EN

Error Messages on the Transmission Report

Error Messages on the Transmission Report

Possible Cause(s)

 

 

Scanning error

During the scanning process, an error occurred, for exam-

 

ple, a document jam (see also chapter on Fixing a Docu-

 

ment Jam, page 49).

 

 

User break

The transmission process was interrupted by pressing the

 

j-key on the transmitting unit.

 

 

Busy or no fax answer

If the subscriber is busy, the device dials the number again

Subscriber has disconnected

after some time. After six attempts, the transmission proc-

 

ess is cancelled. Try again at a later date.

 

Call the number and check whether the number is a fax

 

number and whether the connected fax device is ready to

 

receive (whistling tone or silence). Press FAXor oto send

 

the message manually.

 

Ask the recipient whether the device is ready to receive.

 

 

Non programmed number

The recipient’s number is no longer stored in the device.

 

This can occur, for example, if you have selected the tele-

 

phone book entry as a recipient for a fax message which

 

should be sent at a later time and delete the telephone book

 

entry before the time of transmission.

 

 

Disconnected

The transmission process was interrupted. Repeat the

Can't communicate

transmission process.

Subscriber has stopped

Call the number and check whether the number is a fax

Check called number

number and whether the connected fax device is ready to

receive (whistling tone or silence). Press FAXor oto send

 

 

the message manually.

 

Ask the recipient whether the device is ready to receive.

 

Repeat the transmission process with a lower transmission

 

speed (see also chapter Reducing Transmission Speed, page

 

39).

 

 

Transmission failed

Fax Transmission: Repeat the transmission process.

 

Call the number and check whether the number is a fax

 

number and whether the connected fax device is ready to

 

receive (whistling tone or silence). Press FAXor oto send

 

the message manually.

 

Ask the recipient whether the device is ready to receive.

 

Fax Reception: Fax reception was interrupted. Ask the

 

sender to send the fax message again.

 

 

Voice contact

Call the number and check whether the number is a fax

 

number and whether the connected fax device is ready to

 

receive (whistling tone or silence). Press FAXor oto send

 

the message manually.

 

 

QUALITY

It is possible the error occurred because the recipient’s

 

number does not support the Error Correction Mode.

 

Fax Transmission: The fax message sent was not re-

 

ceived properly. Ask the recipient whether the transmission

 

process needs to be repeated.

 

Fax Reception: If the received fax message is illegible, ask

 

the sender to send the fax message again.

 

 

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Philips · Laserfax 5120 · 5125 · 5135

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Philips LPF 5135, LPF 5125, LPF 5120, 253117544-B user manual Error Messages on the Transmission Report