Sound, 239 | Gateway 400 specification

Troubleshooting

Help and

Support

For more information about printer troubleshooting in Windows XP, click Start, then click Help and Support.

Type the keyword printer troubleshooter in the HelpSpot

Search box , then click the arrow.

■Wait until files have been printed before sending additional files to the printer.

■If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.

You see a “Printer is out of paper” error message

■After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.

Sound

You are not getting sound from the built-in speakers

■Make sure that headphones are not plugged into the headphone jack. For the location of the headphone jack, see “Left side” on page 3.

■Make sure that the volume control on your notebook is turned up. For more information, see “System key combinations” on page 28.

■Make sure that the Windows volume control is turned up. For more information, see “Adjusting the volume” on page 81.

■Make sure that Mute controls are turned off. For more information, see “System key combinations” on page 28 or “Adjusting the volume” on page 81.

Help and

Support

For more information about troubleshooting sound issues in Windows XP, click Start, then click Help and Support.

Type the keyword sound troubleshooter in the HelpSpot

Search box , then click the arrow.

www.gateway.com

239

Image 247

Gateway 400 Sound, You see a Printer is out of paper error message, You are not getting sound from the built-in speakers

Contents

Page Page Contents Using Multimedia Using the InternetWindows Basics Iii Managing PowerSending and Receiving Faxes Customizing Your Computer Travel TipsNetworking Your Computer Maintaining Your Computer 169Restoring Software Safety, Regulatory, and Legal Information Index TroubleshootingUpgrading Your Notebook Checking Out 1 Your Gateway Component Icon Description Front Component Left side Speakers are turned off when speakers or headphones are Right side Back Bottom Component Icon Description Keyboard area Component Icon Description Gateway model number Identifying your modelGateway serial number Microsoft Certificate of Authenticity Internal wireless label Finding your specifications Checking Out Your Gateway Peripheral devices AccessoriesBatteries and automobile/airplane power adapters Carrying cases Printers Getting Started To connect the AC adapter Connecting the AC adapter Connecting the AC adapter Protecting from power source problems To start your notebook Starting your notebook Waking up your notebook Turning off your notebookTo turn off your notebook To close unresponsive programs and restart your notebook Restarting rebooting your notebook Indicator Icon Description Status indicators Status indicators Using the keyboard Key type Icon Description Key types Press and hold F N while Pressing this system key System key combinations Decrease the brightness of the display Button Icon Press to Multi-function buttons Using the EZ Pad touchpad Do this Using the touchpad Using the EZ Pad touchpad To connect the modem Connecting the modem To connect to a wired Ethernet network Connecting to a wired Ethernet network Broadband Internet connections Installing a printer, scanner, or other peripheral device Getting Help To start HelpSpot HelpSpot HelpSpot Searching for a topic To play a HelpSpot video HelpSpot videos Online help Gateway Web site Support Home tab Using eSupport Windows Basics About the Windows environment Desktop elements Description Using the desktopUsing the Start menu To use the Start menu To add icons to the desktop Adding icons to the desktop Identifying window items Identifying window items Window item Description Viewing drives Working with files and foldersTo view the drives on your computer To see the files and folders on a drive Creating folders To create a folder To copy a file or folder to another folder Copying and moving files and folders To move a file or folder to another folder Deleting files and folders To recover files or folders from the Recycle BinTo delete files or folders To empty the Recycle Bin Browsing for files and folders To browse for a file Searching for files To find files and folders using the Search utility Using the Windows Search utility Using advanced search options Creating a new document Working with documentsTo create a new document To save a document Saving a document To open a document Opening a document To print a document Printing a document Do this Shortcuts Using the Internet Learning about the Internet To set up an Internet account with America Online