Main
Page
Contents
1 Checking Out Your Gateway 400
2G e t t i n g S t a r t e d
3G e t t i n g H e l p
ii
4 Windows Basics
5 Using the Internet
6 Using Multimedia
7 Sending and Receiving Faxes
8 Managing Power
iv
9 Travel Tips
10 Customizing Your Computer
11 Networking Your Computer
12 Moving from Your Old Computer
13 Maintaining Your Computer
14 Restoring Software
vi
15 Upgrading Your Notebook
16 Troubleshooting
A Safety, Regulatory, and Legal Information Index
Checking Out Y our Gatewa y 400
Chapter 1: Checking Out Your Gateway 400
Front
Left side
Left side
Page
Right side
Chapter 1: Checking Out Your Gateway 400
Back
Bottom
Bottom
Page
Keyboard area
Keyboard area
For information on using your keyboard, see Using the keyboard on page 26.
Page
Identifying your model
Gateway model number
Gateway serial number
Page
Finding your specifications
Page
Accessories
Page
Getting Started
Connecting the AC adapter
To connect the AC adapter:
1
2
3
4
5
Protecting from power source problems
Starting your notebook
Waking up your notebook
Turning off y our notebook
To turn off your notebook:
1
2
Restarting (rebooting) your notebook
To close unresponsive programs and restart your notebook:
1
2 3 4
Status indicators
Page
Using the keyboard
Key types
Chapter 2: Getting Started
System key combinations
Page
Multi-function buttons
Using the EZ Pad touchpad
Using the touchpad
Using the EZ Pa d touchpad
To... Do th is.. .
Connecting the modem
Connecting to a wired Ethernet network
To connect to a wired Ethernet network:
1
2
Broadband Internet connections
Installing a printer, scanner, or other peripheral device
Getting Help
HelpSpot
To start HelpSpot:
Page
Searching for a topic
HelpSpot videos
To play a HelpSpot video:
Online help
Page
Using eSupport
Support Home tab
Downloads tab
Contact Us tab
Account Info tab
Windows Basics
About the Windows environment
Using the desktop
Using the Start menu
To use the Start menu:
1
2
Adding icons to the desktop
To add icons to the desktop:
1 2
3
Identifying window items
Chapter 4: Windows Basics
Working with files and folders
Viewing drives
To view the drives on your computer:
To see the files and folders on a drive:
Creating folders
To create a folder:
1 2
3
4 5
Copying and moving files and folders
To copy a file or folder to another folder:
1
2
3 4 5 6
Page
Deleting files and folders
To delete files or folders:
1
2
To recover files or folders from the Recycle Bin:
Browsing for files and fold ers
To browse for a file:
2
3
Searching for files
Using the Windows Search utility
To find files and folders using the Search utility:
1
2
3
4
Using advanced search options
Working with documents
Creating a new document
To create a new document:
1
2
Saving a document
To save a document:
1
2
3 4
Opening a document
To open a document:
1 2 3
4
Printing a document
To print a document:
1 2 3 4
Shortcuts
Using the Internet
Learning about the Internet
Setting up an Internet account
To set up an Internet account with America Online:
1 2
Accessing your Internet account
To connect to your America Online Internet account:
1 2
To disconnect from your America Online Internet account:
Using the World Wide Web
Connecting to a Web site
To connect to a Web site:
1
2
Downloading files
To download files or programs from a Web site:
1 2
3
4 5
Using e-mail
Sending e-mail
To send e-mail using America Online:
1 2 3
4 5 6
Checking your e-mail
To check your e-mail using America Online:
1 2 3
Page
Using Multimedia
Using the diskette drive
To use a diskette:
1 2
3
Using the CD or DVD drive
Identifying drive types
Inserting a CD or DVD
To insert a CD or DVD:
1
2
3
Adjusting the volume
Adjusting the volume
To adjust the overall volume level using hardware controls:
To adjust the overall volume level from Windows:
1
3
4
To adjust specific volume levels:
1
2
Page
Listening to CDs
Listening to CDs
To play a CD:
1 2
3
Recording and playing audio
To make an audio recording:
1
2
3 4 5 6
1 2 3 4
Playing audio and video files with the Windows Media Player
To play a file using the WindowsMedia Player:
1
2
3 4
Using MusicMatch
Playing CDs
Page
Creating MP3 music files
To create (rip) MP3 files:
1 2
Page
Editing track information
