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Gateway 400 manual

Models: 400

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Reinstalling device drivers

Reinstalling device drivers

Device drivers are programs that control devices such as the computer display, CD or DVD drives, and modems. Drivers translate information between computer devices and programs.

Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.

You should reinstall device drivers:

■ If directed to do so while troubleshooting

■ If you see a message indicating that there is a problem with a device driver

If you need to reinstall device drivers because you are directed to do so while troubleshooting or if a message tells you that there is a problem with a device driver, reinstall the device drivers by completing the following task.

If you just reinstalled Windows XP, the device drivers were automatically reinstalled.

If you are not comfortable with the procedures covered in this section, seek help from a more experienced computer user or a computer service technician.

To reinstall device drivers:

1 Insert the red Gateway CD into the CD, DVD, or recordable drive. If the program starts automatically, go to Step 5.

- OR -

If the program does not start automatically, go to Step 2.

2 Click Start, then click Run. The Run dialog box opens.

3 In the Open text box, type d:\runmenu.exe (where d is the drive letter of your CD, DVD, or recordable drive).

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Gateway 400 manual

Contents

Page Page Contents Using the Internet Using MultimediaWindows Basics Managing Power IiiSending and Receiving Faxes Travel Tips Customizing Your ComputerNetworking Your Computer 169 Maintaining Your ComputerRestoring Software Troubleshooting Safety, Regulatory, and Legal Information IndexUpgrading Your Notebook Checking Out 1 Your Gateway Component Icon Description FrontComponent Left sideSpeakers are turned off when speakers or headphones are Right side Back Bottom Component Icon Description Keyboard area Component Icon Description Identifying your model Gateway model numberGateway serial number Microsoft Certificate of Authenticity Internal wireless labelFinding your specifications Checking Out Your Gateway Peripheral devices AccessoriesBatteries and automobile/airplane power adapters Carrying casesPrinters Getting Started To connect the AC adapter Connecting the AC adapterConnecting the AC adapter Protecting from power source problems To start your notebook Starting your notebookTurning off your notebook Waking up your notebookTo turn off your notebook To close unresponsive programs and restart your notebook Restarting rebooting your notebookIndicator Icon Description Status indicatorsStatus indicators Using the keyboard Key type Icon Description Key typesPress and hold F N while Pressing this system key System key combinationsDecrease the brightness of the display Button Icon Press to Multi-function buttonsUsing the EZ Pad touchpad Do this Using the touchpadUsing the EZ Pad touchpad To connect the modem Connecting the modemTo connect to a wired Ethernet network Connecting to a wired Ethernet networkBroadband Internet connections Installing a printer, scanner, or other peripheral deviceGetting Help To start HelpSpot HelpSpotHelpSpot Searching for a topic To play a HelpSpot video HelpSpot videosOnline help Gateway Web site Support Home tab Using eSupportWindows Basics About the Windows environment Desktop elements Description Using the desktopUsing the Start menu To use the Start menuTo add icons to the desktop Adding icons to the desktopIdentifying window items Identifying window itemsWindow item Description Working with files and folders Viewing drivesTo view the drives on your computer To see the files and folders on a drive Creating foldersTo create a folder To copy a file or folder to another folder Copying and moving files and foldersTo move a file or folder to another folder To recover files or folders from the Recycle Bin Deleting files and foldersTo delete files or folders To empty the Recycle Bin Browsing for files and foldersTo browse for a file Searching for files To find files and folders using the Search utility Using the Windows Search utilityUsing advanced search options Working with documents Creating a new documentTo create a new document To save a document Saving a documentTo open a document Opening a documentTo print a document Printing a documentDo this ShortcutsUsing the Internet Learning about the Internet To set up an Internet