Samsung-approved accessories Follow all safety warnings and regulationsDo not use the device if the screen is cracked or broken Drive safely at all timesAvoid interference with other electronic devices Handle your device carefully and sensiblyEnsure maximum battery and charger life Allow only qualified personnel to service your deviceEnsure access to emergency services Use your device in the normal positionCorrect disposal of this product Specific Absorption Rate SAR certification informationCorrect disposal of batteries in this product DisclaimerSafety and usage information To install Kies PC Sync