Samsung GT-B3410 user manual Troubleshooting, Password

Page 65

troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

Password

When the phone lock feature is enabled,

you must enter the password you set for

 

the phone.

 

When using the phone for the first time or

PIN

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM

 

card. You can disable this feature by using

 

the PIN lock menu.

 

 

Code

Try this to solve the problem:

 

Your SIM card is blocked, usually as a

PUK

result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM card. For details, contact

 

 

your service provider.

 

 

a

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Contents GT-B3410 Instructional icons Using this manualCopyright information Contents Using basic functions Troubleshooting Protect your hearing Safety warningsKeep your phone away from small children and pets Avoid interference with pacemakers Install mobile phones and equipment with cautionHandle and dispose of batteries and chargers with care Do not use the phone if the screen is cracked or broken Turn off the phone in potentially explosive environmentsReduce the risk of repetitive motion injuries Follow all safety warnings and regulations Safety precautionsUse only Samsung-approved accessories Drive safely at all timesHandle your phone carefully and sensibly Protect batteries and chargers from damageEnsure maximum battery and charger life Allow only qualified personnel to service your phoneImportant usage information Avoid interference with other electronic devicesSpecific Absorption Rate SAR certification information Ensure access to emergency servicesHandle SIM cards and memory cards with care Correct disposal of this product Correct disposal of batteries in this product Disclaimer Safety and usage information Unpack Introducing your mobile phoneJack Phone layoutQwerty keyboard KeypadSpace IconsWay EnterIcon Definition Assembling and preparing your mobile phone Install the SIM card and batteryInsert the SIM card Charge the battery Insert a memory card optional Page Turn your phone on and off Switch to the offline profileUse the touch screen Open the message composer screen quickly Access menusUse widgets Open the widget toolbarAdjust the vibration intensity on the touch screen Adjust the volume of the key tonesCustomise your phone Move the widgets to the idle screenSet a phone profile Switch to or from the silent profileSelect a wallpaper Idle mode Use basic call functions Send and view messages Use the speakerphone featureUse the headset Send a text or multimedia messageEnter text Send an emailView text or multimedia messages SymbolView an email Add and find contactsAdd a new contact Find a contactCapture photos Use basic camera functionsView photos Capture videosListen to the FM radio Listen to musicView videos Listen to music files Control the FM radio using the following icons and keysPause playback Resume playback Browse the webBrowse web pages Use the Google servicesBookmark your favourite web pages Connect to Google SearchCall a recently dialled number Use advanced call functionsView and dial missed calls Dial a second call Hold a call or retrieve a held callAnswer a second call Make a multiparty call conference callReject a call Call an international numberCall a contact from the phonebook Create your namecard Use advanced phonebook functionsSet speed dial numbers Create a group of contactsCreate a text template Use advanced messaging functionsCreate a multimedia template Insert text templates in new messagesUse the Palringo messenger Use the Bluetooth messengerCreate a message from a multimedia template Capture a series of photos Use advanced camera functionsCapture divided photos Capture photos with decorative framesUse camera options Default name Default storageUse advanced music functions Copy music files via Samsung PC StudioCreate a playlist Customise your music player settingsCopy music files to a memory card Store radio stations automatically Record songs from the FM radioFind and pair with other Bluetooth- enabled devices Use the Bluetooth wireless featureTurn on the Bluetooth wireless feature Use Remote SIM mode Send data using the Bluetooth wireless featureReceive data using the Bluetooth wireless feature Activate and send an SOS message Make a fake call Activate the mobile trackerMake fake calls Record and play voice memos Change the time delay before fake callsRecord a voice Record a voice memoView photos and videos on the web Print imagesDownload games or applications Use Java-powered games and applicationsPlay games Launch applicationsSet a new alarm Set and use alarmsCreate and view world clocks Create a world clockDeactivate an alarm Stop an alarmUse the calculator Convert currencies or measurementsUse the stopwatch Set a countdown timerCreate a new task Create a text memoChange the calendar view Manage your calendarCreate an event View eventsPassword TroubleshootingPhone prompts you to insert the SIM card Your phone displays No networks found or Network errorYou enter a number, but the call is not dialled Another caller cannot reach youAudio quality of the call is poor Phone beeps and the battery icon flashesYou select a contact to call, but the call is not dialled Your phone is hot to the touchBattery charging Alarms creatingBluetooth messenger Browser CalculatorGoogle services Headset Images printing Internet Countdown timerConvertor Fake callsRadio Theme TimerTask Templates insertingDeclaration of Conformity R&TTE English EU /2009. Rev.1.2
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