account with America Online Setting up an Internet accountAccessing your Internet account To connect to your America Online Internet accountTo disconnect from your America Online Internet account Using the World Wide Web To connect to a Web site Connecting to a Web siteTo download files or programs from a Web site Downloading filesUsing e-mail To send e-mail using America OnlineSending e-mail Checking your e-mail To check your e-mail using America OnlineUsing the Internet Using Multimedia To use a diskette Using the diskette driveUsing the CD or DVD drive Identifying drive typesCD drive CD-RW drive DVD drive To insert a CD or DVD Inserting a CD or DVDTo adjust the overall volume level from Windows Adjusting the volumeAdjusting the volume To adjust the overall volume level using hardware controlsTo adjust specific volume levels Click the Volume tab Listening to CDs Listening to CDsTo play a CD Listening to CDs To make an audio recording Recording and playing audioClicking Stop To play an audio recording in Sound RecorderPlaying audio and video files with the Windows Media Player To play a file using the Windows Media PlayerPlaying CDs Using MusicMatchTo play a music CD To create rip MP3 files Creating MP3 music filesClick the record button. The Recorder window opens To edit track information Editing track informationBuilding a music library To change the music library display settings Changing the music library display settingsTo listen to an Internet radio station Listening to Internet radioUsing a recordable drive Using advanced featuresCreating data CDs Insert a blank, writable CD into your recordable CD drive To create a data CDSelect Source Files Source Pane Add 100 101 Creating music CDs102 To create music CDs103 104 105 Copying CDs106 To copy a CD107 Playing a DVD To play a DVD108 Capturing video To use Pinnacle Expression109 110 111 Sending and 7 Receiving FaxesTo install Fax Installing and configuring FaxInstalling Fax Configuring Fax113 To configure Microsoft Fax114 Sending a simple fax To send a simple fax115 Setting up your cover page template To set up your fax cover page template116 To fax a document that you have scanned Faxing from programsFaxing a scanned document To fax a document directly from most programsTo receive and view a fax Canceling a faxTo cancel a fax that has not been sent Receiving and viewing a faxAutomatically retry sending a fax To automatically retry sending a fax119 Automatically cancelling a fax To automatically cancel a failed fax120 121 Managing Power122 Monitoring the battery charge123 Recharging the batteryRecalibrating the battery To recalibrate the battery124 125 Changing the batteryReplacing the battery To replace the battery126 127 Extending battery lifeConserving battery power Using alternate power sourcesChanging power modes 128If your computer You want to Then 129 Changing power settingsChanging the power scheme To change the power scheme130 Changing alarm options To change the alarm options131 Changing advanced settings To change advanced power management settings132 Activating and using Hibernate mode To activate Hibernate mode133 134 To use Hibernate mode135 Travel TipsRadio frequency wireless connections Modem136 Files Security137 Power To create a startup password138 139 Additional tips140 141 Customizing 10 Your Computer142 Adjusting the screen and desktop settingsAdjusting the color depth To change the color depth143 Adjusting the screen resolution144 To adjust the screen resolutionChanging the colors on your Windows desktop To change desktop colors145 Changing the desktop background To change the desktop background146 147 Selecting a screen saver To select a screen saver148 149 Changing the touchpad settings To change your touchpad settings150 151 Changing the touchpad settingsProgramming the multi-function buttons To program the multi-function buttons152 Adding and modifying user accounts To add, delete, or modify user accounts153 154 To switch user accounts155 Networking Your Computer156 Benefits of networkingSharing a single Internet connection Sharing drives157 Sharing peripheral devicesStreaming audio and video files Playing multi-player games158 Wired Ethernet networkWireless Ethernet Ieee 802.11a or Ieee 802.11b network Selecting a network connectionUsing a wired Ethernet network Ethernet, Fast Ethernet, or Gigabit Ethernet159 160 Example wired Ethernet network161 Equipment you need for a wired Ethernet network162 Using a wireless Ethernet network163 Example access point wireless Ethernet network164 165 