EN
Error Messages on the Transmission Report
Error Messages on the Transmission Report | Possible Cause(s) | |
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Scanning error | During the scanning process, an error occurred, for exam- | |
| ple, a document jam (see also chapter on Fixing a Docu- | |
| ment Jam, page 49). | |
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User break | The transmission process was interrupted by pressing the | |
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Busy or no fax answer | If the subscriber is busy, the device dials the number again | |
Subscriber has disconnected | after some time. After six attempts, the transmission proc- | |
| ess is cancelled. Try again at a later date. | |
| Call the number and check whether the number is a fax | |
| number and whether the connected fax device is ready to | |
| receive (whistling tone or silence). Press FAXor oto send | |
| the message manually. | |
| Ask the recipient whether the device is ready to receive. | |
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Non programmed number | The recipient’s number is no longer stored in the device. | |
| This can occur, for example, if you have selected the tele- | |
| phone book entry as a recipient for a fax message which | |
| should be sent at a later time and delete the telephone book | |
| entry before the time of transmission. | |
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Disconnected | The transmission process was interrupted. Repeat the | |
Can't communicate | transmission process. | |
Subscriber has stopped | Call the number and check whether the number is a fax | |
Check called number | number and whether the connected fax device is ready to | |
receive (whistling tone or silence). Press FAXor oto send | ||
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| the message manually. | |
| Ask the recipient whether the device is ready to receive. | |
| Repeat the transmission process with a lower transmission | |
| speed (see also chapter Reducing Transmission Speed, page | |
| 39). | |
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Transmission failed | Fax Transmission: Repeat the transmission process. | |
| Call the number and check whether the number is a fax | |
| number and whether the connected fax device is ready to | |
| receive (whistling tone or silence). Press FAXor oto send | |
| the message manually. | |
| Ask the recipient whether the device is ready to receive. | |
| Fax Reception: Fax reception was interrupted. Ask the | |
| sender to send the fax message again. | |
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Voice contact | Call the number and check whether the number is a fax | |
| number and whether the connected fax device is ready to | |
| receive (whistling tone or silence). Press FAXor oto send | |
| the message manually. | |
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QUALITY | It is possible the error occurred because the recipient’s | |
| number does not support the Error Correction Mode. | |
| Fax Transmission: The fax message sent was not re- | |
| ceived properly. Ask the recipient whether the transmission | |
| process needs to be repeated. | |
| Fax Reception: If the received fax message is illegible, ask | |
| the sender to send the fax message again. | |
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56 | Philips · Laserfax 5120 · 5125 · 5135 |