troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.
While using your phone, the following messages may appear:
Message | Try this to solve the problem: | |
Insert SIM |
| |
card to | Ensure that the SIM or USIM card is | |
access | ||
installed correctly. | ||
network | ||
| ||
services |
| |
| When the phone lock feature is | |
Phone lock | enabled, you must enter the password | |
| you set for the phone. | |
|
|
Message | Try this to solve the problem: |
| When using the phone for the first time |
| or when the PIN requirement is |
PIN lock, | enabled, you must enter the PIN |
PIN code | supplied with the SIM or USIM card. |
| You can disable this feature by using |
| the PIN lock menu. |
| When you access a menu requiring |
| the PIN2, you must enter the PIN2 |
PIN2 lock | supplied with the SIM or USIM card. |
| For details, contact your service |
| provider. |
|
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