Samsung GT-E2121B user manual Troubleshooting

Page 44

Troubleshooting

When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the phone lock feature is enabled,

Password

you must enter the password you set for

 

the phone.

 

When using the phone for the first time or

 

when the PIN requirement is enabled, you

PIN

must enter the PIN supplied with the SIM

 

card. You can disable this feature by using

 

the PIN lock menu.

 

Your SIM card is blocked, usually as a

PUK

result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM card. For details, contact your

 

 

service provider.

44

Page 43 Page 45
Image 44
Page 43 Page 45
Contents GT-E2121B Using this manual Instructional iconsCopyright information Contents Troubleshooting Safety and usage information Introducing your mobile phone Phone layoutKeypad lock key Icons Icon DefinitionInstall the SIM card and battery Assembling and preparing your mobile phoneCharge the battery Insert a memory card optionalPage Access menus Turn your phone on or offMenu mode, select Settings → Phone → Shortcuts Customise your phoneTo set the sound profile EditTo use the speakerphone feature Use basic call functionsTo make a call To answer a callSend and view messages To use the headsetTo send a text or multimedia message Menu mode, select Messages → Create message → MessageTo change the text input mode T9 modeSend an email Enter textABC mode Number modeSymbol mode To view text or multimedia messagesTo add a new contact Add and find contactsTo view an email Use basic camera functions To find a contactMenu mode, select Contacts → Contact list To capture photosListen to music To capture videosTo view videos To listen to the FM radioControl the FM radio using the following keys To listen to music files Browse the web To browse web pagesTo bookmark your favourite web pages Press Options → Add bookmarkUse advanced call functions To view and dial missed callsTo call a recently dialled number To hold a call or retrieve a held callTo dial a second call To answer a second callTo call an international number To call a contact from the phonebookTo reject a call Select Reject list Press Options → CreateTo create a group of contacts Use advanced phonebook functionsTo create your namecard Use advanced messaging functions Use advanced camera functionsTo create a text template To insert text templates in new messagesTo use camera options Option FunctionTo customise camera settings To copy music files to a memory card Menu mode, select Settings → PC connections → Mass storageUse advanced music functions To customise your music player settings Press Options → SettingsTo create a playlist Press Options → Create playlistTo set up your favourite station list To record songs from the FM radioStop Press Options → Add to FavouritesUse the Bluetooth wireless feature To turn on the Bluetooth wireless featureTo send data using the Bluetooth wireless feature To find and pair with other Bluetooth-enabled devicesMenu mode, select Applications → Bluetooth To receive data using the Bluetooth wireless feature Activate and send an SOS messageTo activate the SOS message → SOS messages → Sending optionsMake fake calls Record and play voice memosTo record a voice memo Menu mode, select Applications → Voice recorderUse Java-powered games and applications Create a world clockTo play a voice memo Menu mode, select Applications → Games and moreTo stop an alarm Set and use alarmsTo set a new alarm Set a countdown timer To deactivate an alarmUse the calculator Convert currencies or measurementsMenu mode, select Applications → Stopwatch Use the stopwatchCreate a text memo Manage your calendar To change the calendar viewTo create an event Menu mode, select Applications → CalendarActivate the torch light Troubleshooting Your phone displays Service unavailable or Network error Calls are being droppedOutgoing calls are not connected Incoming calls are not connectedWhen dialling from contacts, the call is not connected Phone beeps and the battery icon flashesOthers cannot hear you speaking on a call Audio quality is poorYour phone is hot to the touch Battery does not charge properly or the phone turns offError messages appear when launching the camera Error messages appear when launching the FM radio Error messages appear when opening music filesAnother Bluetooth device is not located Safety and usage information Keep your phone away from small children and petsInstall mobile phones and equipment with caution Handle and dispose of batteries and chargers with careReduce the risk of repetitive motion injuries Avoid interference with pacemakersTurn off the phone in potentially explosive environments Follow all safety warnings and regulations Use only Samsung-approved accessoriesDo not use the phone if the screen is cracked or broken Drive safely at all timesTurn off the phone near medical equipment Protect the phone and batteries from damageHandle your phone carefully and sensibly Avoid interference with other electronic devices Use your phone in the normal positionHandle SIM cards or memory cards with care Allow only qualified personnel to service your phoneEnsure maximum battery and charger life Ensure access to emergency services Specific Absorption Rate SAR certification informationCorrect disposal of this product Correct disposal of batteries in this product DisclaimerPage Page Declaration of Conformity R&TTE GSM Mobile Phone GT-E2121BCode No.GH68-28129A
Top Page Image Contents