Samsung GT-C3300K manual Troubleshooting

Page 54

Troubleshooting

When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the phone lock feature is enabled,

Phone lock

you must enter the password you set for

 

the phone.

 

When using the phone for the first time or

 

when the PIN requirement is enabled, you

PIN

must enter the PIN supplied with the SIM

 

card. You can disable this feature by using

 

the PIN lock menu.

 

Your SIM card is blocked, usually as a

PUK

result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM card. For details, contact your

 

 

service provider.

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Contents Code No.GH68-29295A GT-C3300K Using this manual Instructional iconsCopyright information Contents Troubleshooting Safety and usage information Introducing your mobile phone Phone layoutBack key Icons Icon DefinitionIcon Definition Install the SIM card and battery Assembling and preparing your mobile phoneCharge the battery Insert a memory card optional Use a stylus and the touch screen Learn basic actions to use the stylus and touch screenAccess menus Turn your phone on or offUse widgets To open a widgetTo organise your widgets To set the sound profile Customise your phoneTo set menus on the shortcut widget To select a wallpaper to the idle screenTo use the speakerphone feature Use basic call functionsTo make a call To send a text or multimedia message Send and view messagesTo use the headset Select Tap to add textTo send an email Send and view emailsTo view text or multimedia messages To view an emailTo change the text input mode Pinyin modeEnter text Stroke mode ENG modeT9 mode Add and find contacts Number modeSymbol mode To add a new contactTo find a contact Use basic camera functionsSelect Create contact To capture photosTo view photos To capture videosTo view videos Listen to music To listen to the FM radioTo listen to music files Browse the WAP To browse WAP pagesUse Google services To bookmark your favourite WAP pagesTo download applications from the WAP Use advanced call functions To view and dial missed callsTo hold a call or retrieve a held call To dial a second call To answer a second callTo make a multiparty call conference call To reject a call To call an international numberTo call a contact from the phonebook Select Reject listTo create your namecard Use advanced phonebook functionsSelect Match criteria → an option if necessary → Done To create a group of contactsTo use the Bluetooth messenger Use advanced messaging functionsTo create a folder to manage messages Use advanced camera functions To capture a series of photosTo capture divided photos To capture photos with decorative frames To use camera optionsTo customise camera settings Use advanced music functions To copy music files via Samsung KiesTo copy music files to a memory card To create a playlist Select Add tracks → TracksTo record songs from the FM radio To customise your music player settingsTo set up your favourite station list Select More → Add to FavouritesUse the Bluetooth wireless feature To turn on the Bluetooth wireless featureTo find and pair with other Bluetooth-enabled devices To send data using the Bluetooth wireless feature To receive data using the Bluetooth wireless feature→ SOS messages → Sending options Activate and send an SOS messageTo activate the SOS message Select Recipients → Add recipients → ContactsActivate the mobile tracker To activate the mobile trackerSelect Save → Save → Accept Make fake calls Record and play voice memosEdit images Select Open or Take photoView photos and videos on Use Java games and applicationsUse the stopwatch Set a countdown timerCreate a world clock → Clock listTo stop an alarm Set and use alarmsTo set a new alarm To deactivate an alarmCreate new tasks Use the calculatorConvert currencies or measurements Create a text memoSelect View by → Day, Week or Month Manage your calendarTo change the calendar view To create an eventTo review your vocabulary Look up words in a dictionaryTo look up words  To view the historyTo restore your data Back up your dataTo back up your data Troubleshooting Outgoing calls are not connected Your phone displays No networks found or Network errorCalls are being dropped Incoming calls are not connectedOthers cannot hear you speaking on a call When dialling from contacts, the call is not connectedPhone beeps and the battery icon flashes Audio quality is poorBattery does not charge properly or the phone turns off Error messages appear when launching the cameraYour phone is hot to the touch Error messages appear when opening music files Another Bluetooth device is not locatedPage Keep your phone away from small children and pets Protect your hearingInstall mobile phones and equipment with caution Handle and dispose of batteries and chargers with careAvoid interference with pacemakers Turn off the phone in potentially explosive environmentsReduce the risk of repetitive motion injuries Do not use the device if the screen is cracked or broken Follow all safety warnings and regulationsUse only Samsung-approved accessories Drive safely at all timesTurn off the phone near medical equipment Protect the phone and batteries from damageHandle your phone carefully and sensibly Avoid interference with other electronic devices Use your phone in the normal positionEnsure access to emergency services Allow only qualified personnel to service your phoneEnsure maximum battery and charger life Handle SIM cards or memory cards with careSpecific Absorption Rate SAR certification information Disclaimer
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