Error Messages on the Transmission Report | Possible Cause(s) |
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Memory full | Fax memory full! If the fax memory is full, no fax messages |
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| can be received. Print the stored fax messages so that the de- |
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| vice is ready to receive again. |
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Printer error | An error has occurred during printing of the received fax |
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| message. |
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| Check whether the device cover is open. |
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| Check whether the paper supply is empty (see also chapter |
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| Insert Paper into the Paper Tray, page 23). |
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| Check whether cartridge is empty (see also chapter Display- |
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| ing the Toner Level, page 44 and Changing the Toner Car- |
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| tridge, page 44). |
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| Check to see whether a paper jam has occurred (see also |
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| chapter Fixing a Paper Jam, page 46). |
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Received document error | The received fax message is possibly incomplete Ask the |
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| sender to check the length of the fax message. It is possible |
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| the message is too long to be able to transmit in full. |
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No document to be polled | In selected devices, no documents lay ready which could be |
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| retrieved. Perhaps the sender’s device is not ready or the |
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| document is no longer available. |
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Incompatible coding | Fax transmission to mailbox: The mailbox number entered |
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| does not exist at the recipient’s side. |
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Unknown Mailbox number | Fax polling from a mailbox: The mailbox number entered |
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| does not exist at the recipient’s side. |
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Service · Error Messages and Possible Causes | 57 |
