Samsung GT-C3510, GH68-26715A manual Troubleshooting

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troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

When you turn on your phone or while you are using the phone, it prompts you to enter one of

Code	Try this to solve the problem:

the following codes:

Code	Try this to solve the problem:

When the phone lock feature is enabled, Password you must enter the password you set for

PUK

Your SIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

When you access a menu requiring the

the phone.

When using the phone for the first time or when the PIN requirement is enabled, you

PIN must enter the PIN supplied with the SIM card. You can disable this feature by using the PIN lock menu.

PIN2

PIN2, you must enter the PIN2 supplied with the SIM card. For details, contact your service provider.

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Contents English SEA /2010. Rev.1.1 GT-C3510 Using this manual Instructional iconsCopyright information IiiContents Using basic functions Use Java-powered gamesTroubleshooting Protect your hearing Safety warningsKeep your phone away from small children and pets Avoid interference with pacemakers Install mobile phones and equipment with cautionHandle and dispose of batteries and chargers with care Do not use the phone if the screen is cracked or broken Turn off the phone in potentially explosive environmentsReduce the risk of repetitive motion injuries Safety precautions Follow all safety warnings and regulationsUse only Samsung-approved accessories Drive safely at all timesNever use a damaged charger or battery Protect batteries and chargers from damageHandle your phone carefully and sensibly Disassembling your phone may cause an electric shockAllow only qualified personnel to service your phone Ensure maximum battery and charger lifeImportant usage information Avoid interference with other electronic devicesSpecific Absorption Rate SAR certification information Ensure access to emergency servicesHandle SIM cards and memory cards with care Correct disposal of this product Correct disposal of batteries in this product Disclaimer Safety and usage information Supplied accessories perform best for your phone UnpackRear of your phone includes the following keys and features Phone layoutLearn about the icons that appear on your display KeypadIcons Icon Definition Install the SIM card and battery Assembling and preparing your mobile phoneInsert the SIM card Charge the battery Insert a memory card optional Attach a hand strap optionalTo turn your phone on Press and hold Switch to the offline profileTurn your phone on and off Use the touch screen Touch an icon to open a menu or launch an applicationAccess menus Use widgetsCustomize your phone Set a phone profile Switch to or from the silent profileSelect a wallpaper Idle mode Use basic call functions Use the speakerphone feature Send and view messagesRecord a call conversation Use the headsetEnter your message text and select Done. X p Send an emailEnter text Symbol View text or multimedia messagesView an email You can use the following text input modesLearn the basics of using the phonebook feature Add and find contactsAdd a new contact Find a contactUse basic camera functions Capture photosView photos Capture videosControl the FM radio using the following icons and keys Listen to musicView videos Listen to the FM radioUsing basic functions Icon Function Listen to music filesLearn to access and bookmark your favorite web pages Navigate web pages using the following iconsBrowse the web Browse web pagesUse the Google services Download media filesConnect to Search Connect to MailUse advanced call functions View and dial missed callsCall a recently dialed number Learn about your phone’s additional calling capabilitiesHold a call or retrieve a held call Dial a second callAnswer a second call Make a multiparty call conference callReject a call Call an international numberCall a contact from the phonebook Use advanced phonebook functions Create your namecardSet speed dial numbers Create a group of contactsUse advanced messaging functions Create a text templateCreate a multimedia template Insert text templates in new messagesUse the Bluetooth messenger Create a message from a multimedia templateCapture a series of photos Use advanced camera functionsUse the Palringo messenger Use camera options Capture divided photosCapture photos with decorative frames Night mode Default nameQuality ExposureUse advanced music functions Copy music files via Samsung PC StudioCopy music files to a memory card Create a playlistCustomize your music player settings Record songs from the FM radioSet up your favorite radio station list Store radio stations automaticallyUse the Bluetooth wireless feature Turn on the Bluetooth wireless featureFind and pair with other Bluetooth- enabled devices Menu mode, select Bluetooth → Activation → On → SaveUse Remote SIM mode Send data using the Bluetooth wireless featureReceive data using the Bluetooth wireless feature Activate and send an SOS message Select More → Authorise deviceActivate the mobile tracker Activate the mobile trackerActivate the fake call feature Make fake callsMake a fake call Record a voiceRecord and play voice memos Edit imagesTransform an image Crop an imagePrint images Adjust an imageInsert a visual feature Download games or applications Use Java-powered games and applicationsView photos and videos on the web Launch applications Synchronize dataPlay games Set and use alarms Set a new alarmCreate and view world clocks Create a world clockStop an alarm Deactivate an alarmSet alarm details Select Save Use the calculatorSet a countdown timer Use the stopwatchCreate a new task Create a new memoManage your calendar Change the calendar viewCreate an event View eventsTroubleshooting Ensure that the SIM card is installed correctly Your phone displays No networks found or Network errorPhone beeps and the battery icon flashes