Example peer-to-peer wireless Ethernet network166 For more informationUsing your notebook on a network To turn wireless Ethernet on or off167 168 169 Moving from Your 12 Old ComputerUsing the Windows XP Files and Settings Transfer Wizard To open the Files and Settings Transfer Wizard170 171 Transferring filesFinding your files To find files in the My Documents folderTo find files using Find or Search 172File type File usually ends 173 Transferring Internet settingsSetting up your ISP To use the Internet Connection WizardTransferring your Internet shortcuts Installing your old printer or scannerInstalling a USB printer or scanner Transferring your e-mail and address bookInstalling a parallel port printer To install your old printer175 176 Installing your old programs177 Maintaining 13 Your ComputerAfter purchase Maintenance task ImmediatelyCaring for your computer 178179 Maintenance task Immediately Monthly When neededCreating an emergency startup diskette To create an emergency startup diskette180 Creating an emergency startup diskette 181182 Protecting your computer from viruses183 To scan for virusesTo update Norton AntiVirus To remove a virus184 185 Managing hard drive spaceChecking hard drive space To check hard drive spaceUsing Disk Cleanup To use the Windows Disk Cleanup program186 Checking the hard drive for errors To check the hard drive for errors187 188 Defragmenting the hard drive To run Disk Defragmenter189 190 191 Backing up filesUsing the Scheduled Task Wizard To start the Scheduled Task Wizard192 Cleaning your computer Cleaning the exterior193 194 Cleaning the keyboardCleaning the computer screen Cleaning the mouse195 To clean your trackball mouse196 197 Restoring Software198 Using the Restoration CDsPage 200 201 202 Reinstalling programs To reinstall programs from the red Gateway CD203 204 Reinstalling Windows To reinstall Windows XP and the device drivers205 206 207 Upgrading YourAdding and removing a PC Card To insert a PC Card208 209 To remove a PC Card210 Preventing static electricity dischargePreventing static electricity discharge 211Adding or replacing memory To add or replace memory modules212 Adding or replacing memory 213Page Replacing the hard drive kit To replace the hard drive kit215 216 217 218 219 Troubleshooting220 Safety guidelinesFirst steps Software support tools221 An audio CD does not produce sound TroubleshootingCD or DVD drives Your notebook does not recognize a disc or the drive223 DVD movie will not playTo check IRQ usage Cleaning CDs or DVDsDevice installation You have computer problems after adding a new deviceDiskette drive To free IRQ resources for the new device225 226 Display227 To restore deleted filesFile management Hard drive228 You see a Data error messageInternet You cannot connect to the Internet229 Connecting to a Web site takes too longExternal keyboard does not work You see a Memory error messageKeyboard MemoryYour modem does not dial or does not connect You see a Not enough memory error messageModem To check the dialing properties232 Your 56K modem does not connect at 56KTo access the gateway.your.way dial-up server Modem is not recognized by your notebook233 To run modem diagnostics Modem is noisy when it dials and connects234 External mouse works erratically To turn down the modem volumeMouse External mouse does not work236 PasswordsNetworks PC CardsPower Printer237 238 To set a default printerYou see a Printer queue is full error message To make sure that the printer is not set to work offline239 You see a Printer is out of paper error messageSound You are not getting sound from the built-in speakersVideo External monitor is not working240 Telephone support Before calling Gateway Technical Support241 242 Service description How to reachResource Service description How to reach Telephone numbers243 Tutoring and trainingSelf-help TutoringResource Service description For more information Training244 Important safety information Setting up your system245 Replacement parts and accessories 246Care during use Wireless Guidance Regulatory compliance statements247 248 United States of America 249Unintentional emitter per FCC Part FCC declaration of conformity 250251 Unintentional emitter per ICES-003 Canada252 Industry Canada IC Intentional emitter per RSS253 Unintentional emitter Mexico254 Intentional emitter255 Laser safety statementTrademark Acknowledgments Macrovision statement256 All Rights Reserved257 Index258 259 DVD/CD-RW 260261 171262 Fn 27263 264 164265 Battery 23, 122, 123, 124, 125266 136267 268 116269 183