Philips 253117544-B Error Messages and Possible Causes, General Error Messages Possible Causes

Error Messages and Possible Causes

General Error Messages	Possible Cause(s)
WHITE PAGE	Paper must be inserted into the manual paper feed (see also
	chapter Load Paper into the Manual Paper Feed, page 24).
MEMORY FULL	Fax memory full! If the fax memory is full, no fax messages
	can be received. Print the stored fax messages so that the de-
	vice is ready to receive again.
REMOVE PAPER	A document jam has occurred: Remove all documents from
	the document feeder. Remove the document jam (also see
	chapter Fixing a Document Jam, page 49).
PAPER JAM	A paper jam occured: Check all the following three areas
	for jammed paper: Paper tray/paper feed, print unit and
	fuser unit (see also chapter Fixing a Paper Jam, page 46).
	Clear the paper jam. Press o once the fault has been recti-
	fied to continue the print job. Press jto suppress the error
	message.
WRONG PAPER	Problem with the paper format inserted. Make sure that
PAPER SIZE	you are using the proper paper format. Repeat the print job
	or copy process.
	There is no paper in the paper tray or the paper is not load-
	ed correctly. Check the paper tray.
TONER LOW	The toner cartridge is almost empty and must be replaced
	soon. Use only original consumable materials.
TONER EMPTY	Problems with the toner cartridge: Toner cartridge empty,
NON GENUINE TONER	damaged, incorrect or no toner cartridge in device. Check
NOT INSTALLED TONER	the toner cartridge (see also chapter Changing Toner Car-
	tridge, page 44).
	The toner cartridge is empty and must be replaced. Use
	only original consumable materials.
DEFECT TONER	The toner cartridge is not inserted correctly or can not be
	detected. Remove the toner cartridge from the device and
	insert the toner cartridge again. If the error occurs again,
	the toner cartridge is damaged and must be replaced (see
	chapter Changing the Toner Cartridge, page 44). Use only
	original consumable materials.
PRINT JOB ERROR	Error when printing or copying. Print job is aborted. Re-
	peat the print job or copy process.
COOLING	There could be a small pause after printing several pages.
	The device continues printing automatically. If the prob-
	lems repeats, please contact our technical customer service
	or your retailer.
PRINTER SYSTEM ERROR	Device error! Use the quick help (see also chapter Power
FUSER UNIT ERROR	Cycling, page 52). If the problems repeats, please contact
PAPER FEED ERROR	our technical customer service or your retailer.
LED HEAD ERROR
SCANNER ERROR
CARRIER ERROR

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Service · Error Messages and Possible Causes 55