Toshiba G50 manual Optical Disk Drive Troubleshooting

2.10 Optical Disk Drive Troubleshooting 2 Troubleshooting Procedures

2.10 Optical Disk Drive Troubleshooting

To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.

Prepare the tools before the test.

If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check

The connection may be defective among the optical disk drive and system board. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedure and perform the following checks:

Check 1 Make sure optical disk drive is firmly connected to the connector on system board.

If the connection is loose, reconnect it firmly and return to Procedure 1. If the problem still occurs, perform Check 2.

Check 2 Optical disk drive may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedure. If the problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with new one following the instructions in Chapter 4, Replacement Procedure.

QOSMIO G50 Maintenance Manual (960-683) [CONFIDENTIAL] 2-47