Setting up an Internet account To connect to your America Online Internet account Accessing your Internet accountTo disconnect from your America Online Internet account Using the World Wide Web To connect to a Web site Connecting to a Web site To download files or programs from a Web site Downloading files To send e-mail using America Online Using e-mailSending e-mail Checking your e-mail To check your e-mail using America Online Using the Internet Using Multimedia To use a diskette Using the diskette drive Identifying drive types Using the CD or DVD driveCD drive CD-RW drive DVD drive To insert a CD or DVD Inserting a CD or DVD To adjust the overall volume level from Windows Adjusting the volumeAdjusting the volume To adjust the overall volume level using hardware controls To adjust specific volume levels Click the Volume tab Listening to CDs Listening to CDsTo play a CD Listening to CDs To make an audio recording Recording and playing audio Clicking Stop To play an audio recording in Sound Recorder Playing audio and video files with the Windows Media Player To play a file using the Windows Media Player Playing CDs Using MusicMatch To play a music CD To create rip MP3 files Creating MP3 music files Click the record button. The Recorder window opens To edit track information Editing track information Building a music library To change the music library display settings Changing the music library display settings To listen to an Internet radio station Listening to Internet radio Using advanced features Using a recordable driveCreating data CDs Insert a blank, writable CD into your recordable CD drive To create a data CD Select Source Files Source Pane Add 100 101 Creating music CDs 102 To create music CDs 103 104 105 Copying CDs 106 To copy a CD 107 To play a DVD Playing a DVD108 To use Pinnacle Expression Capturing video109 110 111 Sending and 7 Receiving Faxes To install Fax Installing and configuring FaxInstalling Fax Configuring Fax 113 To configure Microsoft Fax 114 To send a simple fax Sending a simple fax115 To set up your fax cover page template Setting up your cover page template116 To fax a document that you have scanned Faxing from programsFaxing a scanned document To fax a document directly from most programs To receive and view a fax Canceling a faxTo cancel a fax that has not been sent Receiving and viewing a fax To automatically retry sending a fax Automatically retry sending a fax119 To automatically cancel a failed fax Automatically cancelling a fax120 121 Managing Power 122 Monitoring the battery charge 123 Recharging the battery To recalibrate the battery Recalibrating the battery124 125 Changing the batteryReplacing the battery To replace the battery 126 127 Extending battery lifeConserving battery power Using alternate power sources 128 Changing power modesIf your computer You want to Then 129 Changing power settings To change the power scheme Changing the power scheme130 To change the alarm options Changing alarm options131 To change advanced power management settings Changing advanced settings132 To activate Hibernate mode Activating and using Hibernate mode133 134 To use Hibernate mode 135 Travel Tips Modem Radio frequency wireless connections136 Security Files137 To create a startup password Power138 139 Additional tips 140 141 Customizing 10 Your Computer 142 Adjusting the screen and desktop settingsAdjusting the color depth To change the color depth 143 Adjusting the screen resolution 144 To adjust the screen resolution To change desktop colors Changing the colors on your Windows desktop145 To change the desktop background Changing the desktop background146 147 To select a screen saver Selecting a screen saver148 149 To change your touchpad settings Changing the touchpad settings150 151 Changing the touchpad settings To program the multi-function buttons Programming the multi-function buttons152 To add, delete, or modify user accounts Adding and modifying user accounts153 154 To switch user accounts 155 Networking Your Computer 156 Benefits of networkingSharing a single Internet connection Sharing drives 157 Sharing peripheral devicesStreaming audio and video files Playing multi-player games 158 Wired Ethernet networkWireless Ethernet Ieee 802.11a or Ieee 802.11b network Selecting a network connection Ethernet, Fast Ethernet, or Gigabit Ethernet Using a wired Ethernet network159 160 Example wired Ethernet network 161 Equipment you need for a wired Ethernet network 162 Using a wireless Ethernet network 163 Example access point wireless Ethernet network 164 165 Example peer-to-peer