Samsung GT-C3300K manual Error messages appear when opening music files

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Error messages appear when opening music files

Some music files may not play on your Samsung mobile phone for a variety of reasons. If you receive error messages when opening music files on your phone, try the following:

Free some memory by transferring files to a PC or deleting files from your phone.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM- protected, ensure that you have the appropriate license or key to play the file.

Ensure that your phone supports the file type.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your phone.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to, if necessary.

Ensure that your phone and the other Bluetooth device are within the maximum Bluetooth range (10 metres).

If the tips above do not solve the problem, contact a Samsung Service Centre.

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Contents Code No.GH68-29295A GT-C3300K Using this manual Instructional iconsCopyright information Contents Troubleshooting Safety and usage information Introducing your mobile phone Phone layoutBack key Icons Icon DefinitionIcon Definition Install the SIM card and battery Assembling and preparing your mobile phoneCharge the battery Insert a memory card optional Use a stylus and the touch screen Learn basic actions to use the stylus and touch screenAccess menus Turn your phone on or offTo open a widget Use widgetsTo organise your widgets To set the sound profile Customise your phoneTo set menus on the shortcut widget To select a wallpaper to the idle screenUse basic call functions To use the speakerphone featureTo make a call To send a text or multimedia message Send and view messagesTo use the headset Select Tap to add textTo send an email Send and view emailsTo view text or multimedia messages To view an emailPinyin mode To change the text input modeEnter text ENG mode Stroke modeT9 mode Add and find contacts Number modeSymbol mode To add a new contactTo find a contact Use basic camera functionsSelect Create contact To capture photosTo capture videos To view photosTo view videos Listen to music To listen to the FM radioTo listen to music files Browse the WAP To browse WAP pagesTo bookmark your favourite WAP pages Use Google servicesTo download applications from the WAP To view and dial missed calls Use advanced call functionsTo hold a call or retrieve a held call To answer a second call To dial a second callTo make a multiparty call conference call To reject a call To call an international numberTo call a contact from the phonebook Select Reject listTo create your namecard Use advanced phonebook functionsSelect Match criteria → an option if necessary → Done To create a group of contactsUse advanced messaging functions To use the Bluetooth messengerTo create a folder to manage messages To capture a series of photos Use advanced camera functionsTo capture divided photos To capture photos with decorative frames To use camera optionsTo customise camera settings To copy music files via Samsung Kies Use advanced music functionsTo copy music files to a memory card To create a playlist Select Add tracks → TracksTo record songs from the FM radio To customise your music player settingsTo set up your favourite station list Select More → Add to FavouritesTo turn on the Bluetooth wireless feature Use the Bluetooth wireless featureTo find and pair with other Bluetooth-enabled devices To send data using the Bluetooth wireless feature To receive data using the Bluetooth wireless feature→ SOS messages → Sending options Activate and send an SOS messageTo activate the SOS message Select Recipients → Add recipients → ContactsTo activate the mobile tracker Activate the mobile trackerSelect Save → Save → Accept Make fake calls Record and play voice memosEdit images Select Open or Take photoView photos and videos on Use Java games and applicationsUse the stopwatch Set a countdown timerCreate a world clock → Clock listTo stop an alarm Set and use alarmsTo set a new alarm To deactivate an alarmCreate new tasks Use the calculatorConvert currencies or measurements Create a text memoSelect View by → Day, Week or Month Manage your calendarTo change the calendar view To create an eventTo review your vocabulary Look up words in a dictionaryTo look up words  To view the historyBack up your data To restore your dataTo back up your data Troubleshooting Outgoing calls are not connected Your phone displays No networks found or Network errorCalls are being dropped Incoming calls are not connectedOthers cannot hear you speaking on a call When dialling from contacts, the call is not connectedPhone beeps and the battery icon flashes Audio quality is poorError messages appear when launching the camera Battery does not charge properly or the phone turns offYour phone is hot to the touch Error messages appear when opening music files Another Bluetooth device is not locatedPage Keep your phone away from small children and pets Protect your hearingInstall mobile phones and equipment with caution Handle and dispose of batteries and chargers with careTurn off the phone in potentially explosive environments Avoid interference with pacemakersReduce the risk of repetitive motion injuries Do not use the device if the screen is cracked or broken Follow all safety warnings and regulationsUse only Samsung-approved accessories Drive safely at all timesTurn off the phone near medical equipment Protect the phone and batteries from damageHandle your phone carefully and sensibly Avoid interference with other electronic devices Use your phone in the normal positionEnsure access to emergency services Allow only qualified personnel to service your phoneEnsure maximum battery and charger life Handle SIM cards or memory cards with careSpecific Absorption Rate SAR certification information Disclaimer