Building a music library
Changing the music library display settings
Listening to Internet radio
Using advanced features
Using a recordable drive
Creating data CDs
To create a data CD:
1 2
3
4
5
6
7
Creating music CDs
To create music CDs:
1 2
3
4
5
6
7
Copying CDs
To copy a CD:
1 2 3
4
5
6
7
Playing a DVD
To play a DVD:
1
2 3
4 5
Capturing video
To use PinnacleExpression:
1
2
Page
Sending and Receiving Faxes
Installing and configuring Fax
Installing Fax
To install Fax:
1 2
3 4 5
1
2
3
4
5
Page
Sending a simple fax
To send a simple fax:
1
2
3 4
Setting up your cover page template
To set up your fax cover page template:
1
2
3
Faxing from programs
Faxing a scanned document
3 4 5
Receiving and viewing a fax
To receive and view a fax:
1
2
Canceling a fax
Automatically retry sending a fax
To automatically retry sending a fax:
1 2
3 4 5 6
Automatically cancelling a fax
To automatically cancel a failed fax:
1 2
3 4 5 6
Managing Power
Monitoring the battery charge
Page
Recalibrating the battery
To recalibrate the battery:
1 2
3 4
5 6
Changing the battery
Replacing the battery
To replace the battery:
1
2 3
Page
Extending battery life
Conserving battery power
Using alternate power sources
Changing power modes
Using power saving modes
Changing power settings
Changing the power scheme
To change the power scheme
1
2
3
Changing alarm options
To change the alarm options:
1
2
3
Changing advanced settings
To change advanced power management settings:
1
2
3
Activating and using Hibernate mode
To activate Hibernate mode:
1
2
3
4
To use Hibernate mode:
T ravel Tips
Modem
Radio frequency wireless connections
Files
Security
To create a startup password:
1
2
Power
Additional tips
Page
Customizing Y our Computer
Adjusting the screen and desktop settings
Adjusting the color depth
To change the color depth:
3
4
Adjusting the screen resolution
To adjust the screen resolution:
1
3
4 5
Changing the colors on your Windows desktop
To change desktop colors:
3
1
4
Changing the desktop background
To change the desktop background:
1
3
4
5
6
Selecting a screen saver
To select a screen saver:
1
3
4
6
7
8
Changing the touchpad settings
To change your touchpad settings:
2
1
3
4
5
Programming the multi-function buttons
To program the multi-function buttons:
1
2
3
Adding and modifying user accounts
User account tips
To add, delete, or modify user accounts:
1 2
3
Page
Networking Y our Computer
Benefits of networking
Sharing a single Internet connection
Sharing drives
Sharing peripheral devices
Streaming audio and video files
Playing multi-player games
Selecting a network connection
Wired Ethernet network
Wireless Ethernet (IEEE 802.11a or IEEE 802.11b) network
Using a wired Ethernet network
Ethernet, Fast Ethernet, or Gigabit Ethernet
Example wired Ethernet network
Equipment you need for a wired Ethernet network
Using a wireless Ethernet network
Example access point wireless Ethernet network
Equipment you need for an access point wireless Ethernet network
Page
Equipment you need for a peer-to-peer wireless Ethernet network
For more information
Using your notebook on a network
Installing and configuring your notebook for Ethernet networking
Turning you r wireless Ethernet on or off
To turn wireless Ethernet on or off:
1
Page
Moving from Your Old Computer
Using the Windows XP Files and Settings Transfer Wizar d
To open the Files and Settings Transfer Wizard:
Transferring files
Finding your files
To find files in the My Documents folder:
1
2 3
1
2
Transferring Internet settings
Setting up your ISP
To use the Internet Connection Wizard:
1
2
Installing your old printer or scanner
Installing a USB printer or scanner
Installing a parallel port printer
To install your old printer:
1 2 3 4
5
6
Installing your old programs
Maintaining Y our Computer
Caring for your computer
Page
Creating an emergency startup diskette
To create an emergency startup diskette:
1 2 3
4
5
Page
Protecting your computer from viruses
To scan for viruses:
1
2
3
Page
Managing hard drive space
Checking hard drive space
To check hard drive space:
2
Using Disk Cleanup
To use the Windows Disk Cleanup program:
5
2
3 4
Checking the hard drive for err ors
To check the hard drive for errors:
