Gateway 400 manual You see a Data error message, You cannot connect to the Internet, 228

Chapter 16: Troubleshooting

Caution

All deleted files will be lost when you empty the Recycle Bin.

■Save your files to a diskette or another drive. If the hard drive is full, copy any files not regularly used to diskettes or other backup media, then delete them from the hard drive.

Help and

Support

For more information about file management in Windows XP, click Start, then click Help and Support.

Type the keyword file management in the HelpSpot

Search box , then click the arrow.

You see a “Data error” message

■This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For more information, see “Checking the hard drive for errors” on page 187.

The hard drive cannot be accessed, or you see a “General failure reading drive C” error message

■If a diskette is in the diskette drive, eject it and restart your notebook.

■Make sure that the hard drive is correctly installed. Remove it, firmly reinsert it, then restart your notebook. For more information, see “Replacing the hard drive kit” on page 215.

■If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system.

You see a “Non-system disk”, “NTLDR is missing”, or “disk” error message

■Eject the diskette from the diskette drive, then press ENTER.

Internet

You cannot connect to the Internet

■Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Left side” on page 3 to make sure that the connections have been made correctly.

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