wireless Ethernet network 166 For more information To turn wireless Ethernet on or off Using your notebook on a network167 168 169 Moving from Your 12 Old Computer To open the Files and Settings Transfer Wizard Using the Windows XP Files and Settings Transfer Wizard170 171 Transferring filesFinding your files To find files in the My Documents folder 172 To find files using Find or SearchFile type File usually ends 173 Transferring Internet settingsSetting up your ISP To use the Internet Connection Wizard Transferring your Internet shortcuts Installing your old printer or scannerInstalling a USB printer or scanner Transferring your e-mail and address book To install your old printer Installing a parallel port printer175 176 Installing your old programs 177 Maintaining 13 Your Computer After purchase Maintenance task ImmediatelyCaring for your computer 178 179 Maintenance task Immediately Monthly When needed To create an emergency startup diskette Creating an emergency startup diskette180 Creating an emergency startup diskette 181 182 Protecting your computer from viruses 183 To scan for viruses To remove a virus To update Norton AntiVirus184 185 Managing hard drive spaceChecking hard drive space To check hard drive space To use the Windows Disk Cleanup program Using Disk Cleanup186 To check the hard drive for errors Checking the hard drive for errors187 188 To run Disk Defragmenter Defragmenting the hard drive189 190 191 Backing up files To start the Scheduled Task Wizard Using the Scheduled Task Wizard192 Cleaning the exterior Cleaning your computer193 194 Cleaning the keyboardCleaning the computer screen Cleaning the mouse 195 To clean your trackball mouse 196 197 Restoring Software 198 Using the Restoration CDsPage 200 201 202 To reinstall programs from the red Gateway CD Reinstalling programs203 204 To reinstall Windows XP and the device drivers Reinstalling Windows205 206 207 Upgrading Your To insert a PC Card Adding and removing a PC Card208 209 To remove a PC Card 210 Preventing static electricity discharge Preventing static electricity discharge 211 To add or replace memory modules Adding or replacing memory212 Adding or replacing memory 213Page To replace the hard drive kit Replacing the hard drive kit215 216 217 218 219 Troubleshooting 220 Safety guidelines Software support tools First steps221 An audio CD does not produce sound TroubleshootingCD or DVD drives Your notebook does not recognize a disc or the drive 223 DVD movie will not play To check IRQ usage Cleaning CDs or DVDsDevice installation You have computer problems after adding a new device To free IRQ resources for the new device Diskette drive225 226 Display 227 To restore deleted filesFile management Hard drive 228 You see a Data error messageInternet You cannot connect to the Internet 229 Connecting to a Web site takes too long External keyboard does not work You see a Memory error messageKeyboard Memory Your modem does not dial or does not connect You see a Not enough memory error messageModem To check the dialing properties 232 Your 56K modem does not connect at 56K Modem is not recognized by your notebook To access the gateway.your.way dial-up server233 Modem is noisy when it dials and connects To run modem diagnostics234 External mouse works erratically To turn down the modem volumeMouse External mouse does not work 236 PasswordsNetworks PC Cards Printer Power237 238 To set a default printerYou see a Printer queue is full error message To make sure that the printer is not set to work offline 239 You see a Printer is out of paper error messageSound You are not getting sound from the built-in speakers External monitor is not working Video240 Before calling Gateway Technical Support Telephone support241 242 Service description How to reachResource Service description How to reach Telephone numbers 243 Tutoring and trainingSelf-help Tutoring Training Resource Service description For more information244 Setting up your system Important safety information245 246 Replacement parts and accessoriesCare during use Regulatory compliance statements Wireless Guidance247 248 249 United States of AmericaUnintentional emitter per FCC Part FCC declaration of conformity 250 251 Unintentional emitter per ICES-003 Canada252 Industry Canada IC Intentional emitter per RSS 253 Unintentional emitter Mexico254 Intentional emitter 255 Laser safety statement Trademark Acknowledgments Macrovision statement256 All Rights Reserved 257 Index 258 259 DVD/CD-RW 260 261 171 262 Fn 27 263 264 164 265 Battery 23, 122, 123, 124, 125 266 136 267 268 116 269 183