2
188
3
4 5
6
Defragmenting the hard drive
To run Disk Defragmenter:
2
3
4 5
6
Backing up files
Using the Scheduled Task Wizard
To start the Scheduled Task Wizard:
1
2
3
Cleaning your computer
Cleaning the exterior
Cleaning the keyboard
Cleaning the computer screen
Cleaning the mouse
Page
Page
Page
Chapter 14: Restoring Software
Using the Restoration CDs
Reinstalling device drivers
To reinstall device drivers:
1
2 3
5
6
7 8
Updating device drivers
To update device drivers:
1
2 3
5
6 7 8
Reinstalling programs
To reinstall programs from the red Gateway CD:
1
2 3
4
Page
Reinstalling Windows
To reinstall WindowsXP and the device drivers:
1 2 3 4 5
Page
Page
Adding and removing a PC Card
To insert a PCCard:
Page
Preventing static electricity discharge
Page
Adding or replacing memory
Page
Page
Replacing the hard drive kit
Page
Page
Page
Troubleshooting
Safety guidelines
First steps
Software support tools
222
Troubleshooting
CD or DVD drives
Your notebook does not recognize a disc or the drive
An audio CD does not produce sound
223
A DVD movie will not play
224
Cleaning CDs or DVDs
Device installation
You have computer problems after adding a new device
To check IRQ usage:
1
Diskette drive
The diskette drive is not recognized
You see an Access Denied or Write protect error message
You see a Disk is full error message
Display
227
The display has pixels that are always dark or too bright
File management
A file was accidentally deleted
To restore deleted files:
1 2
Hard drive
Internet
You cannot connect to the Internet
229
You see an Unable to locate host message and are unable to browse the Internet
Connecting to a Web site takes too long
230
People are sending you e-mail messages, but you ha ve not received any mail
Keyboard
The external keyboard does not work
A keyboard character keeps repeating or you see a Keyboard stuck or Key failure error message
Memory
You see a Memory error message
Modem
Your modem does not dial or does not connect
To check the dialing properties:
1
2
232
You cannot connect to the Internet
Your 56K modem does not connect at 56K
233
To access the gateway.your.way dial-up server:
1 2 3
The modem is not recognized by your notebook
234
To run modem diagnostics:
1 2
3
4
5
The modem is noisy when it dials and connects
Mouse
The external mouse does not work
The external mouse works erratically
236
Networks
You cannot connect to your company network
Passwords
Your notebook does not accept your password
You forgot your startup password
Power
Your notebook is not working on ACpower
Your notebook is not working on battery power
Your notebook will not turn off, even after pressing the power button for five seconds
Printer
1
2
3
You see a Printer queue is full error message
To make sure that the printer is not set to work offline:
1
2
3
239
You see a Printer is out of paper error message
Sound
You are not getting sound from the built-in speakers
Video
Telephone support
Before calling Gateway Tec hnical Support
Chapter 16: Troubleshooting
Telephone numbers
Gateway offers a wide range of customer service, technical support, and information services.
Automated troubleshooting system Telephone numbers
You can access the following services through your telephone to get answers to your questions:
Service description How to reach
Tutoring and training
Self-help
Tutor in g
Chapter 16: Troubleshooting
Training
A
Safety, Regulatory , and Legal Information
Important safety information
Setting up your system
Care during use
Replacement parts and accessories
Regulatory compliance statements
Wireless Guidance
Page
United States of America
Federal Communications Commission (FCC) Intentional emitter per FCC Part 15
Unintentional emitter per FCC Part 15
FCC declaration of conformity
Telecommunications per FCC part68 (applicable to products fitted with USA modems)
Canada
Industry Canada (IC) Intentional emitter per RSS 210
Unintentional emitter per ICES-003
Telecommunications per DOC notice (for products fitted with an IC-compliant modem)
Mexico
Intentional emitter
Unintentional emitter
Laser safety statement
Notices
All Rights Reserved
Trademark Acknowledgments
Macrovision statement
Index
